Reviews (504)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for efficiently syncing orders and inventory between Shopify and TikTok Shop, highlighting its intuitive interface and features like real-time syncing and automatic SKU generation. They appreciate the reliable performance and exceptional customer support, noting quick issue resolution via live chat and proactive help during setup and operations. It's especially favored for reducing manual workload and streamlining e-commerce processes.

Edited August 23, 2024

Hmm, I'll be real honest here - the app is not very user friendly. The best part about this app is their customer service, they are always available to assist and will help you with your issue immediately. The app needs work though. I had uploaded a batch of product about a month ago, all was well, then I added another batch a few days ago and all my previous uploads are now gone.
It's clunky, not seamless. Needs work and I'm not sure its worth the $ per month.
I also cannot sync the orders with shopify unless I ship on my own. I prefer to ship with tiktok because they offer so many great shipping deals for my customers. I really need the orders to show up in shopify though.

Gigi and Max
United States
5 months using the app
July 29, 2024

3 stars for the friendly staff, and unfortunately cannot use the app because too many bugs and glitches to sync 200+ products

Melange Blanc NYC
United States
2 days using the app