Reviews (486)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for efficiently syncing products and orders between Shopify and TikTok, particularly noting its capability with large inventories and accurate SKU and price management. Its quick syncing performance and robust features are well-regarded. The customer support team is also praised for their responsiveness and helpful guidance, enhancing the user experience and making it a valuable tool for integrating Shopify and TikTok operations.

February 24, 2024

Simple set up assisted by Joseph, super friendly and helped with our requirements. Looking forward to seeing this app help our expansion into TikTok.

Proper Dog Treats
United Kingdom
6 months using the app
April 9, 2024

Great product! Shopify and TikTok wouldn't sync, now they do. I even ran into a snag and Joseph helped me fix all the problems (not the apps fault) within minutes. Super happy with the app and the service! Thanks!!!

Slacker Books
United States
3 months using the app
March 19, 2024

Joseph was wonderful to work with. Very kind and great customer service. He made sure my products were synced properly and would automatically update whenever I updated my products. The app is easy to use much better than the others including tiktok itself. Highly recommend this app and you will be fortunate to get Joseph as your customer service provider.

The Islamic Book Cafe LLC
United States
2 months using the app
August 7, 2024

Loving the app thus far, support is quick!

Dr. Paws Choice
United States
About 19 hours using the app
March 7, 2024

The official TikTok app was giving us nothing but issues. I had no idea this app was available, and so thankful it was. The product sync process is the next level. TikTok should acquire these guys to fix their Shopify technology. Omar is fast to respond in the chat and hooked us up!

Private Label
United States
6 months using the app
March 25, 2024

Joseph has been incredible at guiding me through the setup process and answering any questions I had regarding syncing. great to have a real person to chat to instead of those automated bots! - looking forward to getting everything working smoothly with the app which it looks like it will

MusicStreet
United Kingdom
About 1 month using the app
Edited May 29, 2024

I recently had an excellent experience with Omar from customer support. His superb communication skills, extensive technical expertise, and remarkable patience made resolving my issue effortless and stress-free. Omar listened carefully, offered clear and effective solutions, and went the extra mile to ensure my satisfaction. His friendly demeanor and commitment to exceptional service truly ...

Treasure Island
United States
20 days using the app
April 8, 2024

This app seems to work well, their support service is always online & very helpful.

Zan Village Candles
United Kingdom
8 months using the app
April 16, 2024

Amazing, I've been using this a while now and it's just so seamless. The customer service alone is 5* and they really understand the app so are quick to help trouble shoot.

Took me a while to find this app and when I did, it's just what I needed to sync my shopify store to my tiktok account. Would def recommend!

BridalPartyShop
United Kingdom
About 2 months using the app
May 21, 2024

It's only been an hour since having the app but so far so good. Omar has helped me set up and now I will test it out and see how it goes. Not a cheap app but let's see. :)

FamilyFindsMarket
United Kingdom
8 days using the app