Reviews (786)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling, cross-selling, and personalization. They praise its AI-powered recommendations, customizable widgets, and smart cart features, all within a user-friendly interface that integrates smoothly with Shopify. Exceptional customer support is also frequently highlighted, with a team that provides responsive, knowledgeable assistance and strategic advice.

January 30, 2025

Diana, Jason, and Tom are amazing! As we continue to leverage all the powerful features that Rebuy offers, I’ve needed quite a few tutorials and support assistance. Their team has been incredibly proactive, quick to respond, and always willing to share detailed explanations so I can learn as they help implement new features. They make the entire experience seamless and enjoyable. Not only are ...

Madluvv
United States
Over 2 years using the app
Rebuy replied February 3, 2025

Wow, this is absolutely amazing to hear! 🌟 We’re thrilled that Diana, Jason, and Tom have made such a positive impact on your experience. Knowing that our team is helping you ...

January 17, 2025

Rebuy has been a great app although a little confusing as it does so many things for our Shopify store. They've always had great support. Today I spoke with Steven and he guided me exactly where I needed to go. Will for sure recommend this app to people and the support plays a HUGE role in that.

Hairmax
United States
Almost 2 years using the app
Rebuy replied January 24, 2025

Thank you for your thoughtful feedback! 😊 We're so glad Rebuy is helping your Shopify store. It’s great to hear that Steven was able to guide you through—it’s support moments ...

January 7, 2025

Rebuy is a phenomenal tool for any store needing to unlock a lot of potential with a limited lift.

In beginning as a new eCommerce manager assessing your app stack for marketing enablement is always a first order of business. All businesses come down to the dollars and "sense"!

I was quickly introduced to Diana I, our account manager, who brought me up to speed super quickly. Between her and a ...

Lashify
United States
About 1 year using the app
Rebuy replied January 11, 2025

Wow, thank you for such an amazing review! 🙌 It’s incredible to hear how Rebuy has helped unlock potential for your store, and we’re thrilled that Diana and Geoff were able ...

November 15, 2024

Rebuy has been an absolute game-changer for our Shopify store. Since implementing their AI-powered product recommendations, we've seen noticeable boosts in both cart size and order value. The app not only enhances our revenue but also creates a seamless and personalized shopping experience for our customers.

A huge shoutout to Monica, our amazing rep! She has been instrumental in guiding us ...

Medify Air
United States
Almost 3 years using the app
Rebuy replied November 22, 2024

Wow, thank you for such an incredible review! 🌟 We're beyond excited to hear how Rebuy has transformed your Shopify store and elevated your business. A big shoutout to Monica ...

February 14, 2025

We've been with Rebuy for about a month now and have already seen a MASSIVE ROI. I highly recommend this app for people who are looking to set up complex bundle offers and have their Cart, PDP, checkout, and post-purchase up/cross-sells all in one platform.

Suki and Janet have been a great help setting everything up and helping navigating our complex bundling offerings.

Sweetflexx
United States
2 months using the app
Rebuy replied February 19, 2025

Wow, we love hearing this! 🚀 Seeing a massive ROI in just a month is exactly what we strive for. Huge shoutout to Suki and Janet for their amazing support—I'll make sure they ...

December 9, 2024

Max at Rebuy was incredible! He went above and beyond over several days to help me set up my GWP, even when custom coding was needed. Max guided me step by step, shared helpful docs, and recorded a Loom video to make sure everything was done correctly. Awesome service!

Rainbo
Canada
Over 1 year using the app
Rebuy replied December 20, 2024

Wow, thank you for the amazing feedback! 🎉 Max is indeed incredible, and it’s great to hear how he went the extra mile to ensure your GWP setup was seamless. We’re lucky to ...

November 22, 2024

This tool has been an absolute game changer for our conversions but also for our promotions. We can easily toggle between Gift with Purchase, upsells, cross-sells, and more. We're looking into the new bundle feature to sell more more more!

Special shoutout to Ali Macdonald for being an incredible account manager, team player, extra hard worker. She's been going above and beyond on my aggressive ...

Be Well by Kelly
United States
About 2 years using the app
Rebuy replied December 2, 2024

Wow, thank you for such an incredible review! 🌟 Sounds like you're making the most of Rebuy's versatility! And huge kudos to Ali Macdonald for her outstanding support; we’re ...

January 21, 2025

Katie was absolutely amazing! Her support was prompt, thorough, and incredibly helpful. She went above and beyond to ensure everything was seamless, and her friendly attitude made the entire experience a pleasure. It’s rare to find such outstanding customer service. Highly recommend both Katie and the Rebuy app!

Cozy Crew Club
United Kingdom
Over 1 year using the app
Rebuy replied January 24, 2025

Wow, thank you for such an amazing review! 🌟 We're beyond lucky to have Katie on our team—her dedication and friendly attitude really shine, and it means so much to hear she ...

January 9, 2025

Love that I can use AI to drive merchandising decisions on my site. Support has been top notch whenever I have a question or need custom help.

My only feedback would be that the interface and customization can be a bit clunky for a novice. While functionality works perfectly, the aesthetics by default are very basic and require considerable CSS to stylize properly. If Rebuy was to add a GUI or ...

Galactic Snacks
United States
3 months using the app
Rebuy replied January 11, 2025

Thank you for sharing your thoughtful feedback—it’s great to hear that our AI-driven merchandising has been such a win for your site! 😊 We’re also thrilled to know our ...

November 11, 2024

Rebuy has been a total game-changer for our store! Implementation was incredibly smooth. Once we had everything set up the initial wins started rolling in right from the get-go. The user-friendly design made it so easy to customize without any complicated setup or coding needed. On top of that, their support team is fantastic! Anytime we had questions or needed help with optimization, they were ...

MTN OPS
United States
About 1 year using the app
Rebuy replied November 14, 2024

Wow, we’re thrilled to hear Rebuy has made such an impact on your store! 🎉 It’s fantastic that the setup was smooth and that you’re seeing immediate results with easy ...