Reviews (93)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to streamline the shipping process, reducing tasks from hours to minutes. It's praised for ease of use, seamless integration with Shopify and Australian carriers like eParcel, and features like batch label printing and automatic order pulling. Exceptional customer service, including live chat, and responsiveness to merchant feedback for ongoing improvements and customization options, contribute to its reputation for great value and efficiency.
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2 factor authentication impossible as their system doesn't support it and they are not willing to answer whether their company holds adequate insurance if data is leaked from their platform which is extremely concerning for a tech company that is holding customers personal information. Data is held for an infinite time with no retention policies by default unless you manually log in to the platform and send a message to request your data to be deleted. The UI is also not user friendly and hasn't been updated for many years.
I've used this for a year and whilst the app functionality was fine, the customer support/service has been very poor.