Reviews (45)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
November 23, 2023

Very easy to use. Daily updates with analytics and I love the 3D view of the store. This app helps me narrow down on what my customers are interested in.

Jahdai Clothing
Trinidad & Tobago
About 1 month using the app
October 16, 2023

this is an absolutely bad app that is VERY SLOW and freezes all the times and most importantly IT DOESNT WORK FOR HOURS AND DAYS in many occasions . Support is slow and not very effective in addressing issues. Not recommended

Lyfe
United States
3 months using the app
Realtimestack replied October 28, 2023

Dear Lyfe,

I apologize for the issues you have experienced. There were some issues with uptime and speed of the app that have all been resolved.

Best wishes,
Peter

November 8, 2023

Love this been using it for about a month now fab app

Nana B Baby & Childrenswear Boutique
United Kingdom
About 1 month using the app
August 10, 2023

Excellent app that really provides vital information about live customers, their behaviour, movement and cart information.

This information is not provided out-of-the-box by Shopify so this app really fills a gap with some very useful information - thanks!

PureTime
Denmark
3 months using the app
Edited December 4, 2023

This app has the potential to be one of THE must have apps. Hopefully it is a work in progress as with a few tweaks it could be truly spectacular.

Great support after a few teething problems.

The Artists Quarter
United Kingdom
12 days using the app
June 25, 2023

I can't say enough about how excellent and helpful this app is for us. It provides us with just the information that we need to analyze what's happening on our website (visits, products viewed, etc.). We love its simplicity of use and the information the app offers is not overwhelming like some other analytic apps which can be hard to interpret and too much information, it is user friendly. Also, it has 'unbeatable' support that responds to problems quickly in a pleasant and personalized manner. I highly recommend that you give this app a try, you'll be glad that you did, really.

Movie Buffs Forever
United States
2 months using the app
June 11, 2023

I have been using Realtime View for about a month after moving over from a different app to track my site activity. I'm not a user of the 3D functionality but the live table is by far the most useful tool I've found.
I had a couple of teething issues but Peter and the team have been really responsive and fixed any issues I was having quickly.
Very impressed with both the app and the customer service.

Toybox Tales
Australia
About 1 month using the app
April 25, 2023

This application does not show the number of visitors in real time. In fact, in a day, it reports half the number of visitors compared to the number of users given by Shopify or Google Analytics. In the moment when I write this rewiew, Shopify says I have 7 visitors (live view) and the app says I have none

ReBoxed Romania
Romania
About 1 month using the app
Realtimestack replied April 25, 2023

Thank you for your feedback!

Realtime View implements the GDPR requirements, and we thus do not collect stats from EU users unless they have given consent. This could be the reason that you see fewer visitors.
Also, Realtime View actively filters bots that pollutes traffic statistics.

Edited August 10, 2023

Peter has been super helpful to work with. We worked thru some kinks and it seems to be working pretty well!

Milked Premier Glass Gallery
United States
20 days using the app
June 13, 2023

I am absolutely thrilled to write this glowing 5-star review for the real-time app that has become an integral part of our lives. From the moment we started using it, we have been captivated by its seamless functionality, outstanding features, and remarkable performance. This app has truly elevated our experience and made our daily routines much more efficient and enjoyable.

Artworld
South Africa
2 days using the app