Reviews (763)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through personalized recommendations and upsells. Features include AI-powered suggestions, smart carts, and customizable upsell widgets, with support for A/B testing and dynamic merchandising. Reviewers praise the responsive support team for their assistance in setup and optimization, noting significant enhancements in sales and customer shopping experiences.

April 16, 2024

5 Stars for Moe from the support/implementation team. Super patient, friendly and communicative. Quickly solved what was a frustrating impasse for me and a time critical issue for the business, without any fuss. Thanks Moe!

Pants & Socks
United Kingdom
Over 1 year using the app
Rebuy replied April 19, 2024

Thank you for the 5-star shoutout to Moe! 🌟 We're thrilled to hear about your positive experience and how Moe's patience and communication helped resolve your critical issue swiftly. Your feedback is greatly appreciated, and we're here to assist anytime you need us. Thanks for choosing Rebuy!

April 23, 2024

We highly rate Rebuy, having been using it for about 8 months now. The support we've received from Max has been incredible, if ever we're unsure about setting up a new post-purchase sales flow or running a special offer he's there to sense check for us. The functionality of both the smart cart and upsells are great, and make it easy for us to change things on the fly.

Kester Black Australia
Australia
Over 1 year using the app
Rebuy replied April 26, 2024

Thank you for your glowing review! 🚀 It’s fantastic to hear how Max and our features have positively impacted your experience with Rebuy. We pride ourselves on providing flexible and effective solutions, and your feedback reaffirms the hard work we put in every day. Here’s to more successful sales flows and offers with Rebuy!

Edited February 28, 2023

Fantastic product. Aaron on the team was extremely professional, and helped me to setup upsells and an improved cart to my desired specifications. More to do, and I know the team will be there to support!

Tenzo Matcha
United States
About 4 years using the app
Rebuy replied May 29, 2020

❤️ 🙌 @dylan 👋

April 9, 2024

Great functions, great support!

Reeva Europe
Netherlands
Almost 2 years using the app
Rebuy replied April 19, 2024

Thank you so much for your kind words! 🌟 We're thrilled to hear you're enjoying our functions and support. We're here to ensure your experience remains top-notch, so don't hesitate to reach out anytime!

October 8, 2021

Great well rounded application. Has lots of features you can add to your store. Amazing support always there to help you set it up as well

Coral Toothpaste
United States
About 4 years using the app
Edited October 15, 2019

I used this app for my recommended product blocks https://benicci.com/products/detailed-paint-brush-set-of-15
It works fine. When I faced a difficulty due to my youtube embed code on product gallery I pinged rebuy support.. they helped me immidiatly. Superb! I really recommend it :-)

Benicci
United States
Almost 4 years using the app
Rebuy replied October 15, 2019

Thank you for your feedback! We appreciate it! We are very happy to have been able to help. Again, thank you! 🙌

October 28, 2020

First off, this app is advanced stuff. The flexibility is unreal, and one of if not the best upsell app out there. But even better is the degree the support team Dylan and the rest will go to to customize and work their magic so that everything fits your brand and styling properly. Amazing company, amazing app, and we already see incredible results.

ÉLÉVATIONE
United Kingdom
Almost 4 years using the app
Rebuy replied October 28, 2020

💯 thank you so much for sharing your experience both with our product and our team. This sort of feedback makes a huge difference to us. And it let’s other merchants see how hard we work for our customers. 💪 Highly motivating. Thank you!

May 20, 2021

In our top 3 apps for Shopify success! Fantastic product, huge functionality, and the team gave us 1-2-1 time to implement! Must have on Shopify! Strauss was awesome so thank you guys

Amino
United Kingdom
Over 3 years using the app
March 26, 2021

Rebuy was extremely simple to setup and implement immediately! Their team provides exceptional customer support and is available to help anytime - amazing communication.

theory11
United States
Over 3 years using the app
December 3, 2019

Super easy to set up, nice interface. Looking forward to seeing results hit the shopping carts. Developers answered my questions very quickly, very happy so far.

The Chilli Effect
Australia
Over 3 years using the app
Rebuy replied December 3, 2019

Terrific! Thanks for the feedback and positive review. Please feel to reach out to us again at any point in the future. - From all of us here at Rebuy