Reviews (783)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling, cross-selling, and personalization. They praise its AI-powered recommendations, customizable widgets, and smart cart features, all within a user-friendly interface that integrates smoothly with Shopify. Exceptional customer support is also frequently highlighted, with a team that provides responsive, knowledgeable assistance and strategic advice.

May 16, 2024

I am thoroughly impressed with the exceptional service provided by Keaton and Kalum at Rebuy. They went above and beyond in assisting us with customizations on our ReBuy widgets. Their expertise and dedication ensured that every detail was meticulously addressed, enhancing the functionality and appearance of our widgets significantly. Their customer service was outstanding, as they were always prompt, professional, and attentive to our needs.

The Rebuy platform itself is incredibly versatile and user-friendly, offering a range of features that have greatly improved our ecommerce operations. I highly recommend Rebuy to anyone looking for a robust solution for their ecommerce needs.

Nēmah
United States
About 1 year using the app
Rebuy replied May 24, 2024

Thank you for your wonderful review! We’re delighted that Keaton and Kalum’s dedication and expertise made such a positive impact on your experience. It’s great to hear that the Rebuy platform has been a valuable asset to your ecommerce operations. 🌟

July 12, 2024

We absolutely love REBUY! This app is a game-changer that enhances and strengthens our consumer conversion funnel. It's particularly fantastic for boosting AOV and CVR. Each widget can be tailored to our exact needs, creating an exceptional consumer experience. Plus, our Success Manager, Max, has been incredibly attentive. His recommendations have been spot-on, taking our performance to the next level. Highly recommended!

Sunday Citizen
United States
Over 1 year using the app
Rebuy replied July 26, 2024

Thank you for the glowing review! 🌟 We're thrilled to hear how Rebuy has enhanced your consumer conversion funnel and boosted your AOV and CVR. Max and our team are dedicated to your success, and we're excited to keep delivering exceptional experiences for you and your customers!

April 2, 2024

Rebuy widgets have had an impact on our ability to personalize product recommendations to customers. They have so many great widgets to use in a store. The flyout cart and upgrade to subscription feature are a game changer. Our dedicated CSM, Monica, is awesome. She is an extension of our team helping us optimize our stores and alerting us to new features that might be worth testing out. Looking to increase AOV, try Rebuy. There are lots of options that will work for any business.

Unjury
United States
7 months using the app
Rebuy replied April 5, 2024

We're thrilled to hear about the positive impact Rebuy widgets have made on your personalization efforts! 🚀 Monica and the rest of our team are delighted to be considered an extension of your team, always here to support and guide you towards new opportunities. Thank you for recommending Rebuy to others. Your success inspires us to keep innovating! 💡🛍️

July 9, 2024

Adding rebuy to our site has been a game changer! It has helped increase our sales so much. I would highly recommend this app. We had such a great success working with Rebuy in the past that we have decided to add this app to our other brands. Working with Max Trummer and Suki Abdulla has been such a great experience and I have already learned so much. If you are looking to increase sales and cross sell your items Rebuy is the perfect platform to do so.

Softech USA
United States
26 days using the app
Rebuy replied July 12, 2024

Thank you for your amazing feedback! 🌟 We're thrilled to hear that Rebuy has significantly boosted your sales and that Max Trummer and Suki Abdulla have provided a great experience. We're excited to continue supporting your success across all your brands!

April 16, 2024

5 Stars for Moe from the support/implementation team. Super patient, friendly and communicative. Quickly solved what was a frustrating impasse for me and a time critical issue for the business, without any fuss. Thanks Moe!

Pants & Socks
United Kingdom
Over 1 year using the app
Rebuy replied April 19, 2024

Thank you for the 5-star shoutout to Moe! 🌟 We're thrilled to hear about your positive experience and how Moe's patience and communication helped resolve your critical issue swiftly. Your feedback is greatly appreciated, and we're here to assist anytime you need us. Thanks for choosing Rebuy!

April 17, 2024

Rebuy is the most sophisticated app I know. It basically unleashes innumerable numbers of ways you can improve customer shopping experience, upsells, personalizations, cart customizations, ability to create complex rules... possibilities are endless. Rebuy team also is super helpful with setup and nurturing the account to constantly make it better. We were lucky to have been matched with Max. He's been phenomenal and helped us to gradually expand the tools we actively use with Rebuy. Definitely a worthy addition!

LUNA Sandals
United States
6 months using the app
Rebuy replied April 19, 2024

Thank you for such an enthusiastic review! 🌟 It's fantastic to hear that you appreciate the sophistication and versatility of Rebuy. We're glad Max has been phenomenal in assisting and expanding your use of our tools. Your success is our priority, and we're excited to keep helping you enhance your customers' shopping experiences. Here's to more improvements and achievements together!

March 6, 2024

I've said it before but I'll say it again - these guys are ROCKSTARS. You, Colton, Steven, Moe, Cody...The support team are great!
Not to mention, we've increased our AOV by over 25% by installing this app and customizing it to its tippy-top features. Our website looks more slick and sophisticated with these advanced features and I love the customizability.

AEMBR
United States
About 1 year using the app
Rebuy replied March 8, 2024

Your enthusiasm is contagious! 🌟 We're thrilled to pieces knowing our team, especially Nam, Colton, Steven, Moe, and Cody, have made such a positive impact. It's fantastic to hear about your AOV increase and how our features have elevated your website's look and functionality. Here's to continued success and making your site even more incredible. Thanks for sticking with Rebuy—we're not stopping the rock anytime soon! 🎸✨

February 23, 2024

Really good customer service! They always reply super fast and take every request very serious. I've had all my request solved so far! Would definitely recommend.

LEINEREI
Germany
Over 1 year using the app
Rebuy replied March 1, 2024

Thank you so much for your kind words! We're thrilled to hear that our customer service team has been able to assist you promptly and effectively. Ensuring your requests are taken seriously and resolved is our top priority. Your recommendation means a lot to us, and we're here to continue providing you with the support you need. Thanks for choosing Rebuy! 💖

March 29, 2024

Highly recommend. The app is easy to use and returns meaningful results. Moreover, their support team is outstanding. We recently ran into a bug and their commitment to resolving the issue was impressive. They spent literal days helping me troubleshoot, always with a friendly and professional demeanor. Look forward to growing our business with them.

Terra Nova Coffee
United States
Over 1 year using the app
Rebuy replied April 5, 2024

Thank you for the glowing recommendation! It's wonderful to hear that you've found our app user-friendly and effective. Your acknowledgment of our support team's dedication, especially during challenging times, means the world to us. We're excited to be part of your growth journey and look forward to achieving great things together! 🚀💼

June 10, 2024

As a business that has been using Rebuy for several years, our experience with this personalization platform has been exceptional. From its powerful tools to its top-notch support, Rebuy has consistently delivered above and beyond our expectations.

Azio Beauty
United Kingdom
Over 1 year using the app
Rebuy replied June 14, 2024

Thank you for your continued trust and support over the years! We're delighted to hear that our tools and support have consistently exceeded your expectations. We're committed to maintaining this level of excellence for you. 🌟