Reviews (472)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient syncing of products and inventory management between Shopify and TikTok Shop. They appreciate the user-friendly interface and easy setup, along with real-time syncing features that help reduce order cancellations. The app is effective for handling extensive product listings, and the customer support team, including Omar, Joseph, and Arianne, is praised for their responsiveness and helpful guidance.

Edited August 23, 2024

Hmm, I'll be real honest here - the app is not very user friendly. The best part about this app is their customer service, they are always available to assist and will help you with your issue immediately. The app needs work though. I had uploaded a batch of product about a month ago, all was well, then I added another batch a few days ago and all my previous uploads are now gone.
It's clunky, not seamless. Needs work and I'm not sure its worth the $ per month.
I also cannot sync the orders with shopify unless I ship on my own. I prefer to ship with tiktok because they offer so many great shipping deals for my customers. I really need the orders to show up in shopify though.

Gigi and Max
United States
29 days using the app
July 29, 2024

3 stars for the friendly staff, and unfortunately cannot use the app because too many bugs and glitches to sync 200+ products

Melange Blanc NYC
United States
2 days using the app