Reviews (51)

Overall rating
1.8
Counts per rating level
  • 16% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 65% of ratings are 1 stars
December 9, 2024

(1) Set up your QB account first. That's FREE. (2) You can forget getting mad over Intuit. They are absolutely horrid and the only thing that will change that is a solid competitor and that will be hard to do because they buy them all. They are Like U-Haul, lol. "U-Can forget it if you want anything other than a truck" (3) Quickbooks works fine if you're willing to do some work. It's not "quick" ...

BadAss Jack's Custom Gifts
United States
2 months using the app
March 19, 2023

This app works but is lacking. We have cash transactions that do not import into quickbooks. We also have had an error, called support (very hard to work with them due to language barriers) Opened case of which they said they would follow up, however, no follow up and case was not showing up. I hate to call back as it took hours on the phone but we still have the error.

Woodchuck Woodworking
United States
5 months using the app
Intuit Inc. replied March 20, 2023

Thanks for taking the time to share your experience. Currently cash transactions will have to be manually accounted for, we recommend adding this direct from your bank feed ...

June 23, 2023

I found the connector to be wonky and not user friendly but I have been impressed by the developers' technical support and genuine interest in fixing issues. Jerry, in particular, was very helpful and proactive in helping me troubleshoot my issues (I couldn't add any of the sales into my account!) and helped me fix it (I couldn't explain how). He made himself extremely available for one-on-one ...

RareJule Vintage
United States
2 months using the app
Edited April 30, 2023

While I have generally had a positive experience with QBo, I must say that the connector was more effective with OneSaas. Since Intuit acquired OneSaas, the usability has decreased, and we are now actively looking for alternative integration software. Unfortunately, Intuit no longer supports OneSaas software, which has forced me into this scenario.

One major drawback is that we can no longer have ...

Houston Llew Studio
United States
10 days using the app
Intuit Inc. replied June 2, 2023

Thanks for taking the time to share your experience! We are continuing to develop and expand our commerce and inventory management features directly within QuickBooks Online ...

January 11, 2023

I’ve been trying to find a way to sync my Shopify Balance with my Quickbooks and thus far it seems to be impossible. After downloading this app, I was getting error messages with Quickbooks that prevented it from functioning properly. I spent 3+ hours on the phone and on chats with undertrained customer support who were unable to resolve the issue. Eventually, a support agent named Jerry reached ...

Fam Botanicals
United States
6 days using the app
Intuit Inc. replied January 17, 2023

Thank you for taking time to post this review! Our new integration between QuickBooks Online and Shopify is supported by a dedicated team at Intuit and we are working hard to ...