Reviews (468)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient syncing of products and inventory management between Shopify and TikTok Shop. They appreciate the user-friendly interface and easy setup, along with real-time syncing features that help reduce order cancellations. The app is effective for handling extensive product listings, and the customer support team, including Omar, Joseph, and Arianne, is praised for their responsiveness and helpful guidance.

October 24, 2024

Joseph was incredibly helpful with getting my store's products synced to TikTok after several failed attempts on my own. He identified the problem quickly and guided me to properly sync them and was patient enough to wait while they loaded to confirm that it worked. Thank you, Joseph!

Furbish Studio
United States
6 months using the app
October 11, 2024

This app is amazing, and the customer support has been exceptional! I ran into some setup issues initially, but Omar was quick to assist and answered all my questions thoroughly. Now, the app syncs orders seamlessly, solving a problem that used to cause me a lot of frustration. If you think this app could suit your business, I definitely recommend giving it a shot—it’s been a game-changer for me!

4A's Global
United Kingdom
7 months using the app
November 11, 2024

Joseph was polite and very happy to help. It really reminds me what I'm paying for with this service. Helping to get my orders synced late night on a Monday so I can be ready to ship orders first thing the next morning!

Cutting Edge Creations
United Kingdom
4 months using the app
September 19, 2024

Joseph was incredibly helpful. He went above and beyond to make sure that syncing my Shopify and TikTok shop was smooth. I am happy to know that if I ever have any questions in the future I can always reach out to him for quick help. Thanks Joseph!!

Big Heart Threads
United States
2 months using the app
October 10, 2024

I was stuck on how to do the smallest things when it came to syncing products and intergrading my page together. She came assisted me with no hesitation and left me with a full guarantee!!

The Fade Escape Shop
United States
2 months using the app
September 3, 2024

Just signed up and finding it really useful. Omar guided us through the start up process and was extremely professional and helpful! Highly recommend

Messed Up Generation
United Kingdom
2 months using the app
October 10, 2024

Joseph was so brilliant. He was so very helpful, I wish more customer service people were like him. Joseph is irreplaceable. I'm sure I will need more help as I continue this TikTok journey, I can only hope to get someone like him again. Thank you very much Joseph for all your help.

You Need To Shop
United States
8 days using the app
November 11, 2024

Joseph was a lifesaver in helping me sync my store's products to TikTok after multiple failed attempts. He quickly pinpointed the issue, guided me through the correct steps, and patiently waited as everything loaded to ensure everything was perfectly set up. Huge thanks to Joseph!

King Clean
United States
About 1 month using the app
September 25, 2024

Customer service is top notch! I spoke with Joseph and he was able to help me out very fast and efficiently, and solved my issue while being friendly and kind.

Sab Charms Co
United States
About 1 month using the app
October 28, 2024

I have been trying to sync my store for a few days, the store always showing errors until I downloaded this app and with the help of Joseph it was done in no time. Definitely recommend, 5 * service.

Santa's Little Workshop
United Kingdom
13 days using the app