Reviews (770)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business metrics such as conversions, average order value, and sales. Its AI-powered recommendations enhance customer engagement and increase cart sizes. Features include personalized recommendations, cross-selling, upselling, A/B testing, and customizable widgets. The user-friendly interface and smooth implementation are notable, with a support team praised for responsiveness and helpful strategic insights.

November 15, 2024

Rebuy has been an absolute game-changer for our Shopify store. Since implementing their AI-powered product recommendations, we've seen noticeable boosts in both cart size and order value. The app not only enhances our revenue but also creates a seamless and personalized shopping experience for our customers.

A huge shoutout to Monica, our amazing rep! She has been instrumental in guiding us through setup and optimization, ensuring we get the most out of Rebuy’s powerful features. Her expertise and dedication have made the integration process smooth and the results impactful.

If you're considering ways to elevate your e-commerce game, Rebuy is a must-have tool. Thanks again to the team—and especially Monica—for your excellent support!

Medify Air
United States
Almost 3 years using the app
Rebuy replied November 22, 2024

Wow, thank you for such an incredible review! 🌟 We're beyond excited to hear how Rebuy has transformed your Shopify store and elevated your business. A big shoutout to Monica from all of us too—she’ll be thrilled to know her expertise made such a difference for you! 💪

January 7, 2025

Rebuy is a phenomenal tool for any store needing to unlock a lot of potential with a limited lift.

In beginning as a new eCommerce manager assessing your app stack for marketing enablement is always a first order of business. All businesses come down to the dollars and "sense"!

I was quickly introduced to Diana I, our account manager, who brought me up to speed super quickly. Between her and a past Shopify contact of mine who is also an account manager for them, Geoff B, both have fielded what I can only describe as borderline manic requests from me as I rapidly realized we needed to migrate to functions foundationally to truly unlock the power of the smart carts...and they've both been there every step of the way.

We absolutely love Rebuy and it's value far outweighs it's cost. Don't sleep on this one, folks. Their support is unmatched.

Lashify
United States
About 1 year using the app
Rebuy replied January 11, 2025

Wow, thank you for such an amazing review! 🙌 It’s incredible to hear how Rebuy has helped unlock potential for your store, and we’re thrilled that Diana and Geoff were able to support you every step of the way. We’re so glad Rebuy has been a part of your success. 🚀

We’re here whenever you need us—thank you for being such a fantastic partner! 💙

November 11, 2024

Rebuy has been a total game-changer for our store! Implementation was incredibly smooth. Once we had everything set up the initial wins started rolling in right from the get-go. The user-friendly design made it so easy to customize without any complicated setup or coding needed. On top of that, their support team is fantastic! Anytime we had questions or needed help with optimization, they were responsive, knowledgeable, and always ready to go above and beyond. Highly recommend Rebuy for anyone looking to boost conversions and create a more personalized shopping experience!

MTN OPS
United States
About 1 year using the app
Rebuy replied November 14, 2024

Wow, we’re thrilled to hear Rebuy has made such an impact on your store! 🎉 It’s fantastic that the setup was smooth and that you’re seeing immediate results with easy customization and meaningful support from our team. Thanks for the high recommendation—we’re excited to keep helping you boost conversions and create unique shopping experiences!

November 22, 2024

This tool has been an absolute game changer for our conversions but also for our promotions. We can easily toggle between Gift with Purchase, upsells, cross-sells, and more. We're looking into the new bundle feature to sell more more more!

Special shoutout to Ali Macdonald for being an incredible account manager, team player, extra hard worker. She's been going above and beyond on my aggressive timelines and getting the answer we need even when she doesn't have them. Don't go anywhere - you deserve a raise!!

Be Well by Kelly
United States
About 2 years using the app
Rebuy replied December 2, 2024

Wow, thank you for such an incredible review! 🌟 Sounds like you're making the most of Rebuy's versatility! And huge kudos to Ali Macdonald for her outstanding support; we’re lucky to have her on the team and will definitely pass along your kind words. 💪✨

December 9, 2024

Max at Rebuy was incredible! He went above and beyond over several days to help me set up my GWP, even when custom coding was needed. Max guided me step by step, shared helpful docs, and recorded a Loom video to make sure everything was done correctly. Awesome service!

Rainbo
Canada
Over 1 year using the app
Rebuy replied December 20, 2024

Wow, thank you for the amazing feedback! 🎉 Max is indeed incredible, and it’s great to hear how he went the extra mile to ensure your GWP setup was seamless. We’re lucky to have him on our team and are so glad we could deliver awesome service for you! 🙌

November 17, 2024

The Rebuy app has been a fantastic solution to cart upsells and PDP recommendations that are bringing true value to our tech stack.

We've been especially impressed with how dedicated and accommodating the team have been to get the tech right for us, assisting with customisations to ensure the integration looks and feels seamless onsite. Suki and Monica who we work with closely have been such a great help in assisting us navigate two deployments across our AU & USA site. Their proactive approach and willingness to assist our team and dev agency has made a big difference.

We’re excited to continue working with Rebuy and grow our use of their tech across site. Thanks again to both Monica and Suki and the rest of the team!

Billini
Australia
About 1 year using the app
Rebuy replied November 22, 2024

Thank you for such thoughtful and detailed feedback! 🌟 We're thrilled to hear how Rebuy has become a key part of your tech stack. Suki and Monica will be over the moon to know their support made an impact across your stores. 🚀

December 2, 2024

We have had Rebuy for about a month and so far, I am happy with adding the app to my stores. The platform is a bit overwhelming at first, but our CSM, Lihuen, has been a huge help in setting up data sources and walking through different functionality and capabilities. We installed the app at the worst possible time (right before BFCM) but the Rebuy team was able to get us up and running in time. We have a couple glitches that need to get worked out, but I'm confident that with the help of Lihuen and the Rebuy team, we will have everything working smoothly soon.

Thermos Brand
United States
3 months using the app
Rebuy replied December 6, 2024

Thank you for sharing your experience! We're thrilled to hear that Rebuy is making a positive impact on your stores and that Lihuen has been such a great support for you. 🚀 Tackling setup right before BFCM is no small feat, and we're so glad our team could help you launch in time. We're here to ensure those glitches are resolved quickly so everything runs seamlessly—don’t hesitate to reach out anytime! 😊

October 21, 2024

Great app, great customer service. We had to spend months updating our site before we could even download Rebuy. They were patient and ready when we needed them. And my helper Alison has been awesome! Always there to assist with any question from integration, to set up , to coding. Super grateful to have her helping us every step of the way!

Barefoot Venus
Canada
About 1 year using the app
Rebuy replied October 24, 2024

Thank you so much for the amazing feedback! We're thrilled to hear Alison has been such a great support through your entire process—she's truly awesome! 🙌 We're grateful for your patience and excited to continue helping you grow with Rebuy!

November 18, 2024

Excellent customer service today from Tom from the ReBuy team. He answered all of my questions with speed. Thank you for having excellent agents like Tom to take care of your customers!

Gaia Herbs
United States
Over 3 years using the app
Rebuy replied November 22, 2024

Thank you for the kind words! 🌟 We’re so glad Tom was able to provide you with top-notch support. We’ll be sure to pass along your compliments—it’ll make his day! 😊

December 4, 2024

Rebuy has really helped us maximize conversion with their upsell widgets. Their customer service is top notch and has helped me even with complex customizations. Highly recommend for Shopify store users!

OutdoorVitals
United States
Over 1 year using the app
Rebuy replied December 6, 2024

Thank you for the glowing feedback! 🌟 We’re thrilled to hear how much the upsell widgets have boosted your conversions and that our team could assist with customizations. Your recommendation means the world to us—here’s to continued success! 🚀