Reviews (756)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions, average order value, and revenue through AI-powered product recommendations and personalized shopping experiences. Key features include no-code, customizable widgets for recommendations, smart carts, and post-purchase offers. It integrates smoothly with Shopify and scales well for large catalogs. Customer support is praised for being responsive and proactive in assisting with setup and optimization.

November 18, 2024

Excellent customer service today from Tom from the ReBuy team. He answered all of my questions with speed. Thank you for having excellent agents like Tom to take care of your customers!

Gaia Herbs
United States
Over 3 years using the app
Rebuy replied November 22, 2024

Thank you for the kind words! 🌟 We’re so glad Tom was able to provide you with top-notch support. We’ll be sure to pass along your compliments—it’ll make his day! 😊

October 21, 2024

So far the best Upsell App which offers Pre/Post Upsells in a seemless way. I would especially like to mention Steven, who does a great job. Super helpful even with detailed adjustments. 11/10

Airpaq GmbH
Germany
6 days using the app
Rebuy replied October 24, 2024

Wow, thank you for the fantastic feedback! 🎉 We’re so happy to hear you’re loving the upsell features and that Steven has been super helpful with your adjustments. We’ll keep ...

August 30, 2024

Not only has this app been amazing for my brand and our multiple stores but the support team is next level. I had a number of goals and optimizations (different for each store) and the Rebuy team helped me configure the apps and taught me how to do it (with video tutorials specific to my store fronts) so I could continue to optimize my stores myself. This app came recommended to me from a friend ...

AWAKE Chocolate
Canada
About 20 hours using the app
Rebuy replied August 31, 2024

Thank you so much for sharing your experience! We’re thrilled to hear that Rebuy has made such a positive impact on your brand and that our support team could guide you ...

July 3, 2025

We've been using Rebuy for three years and the team always helps out right away whenever we need them.

HOPR
Australia
July 31, 2024

Rebuy has definitely added value to our site in terms of AOV. Setup was easy, functionality has been great, and Reza has been one of the most outstanding platform reps I've ever had the pleasure to work with!

Breeo
United States
5 months using the app
Rebuy replied August 2, 2024

Thank you for the fantastic feedback! We're excited to hear that setup was easy, and that Rebuy is adding value to your site. We're also proud to have Reza on our team, and ...

January 8, 2025

Great app! Has helped a ton with LTV and AOV. Team is great and very responsive.

Springer
United States
About 1 year using the app
Rebuy replied January 11, 2025

Thank you for the awesome feedback! 🎉 We’re thrilled to hear Rebuy has made a big impact on your LTV and AOV, and that you’ve had a great experience with our team. If there’s ...

August 14, 2024

Great app that really helps boost sales. The people behind ReBuy are aqually amazing - they care about their product and their customers.

Honest Paws
United States
About 4 years using the app
Rebuy replied August 23, 2024

Thank you so much for the kind words! We're thrilled to hear that Rebuy is helping boost your sales, and it means a lot to know our team's dedication shines through. We're ...

October 2, 2024

I’ve been using Rebuy for my Shopify store, and I encountered a couple of significant issues that have affected my store's performance.

Initially, the post-purchase flow wasn’t working as expected due to an unsupported endpoint in the data source. Despite following the help articles and guidance from Rebuy’s support (Nam), the issue persisted longer than it should have. This feature is critical ...

Sparklie Lights
Canada
13 days using the app
Rebuy replied October 4, 2024

Thank you for sharing your experience, and we are truly sorry for the frustration you've faced. We completely understand how critical these features are for your business, ...

December 12, 2024

Tom was excellence and helped me work through all the bugs. Very happy!

Andy Frisella
United States
7 months using the app
Rebuy replied December 20, 2024

Thank you for the shoutout! 😊 We're so glad Tom could assist you and resolve the issues—he's a rockstar! Let us know if there's anything else we can help with. 🙌

August 6, 2024

Aside from the fact that this is our most utilized app for its amazing features, I would like to thank Nam for going above and beyond to assist me. I can't thank him enough, honestly.

OrnamentallyYou
United States
About 2 years using the app
Rebuy replied August 23, 2024

We’re so happy to hear Rebuy is a key part of your toolkit, and a huge shoutout to Nam for delivering such exceptional support! 🙌 Your gratitude means the world to us, and we ...