Reviews (732)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upselling and cross-selling features like smart carts and personalized recommendations. They appreciate the user-friendly interface, easy setup, and robust customization options that integrate well with other platforms. The customer support is frequently praised for being responsive and knowledgeable, offering quick issue resolution, strategic advice, and custom solutions. Dedicated account managers provide additional value with feature optimizations and strategic planning. Comprehensive documentation and video tutorials are also available, helping to enhance customer shopping experiences and increase conversion rates.

January 2, 2024

I can't say enough about the app and how many functions it has. Over time, we continue to add more features to our site and see the revenue Rebuy is generating. I recently had an issue that I couldn't figure out for custom placement of a widget I created, and in 5 minutes of opening the chat, Tom placed it for me with no problem. I highly recommend Rebuy for anyone looking to add conversions, upsells and customization to their Shopify store.

Croix Valley Foods
United States
11 months using the app
Rebuy replied January 5, 2024

Hey! We're thrilled to hear your excitement about our app and its powerful features! 🚀 It's fantastic to know that Rebuy is boosting your site's revenue. 📈 Big shout-out to Tom for the lightning-fast widget placement – we're here to make your customization journey a breeze! 🛠️ Thanks a bunch for recommending us, and here's to more success on your Shopify store! 🙌😊

February 8, 2024

I was a little nervous at first about paying their price but I love Rebuy. They've totally increased my AOV. I'm not sure about the other reps but Max is my go to guy. He just doesn't set the app up then leave you in the dust. We have regular meeting on implementing new strategies and he's very knowledgable about his craft. This is definitely one of those things where you get what you pay for :) Thank you!!

I Am Her Stationery LLC
United States
10 months using the app
Rebuy replied February 16, 2024

We're so glad to hear that your investment in Rebuy has paid off with an increased AOV! 📈 It sounds like Max has truly gone above and beyond to ensure you're getting the most out of the app. We believe in not just delivering a service but in building a partnership for success. Your feedback is invaluable, and it's wonderful to know that our commitment to quality is making a difference. Thanks for choosing Rebuy, and here's to many more successes together! 🌟🚀

February 21, 2024

Rebuy is a powerful tool that is a must-have for your store. From cross-selling, smart cart with rich in features, upselling and fully customizable widgets. Max Trummer is a top-notch and is knowledgeable in helping us and introducing some feature we don't have an idea about that can help our store conversion. Approachable and understand what we want to do with our store. Also kudos to Nam that is quick to response, solved and assist us implementing a script for our campaigns.

Life Cykel US
United States
Almost 2 years using the app
Rebuy replied February 23, 2024

Thank you for such a glowing review! 🌟 We're thrilled that Rebuy has become an indispensable part of your store's growth. It's fantastic to hear that Max and Nam have been instrumental in enhancing your experience with their expertise and prompt support. Thanks for being a valued part of the Rebuy community!

March 6, 2024

I've said it before but I'll say it again - these guys are ROCKSTARS. You, Colton, Steven, Moe, Cody...The support team are great!
Not to mention, we've increased our AOV by over 25% by installing this app and customizing it to its tippy-top features. Our website looks more slick and sophisticated with these advanced features and I love the customizability.

AEMBR
United States
About 1 year using the app
Rebuy replied March 8, 2024

Your enthusiasm is contagious! 🌟 We're thrilled to pieces knowing our team, especially Nam, Colton, Steven, Moe, and Cody, have made such a positive impact. It's fantastic to hear about your AOV increase and how our features have elevated your website's look and functionality. Here's to continued success and making your site even more incredible. Thanks for sticking with Rebuy—we're not stopping the rock anytime soon! 🎸✨

December 29, 2023

I recently had the pleasure of working with Tom from Rebuy, and I must say, it was an exceptional experience. Despite encountering a tricky issue on their website, Tom's dedication and persistence were outstanding. He patiently worked through the problem, demonstrating not only his expertise but also a genuine commitment to customer satisfaction. His perseverance paid off as he ingeniously resolved the issue. It's rare to come across such dedicated support. Tom's excellent service and problem-solving skills are commendable. I wholeheartedly recommend Rebuy for their top-notch customer support. 10/10 for an excellent job well done!!

SKINN
United States
Over 1 year using the app
Rebuy replied January 5, 2024

Hey there! 🌟 We're thrilled to hear about your exceptional experience with Tom at Rebuy! 🚀 Our team takes pride in dedication, and we're stoked to know Tom's perseverance and expertise shone through to resolve the tricky issue. Thanks a bunch for the shout-out and recommending us – we appreciate your support! 🙌😊

February 23, 2024

Really good customer service! They always reply super fast and take every request very serious. I've had all my request solved so far! Would definitely recommend.

LEINEREI
Germany
Over 1 year using the app
Rebuy replied March 1, 2024

Thank you so much for your kind words! We're thrilled to hear that our customer service team has been able to assist you promptly and effectively. Ensuring your requests are taken seriously and resolved is our top priority. Your recommendation means a lot to us, and we're here to continue providing you with the support you need. Thanks for choosing Rebuy! 💖

April 26, 2024

Have absolutely LOVED working with the rebuy team so far - Suki was amazing helping me customize my cart and the UX of the app is wonderful!

Cuffed by Nano LLC
United States
22 days using the app
Rebuy replied May 3, 2024

Thank you so much for your kind words! We're thrilled to hear you enjoyed your experience with Suki and our app's user experience. We look forward to bringing you more delightful experiences in the future! 😊✨

December 12, 2023

Rebuy has been a game-changer for our Shopify store! This app excels in creating customized bundles and delivering strategic shopping cart recommendations that have significantly boosted our sales. Its seamless integration with our eCommerce platform has made the entire process incredibly efficient. The user-friendly interface simplifies the creation of tailored bundles, and the app's smart recommendations have proven to be instrumental in upselling. With Rebuy, we've not only enhanced our customers' shopping experience but also maximized our revenue effortlessly. A must-have for any eCommerce business looking to optimize sales strategies.

Ghost Golf
United States
Over 1 year using the app
Rebuy replied December 18, 2023

We're thrilled that Rebuy transformed your Shopify store with customized bundles and strategic cart recommendations, significantly boosting sales. Thanks for highlighting how Rebuy enhances the shopping experience and maximizes revenue—we're here to support your continued success! 🚀🌟

January 26, 2024

Rebuy has been an absolute game-changer for our Shopify store. We saw a lift in AOV from day one of installing it, and we continue to find ways to get the right products in front of the right people. There are still features I'm discovering new uses for every day. Our success manager, Max Strummer, has been incredibly helpful in getting us to a point where we're consistently seeing a 15-20% increase in AOV, not to mention increased overall conversions. We've even hooked up Rebuy product recommendations to our customer shipping notifications. It's a fantastic platform.

Full Focus
United States
5 months using the app
Rebuy replied February 2, 2024

It's fantastic to hear that Rebuy has made such a positive impact on your Shopify store, lifting AOV and enhancing product visibility! 🚀 It sounds like Max has been instrumental in your success. Integrating Rebuy recommendations into your shipping notifications is a brilliant move. Here's to continued growth and even higher conversions! 🌟

March 14, 2024

From the get-go Rebuy has been an incredible partner. They completed our onboarding on Black Friday in less than 24 hours. Our CSM, Max Trummer, is truly the best of the best. He's incredibly hands-on and is always suggesting ways that we can increase our ROI. Rebuy is constantly rolling out new features and their technology has proved to be invaluable for personalization, up-sell/cross-sell and just recently- search optimization.

SET ACTIVE
United States
4 months using the app
Rebuy replied March 22, 2024

We're thrilled to hear about your positive journey with Rebuy from day one, especially with such a quick onboarding during a hectic time like Black Friday! 🚀 Max will be overjoyed to know his dedication and efforts are making a real impact. Here's to many more successes and new features that continue to drive value for your business! Thank you for choosing us as your partner.