QuickSync for TikTok Shop

Joseph was very helpful and professional helping us set up our store!

I could not even get past the onboarding. The app was soooooo slow and it wouldn't even let me set up the initial settings. I will find something better, and I'm definitely not keeping it for $19/mo

Had to drop a point because the tool randomly stopped syncing and I was not alerted. Because this is a new tool to me, I checked to see everything was syncing and it wasn't. Had to reach out to CS to make sure they fixed it.

Update 2: stopped syncing again. Dropped another point. I shouldn't have to check on it to make sure its working properly.

Update 3: this app randomly stops syncing with no warning. Do not recommend unless you plan on checking daily to make sure it is syncing

Joseph has been incredibly helpful throughout the entire QuickSync setup process. He’s been very responsive, knowledgeable, and proactive in making sure everything runs smoothly. Anytime an issue came up, he was quick to jump in with a solution and clearly explain next steps. His support has made a big difference for our operations, and I truly appreciate how easy he’s made this process for us. Highly recommend working with him!

Thank you to Joseph for helping me out with the setup

Had a few issues, still in trial, will update review shortly. But kudos to Jayson, customer service is so far definitely available and helpful. Responses are good, and the BS support "ticket" created by staff who don't even know their own product is not the case here.

Seem to know their stuff.

QuickSync is reliable and easy to use.
Joseph provided fantastic support and helped us get everything set up quickly. Great experience overall!

Thank you Diana for helping me to understand how to sync my inventory across Shopify and TT!

You are not able to edit the product at all before syncing to TikTok. My store requires the ability to do this, and other apps are able to. This app is primarily just for syncing and nothing else. Not for product management through tiktok.

Hard to maneuver through the app. Customer service is very helpful though.

Updated feedback-Installed this app a few days a go, received an order and now cannot sync the order to shopify store to fulfill. Got in touch with support and they have to contact the developer which can take upto 48 hours. So disappointed, no idea what to do now. Cannot process the order at all.
Do not install this app, major issues in syncing products, I cannot process/sync the order. Just lost sales because of this app.

I have just installed quicksync and the support and guidance from Omar has been fantastic, he takes you through the whole process and guides you throughout the set up.Lets hope the app works for my business.