Reviews (194)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and efficient synchronization between Shopify and QuickBooks, handling complex data like various tax scenarios and multiple payment forms. It supports multiple Shopify stores on one QuickBooks account and automates data entry, saving time and reducing errors. The customer support is responsive and knowledgeable, quickly resolving issues. Merchants find it cost-effective and valuable for enhancing operational efficiency and streamlining accounting processes.

April 4, 2019

Kumar and his team are on a different level regarding their customer service and care. They've actually set up the app for me to work in South Africa in 1(!) day and made sure everything works 100%. Super friendly and responsive team and a simple yet great app that does just what it is supposed to do!

RIGHTLAND
South Africa
About 2 months using the app
February 5, 2021

Very useful app. little bugs at the setup mostly due to incorrect setup by myself. Customer service was quick to fix and everything runs smooth with auto sync.

Caprice & Co
Canada
About 1 month using the app
Edited February 19, 2020

So much cheaper than other options, and hands down best customer service. Before even signing up I went back and forth at least a dozen times with Kumar to figure out if things were a fit, he had speedy and thorough answers every time! You won't this app.

Zaca
United States
About 1 month using the app
Edited December 2, 2019

This is an updated review - we had issues with this app but Kumar and the team fixed our issues and provided great customer service. Would recommend.

MANIMAL
United States
About 1 month using the app
June 1, 2023

Bridge brings the item-level detail (sales by SKU) from my Shopify sales into QuickBooks! Customer service is excellent. It takes usually 12 hours for them to respond to email, but they are thorough and always are able to resolve my issue with little back and forth. Bridge even automates a journal entry for the Shopify fees and charges deducted from payouts! The only payments you have to manually reconcile are non-Shopify payments (Amazon, PayPal, etc.). The app has saved me countless hours of manual entries!

Eat Your Flowers by Loria
United States
About 1 month using the app
November 12, 2020

I wish I had discovered this app earlier!! We spent so much time having our bookkeeper manually map SKUs and categorizing to the right accounts because the previous app we used couldn't get this job done. Also, wonderful customer service!

Mansa Tea
United States
About 1 month using the app
June 2, 2020

Quickbooks Bridge has made our Shopify Transaction Accounting incredibly efficient. It was surprisingly easy to install and their support team is amazing. Support questions are answered very quickly and the team is eager to dig in and address any questions you might have.

San Francisco Wine School
United States
About 1 month using the app
January 27, 2020

This is an awesome app! The crew at QB Bridge are so helpful and quick to respond. I can't believe I ever lived without it. I was using a different app and constant problems with the sync. This app is so well thought out and has solved so many of my headaches. I highly recommend this product.

Bows & Cleats Boutique
United States
About 1 month using the app
October 31, 2023

I highly recommend both the QuickBooks Bridge app and the support staff, who were key in making setup and syncing a straightforward process. The setup process is well thought out, and the synch creates detail in QuickBooks Online that lets us drill down from sales totals to individual transactions. This is a real help in confirming both that we have QuickBooks Bridge configured as intended, and that our retail staff has the proper training to make it work correctly. We took a tip from other reviewers and consulted with support staff frequently during setup, and it paid off!

East West Books & Gifts
United States
About 1 month using the app
October 14, 2020

I used this App to sync my Shopify store website and POS transactions to QuickBooks Online. It works well and set-up was easy. We notified the developer of an issue with how POS transactions were syncing into QuickBooks regarding sales tax calculations. I figured they would place a fix on their list of future changes, but they surprised me and corrected the issue right away, even making a subsequent change when the first update was not working exactly as I expected. They exceeded my expectations.

Wild Wax Candle Company
United States
About 1 month using the app