Reviews (806)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions, average order value, and revenue by creating personalized shopping experiences. It features AI-driven product recommendations, upselling, cross-selling, and customizable widgets. The user-friendly design ensures easy setup, and the support team is noted for their responsiveness. Unique features include A/B testing capabilities, enhancing its appeal for improving e-commerce site performance and customer experience.

August 8, 2024

Absolutely phenomenal experience with Suki Abdulla! From the moment we started setting up Rebuy, we were quite nervous about whether it would suit our business needs. However, Suki's incredible support and expertise made all the difference. She was ultra-helpful, guiding us through every step and ensuring our online store was running perfectly. We couldn't have asked for a better partner in this process. Thank you, Suki!

Budo Brothers
Canada
About 2 months using the app
Rebuy replied August 23, 2024

Wow, this is amazing to hear! 😊 We're so glad that Suki was able to make the setup process smooth and tailored to your needs. I'll be sure to pass along your appreciation—she’ll be thrilled to know she made such a positive impact. Thanks for trusting Rebuy with your business!

June 28, 2024

We've been working with Rebuy for over a year. We recently have been introduced to Kalum on the Rebuy team. He has some great ideas to improve how we are using Rebuy and increase our conversions.

Ascent Nutrition
United States
Over 1 year using the app
Rebuy replied July 8, 2024

Thank you for your continued partnership! 🌟 It's fantastic to hear that Kalum's ideas are already making a difference. We're excited to keep working with you to boost your conversions even further. 🚀

June 10, 2024

As a business that has been using Rebuy for several years, our experience with this personalization platform has been exceptional. From its powerful tools to its top-notch support, Rebuy has consistently delivered above and beyond our expectations.

Azio Beauty
United Kingdom
Over 1 year using the app
Rebuy replied June 14, 2024

Thank you for your continued trust and support over the years! We're delighted to hear that our tools and support have consistently exceeded your expectations. We're committed to maintaining this level of excellence for you. 🌟

July 10, 2024

Working with Max & Steven to solve an issue we had with our sidecart widget was great. Super responsive and great communication went a long way and reassured our team that we made the right choice in selecing Rebuy and that we would get to a solution quickly.

Singer
United States
8 months using the app
Rebuy replied July 12, 2024

Thank you for sharing your experience! 😊 We're thrilled that Max and Steven were able to assist you promptly and effectively. We're dedicated to ensuring your success and are always here to support you!

October 24, 2024

Easy onboarding and great customer support. A serious company and product.

Warmies USA
United States
9 months using the app
Rebuy replied November 1, 2024

Thank you so much for the kind words! We're thrilled to hear that our onboarding and customer support made a strong impression. We'll keep striving to deliver a top-notch experience every step of the way! 🚀

May 30, 2024

The setup process with Rebuy was smooth and easy! I worked with Suki and she was extremely helpful, attentive, and prompt! Anytime I had a question that seemed easier to explain face to face she'd get a zoom meeting scheduled asap. It made it so easy to understand what was happening and how the setup and implementation process was going. We are loving the ease of use and the upsell features Rebuy offers. Highly recommend!

a boutique by Rachel Clark
United States
3 months using the app
Rebuy replied June 7, 2024

Thank you for sharing your positive experience! We're glad to hear that Suki made the setup process smooth and easy for you. It's wonderful to know you're enjoying the ease of use and upsell features of Rebuy. We appreciate your recommendation! 😊

May 1, 2024

We have been using Rebuy for about 9 months and we love it. We had a rocky start with the dev team but Max was a superhero and really helped us get everything sorted.

The support is amazing, it's great to be able to double check a complex logic with Max when we really need to!

Kester Black New Zealand
New Zealand
About 1 year using the app
Rebuy replied May 3, 2024

Thank you for sticking with us through the rocky start and for your kind words about Max and our support team! It’s fantastic to hear that you’re loving your experience with Rebuy. We’re always here to help with any complexities you encounter. Looking forward to continuing to support your success! 🌟🛠️

July 14, 2024

Unbelievable customer service! I was trying to fix something in my smart cart and didn't know how, so I left a question in the chat. Not only did they get back to me right away, they went in and made all of the necessary changes for me so I didn't have to do a thing. Love them. Love the features they offer. Very impressed!

dreamday
United States
About 1 month using the app
Rebuy replied July 26, 2024

Thank you for the fantastic feedback! 🌟 We're so glad our team could assist you promptly and efficiently. Your satisfaction with our features and service means the world to us!

September 17, 2024

It's the best app for upsells and cross-sells. It's pure conversion booster with a lot of amazing functionality, good design and great support. Everything so smooth and simple. I love to work with this app and use it in a few of our stores! Special thank you to Steven from support team for his fast help. Appreciate it!

Protect-A-Bed
United Kingdom
12 days using the app
Rebuy replied September 19, 2024

Thank you for the awesome feedback! We're so happy to hear Rebuy has been a conversion booster across your stores and that you're loving the functionality and design. Huge shoutout to Steven for his quick support—he'll be thrilled to hear your kind words! 😊

September 18, 2024

Rebuy has been a great tool for us in having a seamless GWP experience, upselling our PDPs, and optimizing our minicart/checkout!

The support for Rebuys team has always been top notch! Specifically with our rep, Max.

Fur Professionals
United States
6 months using the app
Rebuy replied October 4, 2024

Thank you for the awesome feedback! 😊 We're thrilled that Rebuy has made your GWP, upselling, and checkout experiences seamless. Max and the rest of the team are always here to keep delivering top-notch support whenever you need it!