Reviews (201)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales through bulk discount and tiered pricing features. It allows for the creation of volume pricing tables and quantity breaks, enhancing customer incentives with both percentage and monetary savings displays. The app is noted for its ease of installation, user-friendly interface, and reliable performance. Exceptional customer support is frequently highlighted, particularly for their responsiveness and efficiency in resolving compatibility issues.
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Just recently started breaking my checkout for automated discounts. They only occasionally work now. I confirmed with Shopify this app is causing the collision
There are so many bugs in this app when you try to discount bundles, etc... and you can't fully utilize the Shopify promotional tools. It also doesn't interface well with subscription apps. The support staff, particularly Rasheem has been helpful but we find ourselves having to reset the app and reach out to their dev team about once a week. It's very frustrating.
Hello to our friends at THE BIG MOO
Thank you for leaving your feedback! We appreciate you taking the time out to share this review with us and the community! We are elated to learn that our support team was able to assist you. We're always looking for ways to improve our service and app features, and your feedback is a valuable part of that process.
We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience.
Cheers,
Pushpesh & the Bulk Discounts Now Support Team
App works ok, but not being able to use discount codes with it kills this for me. If that ever gets fixed, I'd be all in.
I gave this app a go for a couple days, but it wasn't for me unfortunately because it doesn't integrate with Amazon Payments, PayPal Express, Apple Pay and other 3rd party payment options. They essentially skip the discount feature in the final checkout process.
It's a flaw of the 'draft orders' method for discounting that this app uses. This isn't the developer's fault, it really falls on Shopify, but it makes using this app a big problem for me because many of my customers use these alternative checkout methods.
Another big flaw here is that the Facebook pixel will not track these 'draft' orders.
If you don't need to offer customers alternative payments and don't care about the Facebook pixel tracking sales, then this could work well for you.
Customer service was incredible however. Chris was fast and thorough with helping me navigate these issues. If there is a workaround in the future, I would certainly use any app by this developer again, based on the excellent customer support.
Sorry to hear about the troubles. Have you reached out to our friendly support staff for assistance with this? If not, we'd be happy to investigate and get to the bottom of this. Please contact our support desk at support@websiteondemand.ca for assistance.