Reviews (754)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions, average order value, and revenue through AI-powered product recommendations and personalized shopping experiences. Key features include no-code, customizable widgets for recommendations, smart carts, and post-purchase offers. It integrates smoothly with Shopify and scales well for large catalogs. Customer support is praised for being responsive and proactive in assisting with setup and optimization.

July 31, 2024

Great product, great team! We've seen consistent ROI and our MSM provides incredible support and insights and helps ensure that we're always optimizing and improving as Rebuy introduces updates and new features.

EVOLVh
United States
Almost 2 years using the app
Rebuy replied August 2, 2024

Thank you for your kind words! We're delighted that you're seeing consistent ROI and benefiting from our team's support and insights. We'll keep striving to help you optimize ...

September 16, 2024

Our customer success manager Monica has been such a help with A/B testing, providing helpful insight & also providing areas of opportunity. The team is always great to work with!

ONE/SIZE
United States
About 1 year using the app
Rebuy replied September 19, 2024

Thank you for the fantastic feedback! We're delighted to hear Monica has been such a valuable resource in your A/B testing and helping identify new opportunities. We'll make ...

January 23, 2025

Incredible support, and amazing features, we cannot fault the assitance we've been getting with ensuring this app is set up to really maximise our sales and have the look and feed we're going for!

Misfit Garden
New Zealand
4 days using the app
Rebuy replied January 31, 2025

Thank you so much for the kind words! 😊 We're thrilled to hear our support and features are helping you optimize your sales. We’re here to keep that momentum going—don’t ...

July 12, 2024

We absolutely love REBUY! This app is a game-changer that enhances and strengthens our consumer conversion funnel. It's particularly fantastic for boosting AOV and CVR. Each widget can be tailored to our exact needs, creating an exceptional consumer experience. Plus, our Success Manager, Max, has been incredibly attentive. His recommendations have been spot-on, taking our performance to the next ...

Sunday Citizen
United States
Over 1 year using the app
Rebuy replied July 26, 2024

Thank you for the glowing review! 🌟 We're thrilled to hear how Rebuy has enhanced your consumer conversion funnel and boosted your AOV and CVR. Max and our team are dedicated ...

September 17, 2024

It's the best app for upsells and cross-sells. It's pure conversion booster with a lot of amazing functionality, good design and great support. Everything so smooth and simple. I love to work with this app and use it in a few of our stores! Special thank you to Steven from support team for his fast help. Appreciate it!

Protect-A-Bed
United Kingdom
12 days using the app
Rebuy replied September 19, 2024

Thank you for the awesome feedback! We're so happy to hear Rebuy has been a conversion booster across your stores and that you're loving the functionality and design. Huge ...

July 15, 2024

Max was fantastic with us in the Omni team and is an invaluable resource for us in optimising our Smart Cart and Postpurchase flows. Rebuy is a great app that has given us a real boost to our growth. Would recommend!

Omni pet ltd
United Kingdom
About 1 year using the app
Rebuy replied July 26, 2024

Thank you for your kind words! 😊 We're delighted to hear that Max and our app have been instrumental in boosting your growth. Your recommendation means a lot to us, and we're ...

July 29, 2024

Rebuy customer service is second to none, and although the functionality is great, the support is my favorite thing about the Rebuy team. Our Senior Success Manager Max Trummer is a great example of this, and actually a big reason why we have started using Rebuy in our store. Knowing that questions and issues will be resolved quickly adds a level of professionalism that is very rare in app ...

Arcade Belts
United States
About 1 month using the app
Rebuy replied August 2, 2024

Thank you for your kind words! We're thrilled to hear that our customer service, especially from Max, has made such a positive impact. We'll continue to provide the ...

September 18, 2024

Rebuy has been a great tool for us in having a seamless GWP experience, upselling our PDPs, and optimizing our minicart/checkout!

The support for Rebuys team has always been top notch! Specifically with our rep, Max.

Fur Professionals
United States
6 months using the app
Rebuy replied October 4, 2024

Thank you for the awesome feedback! 😊 We're thrilled that Rebuy has made your GWP, upselling, and checkout experiences seamless. Max and the rest of the team are always here ...

November 18, 2024

Excellent customer service today from Tom from the ReBuy team. He answered all of my questions with speed. Thank you for having excellent agents like Tom to take care of your customers!

Gaia Herbs
United States
Over 3 years using the app
Rebuy replied November 22, 2024

Thank you for the kind words! 🌟 We’re so glad Tom was able to provide you with top-notch support. We’ll be sure to pass along your compliments—it’ll make his day! 😊

October 21, 2024

So far the best Upsell App which offers Pre/Post Upsells in a seemless way. I would especially like to mention Steven, who does a great job. Super helpful even with detailed adjustments. 11/10

Airpaq GmbH
Germany
6 days using the app
Rebuy replied October 24, 2024

Wow, thank you for the fantastic feedback! 🎉 We’re so happy to hear you’re loving the upsell features and that Steven has been super helpful with your adjustments. We’ll keep ...