Reviews (93)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for streamlining and automating shipping processes, noting its user-friendly interface and easy setup. It integrates smoothly with Shopify, eBay, and Australia Post's eParcel. The support team is responsive, offering custom solutions like personalized videos. Features like batch printing labels and automatic order import are highlighted, especially beneficial for Australian businesses using AusPost and Sendle, enhancing efficiency and reducing errors.

Edited January 27, 2020

BE CAREFUL. Ok, let’s go form the start. A very unorganized, clunky platform. The platform is also incredibly slow. Takes ages for pages load and update even when refreshed. Makes everything very confusing! The software also looks woeful.

Worst of all – horrible customer service. I tried contacting they guys by phone but rang out 5 times. Jumped on live chat and was told I need to ‘call for further assistance’! The gentleman would not (or did not offer) to call me to answer the questions I had. Considering they have their own software, it’s vitally important they provide adequate CS. Very frustrating. Absolutely no effort was made to REALLY want to help.

Ready To Ship have a long way to go if they want to be big players in their niece. Awful, dated software and sub-optimal CS. FAIL.

Mask Co.
Australia
About 1 month using the app