Reviews (738)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upselling, cross-selling, and smart cart features. They praise the exceptional customer support, noting the responsive and knowledgeable team. The app's robust customization options allow for tailored shopping experiences and easy integration with other platforms. The intuitive user interface aids in implementing sales strategies efficiently. Additionally, valuable analytics help track performance and inform decision-making, with continuous updates enhancing the app's functionality. Merchants report a positive return on investment, with increased sales and customer engagement.

February 8, 2024

I was a little nervous at first about paying their price but I love Rebuy. They've totally increased my AOV. I'm not sure about the other reps but Max is my go to guy. He just doesn't set the app up then leave you in the dust. We have regular meeting on implementing new strategies and he's very knowledgable about his craft. This is definitely one of those things where you get what you pay for :) Thank you!!

I Am Her Stationery LLC
United States
10 months using the app
Rebuy replied February 16, 2024

We're so glad to hear that your investment in Rebuy has paid off with an increased AOV! 📈 It sounds like Max has truly gone above and beyond to ensure you're getting the most out of the app. We believe in not just delivering a service but in building a partnership for success. Your feedback is invaluable, and it's wonderful to know that our commitment to quality is making a difference. Thanks for choosing Rebuy, and here's to many more successes together! 🌟🚀

December 29, 2023

I recently had the pleasure of working with Tom from Rebuy, and I must say, it was an exceptional experience. Despite encountering a tricky issue on their website, Tom's dedication and persistence were outstanding. He patiently worked through the problem, demonstrating not only his expertise but also a genuine commitment to customer satisfaction. His perseverance paid off as he ingeniously resolved the issue. It's rare to come across such dedicated support. Tom's excellent service and problem-solving skills are commendable. I wholeheartedly recommend Rebuy for their top-notch customer support. 10/10 for an excellent job well done!!

SKINN
United States
Over 1 year using the app
Rebuy replied January 5, 2024

Hey there! 🌟 We're thrilled to hear about your exceptional experience with Tom at Rebuy! 🚀 Our team takes pride in dedication, and we're stoked to know Tom's perseverance and expertise shone through to resolve the tricky issue. Thanks a bunch for the shout-out and recommending us – we appreciate your support! 🙌😊

February 21, 2024

Rebuy is a powerful tool that is a must-have for your store. From cross-selling, smart cart with rich in features, upselling and fully customizable widgets. Max Trummer is a top-notch and is knowledgeable in helping us and introducing some feature we don't have an idea about that can help our store conversion. Approachable and understand what we want to do with our store. Also kudos to Nam that is quick to response, solved and assist us implementing a script for our campaigns.

Life Cykel US
United States
Almost 2 years using the app
Rebuy replied February 23, 2024

Thank you for such a glowing review! 🌟 We're thrilled that Rebuy has become an indispensable part of your store's growth. It's fantastic to hear that Max and Nam have been instrumental in enhancing your experience with their expertise and prompt support. Thanks for being a valued part of the Rebuy community!

March 6, 2024

I've said it before but I'll say it again - these guys are ROCKSTARS. You, Colton, Steven, Moe, Cody...The support team are great!
Not to mention, we've increased our AOV by over 25% by installing this app and customizing it to its tippy-top features. Our website looks more slick and sophisticated with these advanced features and I love the customizability.

AEMBR
United States
About 1 year using the app
Rebuy replied March 8, 2024

Your enthusiasm is contagious! 🌟 We're thrilled to pieces knowing our team, especially Nam, Colton, Steven, Moe, and Cody, have made such a positive impact. It's fantastic to hear about your AOV increase and how our features have elevated your website's look and functionality. Here's to continued success and making your site even more incredible. Thanks for sticking with Rebuy—we're not stopping the rock anytime soon! 🎸✨

December 12, 2023

Rebuy has been a game-changer for our Shopify store! This app excels in creating customized bundles and delivering strategic shopping cart recommendations that have significantly boosted our sales. Its seamless integration with our eCommerce platform has made the entire process incredibly efficient. The user-friendly interface simplifies the creation of tailored bundles, and the app's smart recommendations have proven to be instrumental in upselling. With Rebuy, we've not only enhanced our customers' shopping experience but also maximized our revenue effortlessly. A must-have for any eCommerce business looking to optimize sales strategies.

Ghost Golf
United States
Over 1 year using the app
Rebuy replied December 18, 2023

We're thrilled that Rebuy transformed your Shopify store with customized bundles and strategic cart recommendations, significantly boosting sales. Thanks for highlighting how Rebuy enhances the shopping experience and maximizes revenue—we're here to support your continued success! 🚀🌟

January 26, 2024

Rebuy has been an absolute game-changer for our Shopify store. We saw a lift in AOV from day one of installing it, and we continue to find ways to get the right products in front of the right people. There are still features I'm discovering new uses for every day. Our success manager, Max Strummer, has been incredibly helpful in getting us to a point where we're consistently seeing a 15-20% increase in AOV, not to mention increased overall conversions. We've even hooked up Rebuy product recommendations to our customer shipping notifications. It's a fantastic platform.

Full Focus
United States
5 months using the app
Rebuy replied February 2, 2024

It's fantastic to hear that Rebuy has made such a positive impact on your Shopify store, lifting AOV and enhancing product visibility! 🚀 It sounds like Max has been instrumental in your success. Integrating Rebuy recommendations into your shipping notifications is a brilliant move. Here's to continued growth and even higher conversions! 🌟

April 15, 2024

It's a great app with lots of functionality and customization.

Katie provided very thorough support and walked us through the ins and outs of Rebuy, so we feel much more confident using Rebuy now thanks to her!

Northern Fitness
Canada
6 months using the app
Rebuy replied April 19, 2024

Thank you for sharing your positive experience! 🌟 We're so glad to hear that Katie was able to provide you with the thorough support you needed to confidently use Rebuy. We appreciate your feedback on our app's functionality and customization options. Your success is our top priority, and we're here whenever you need us!

April 14, 2024

Suki was really helpful and available whenever we had an enquiry. The Launch package was super helpful and allowed us to manage the launch without internal dev work. Recommend!

Makedo
Australia
2 months using the app
Rebuy replied April 19, 2024

Thank you for the fantastic review! 🌟 We're so pleased to hear that Suki was able to assist you effectively and that our Launch package made your rollout smooth and straightforward. Your recommendation means a lot to us, and we look forward to continuing to support your success!

February 23, 2024

Really good customer service! They always reply super fast and take every request very serious. I've had all my request solved so far! Would definitely recommend.

LEINEREI
Germany
Over 1 year using the app
Rebuy replied March 1, 2024

Thank you so much for your kind words! We're thrilled to hear that our customer service team has been able to assist you promptly and effectively. Ensuring your requests are taken seriously and resolved is our top priority. Your recommendation means a lot to us, and we're here to continue providing you with the support you need. Thanks for choosing Rebuy! 💖

December 5, 2023

Our account manager Reza has been incredible to work with! He has gone above and beyond to ensure we are utilizing all of the features Rebuy has to offer and even took the time to show me other features I was unaware of! I wish all of the programs we used had account managers like this! It truly makes such a difference! Thank you again Reza! -Antoinette (Founder / CEO: The Ring Boxes + The Belly Bundle)

The Ring Boxes
United States
Almost 2 years using the app
Rebuy replied December 8, 2023

High-five for the love! 🙌 Reza is indeed a rockstar, and we're thrilled to hear he's made a positive impact on your Rebuy experience. Your kind words mean the world to us. Here's to more discoveries and success with Rebuy!