Reviews (441)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient synchronization of products and inventory management between Shopify and TikTok, which enhances operational efficiency and reduces order cancellations. It features a user-friendly interface that supports easy store management across platforms, including batch uploading and real-time product updates. Merchants also appreciate the responsive and knowledgeable customer support, with staff members like Joseph, Omar, and Arianne receiving praise for their exceptional service in setup and troubleshooting. The app is recognized for its seamless performance and effective resolution of syncing issues, making it a reliable tool for expanding presence on TikTok Shop.

Edited August 23, 2024

Hmm, I'll be real honest here - the app is not very user friendly. The best part about this app is their customer service, they are always available to assist and will help you with your issue immediately. The app needs work though. I had uploaded a batch of product about a month ago, all was well, then I added another batch a few days ago and all my previous uploads are now gone.
It's clunky, not seamless. Needs work and I'm not sure its worth the $ per month.
I also cannot sync the orders with shopify unless I ship on my own. I prefer to ship with tiktok because they offer so many great shipping deals for my customers. I really need the orders to show up in shopify though.

Gigi and Max
United States
29 days using the app
July 29, 2024

3 stars for the friendly staff, and unfortunately cannot use the app because too many bugs and glitches to sync 200+ products

Melange Blanc NYC
United States
2 days using the app