Reviews (783)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling, cross-selling, and personalization. They praise its AI-powered recommendations, customizable widgets, and smart cart features, all within a user-friendly interface that integrates smoothly with Shopify. Exceptional customer support is also frequently highlighted, with a team that provides responsive, knowledgeable assistance and strategic advice.

April 17, 2024

Rebuy is the most sophisticated app I know. It basically unleashes innumerable numbers of ways you can improve customer shopping experience, upsells, personalizations, cart customizations, ability to create complex rules... possibilities are endless. Rebuy team also is super helpful with setup and nurturing the account to constantly make it better. We were lucky to have been matched with Max. He's been phenomenal and helped us to gradually expand the tools we actively use with Rebuy. Definitely a worthy addition!

LUNA Sandals
United States
6 months using the app
Rebuy replied April 19, 2024

Thank you for such an enthusiastic review! 🌟 It's fantastic to hear that you appreciate the sophistication and versatility of Rebuy. We're glad Max has been phenomenal in assisting and expanding your use of our tools. Your success is our priority, and we're excited to keep helping you enhance your customers' shopping experiences. Here's to more improvements and achievements together!

June 10, 2024

As a business that has been using Rebuy for several years, our experience with this personalization platform has been exceptional. From its powerful tools to its top-notch support, Rebuy has consistently delivered above and beyond our expectations.

Azio Beauty
United Kingdom
Over 1 year using the app
Rebuy replied June 14, 2024

Thank you for your continued trust and support over the years! We're delighted to hear that our tools and support have consistently exceeded your expectations. We're committed to maintaining this level of excellence for you. 🌟

March 6, 2024

I've said it before but I'll say it again - these guys are ROCKSTARS. You, Colton, Steven, Moe, Cody...The support team are great!
Not to mention, we've increased our AOV by over 25% by installing this app and customizing it to its tippy-top features. Our website looks more slick and sophisticated with these advanced features and I love the customizability.

AEMBR
United States
About 1 year using the app
Rebuy replied March 8, 2024

Your enthusiasm is contagious! 🌟 We're thrilled to pieces knowing our team, especially Nam, Colton, Steven, Moe, and Cody, have made such a positive impact. It's fantastic to hear about your AOV increase and how our features have elevated your website's look and functionality. Here's to continued success and making your site even more incredible. Thanks for sticking with Rebuy—we're not stopping the rock anytime soon! 🎸✨

February 23, 2024

Really good customer service! They always reply super fast and take every request very serious. I've had all my request solved so far! Would definitely recommend.

LEINEREI
Germany
Over 1 year using the app
Rebuy replied March 1, 2024

Thank you so much for your kind words! We're thrilled to hear that our customer service team has been able to assist you promptly and effectively. Ensuring your requests are taken seriously and resolved is our top priority. Your recommendation means a lot to us, and we're here to continue providing you with the support you need. Thanks for choosing Rebuy! 💖

March 29, 2024

Highly recommend. The app is easy to use and returns meaningful results. Moreover, their support team is outstanding. We recently ran into a bug and their commitment to resolving the issue was impressive. They spent literal days helping me troubleshoot, always with a friendly and professional demeanor. Look forward to growing our business with them.

Terra Nova Coffee
United States
Over 1 year using the app
Rebuy replied April 5, 2024

Thank you for the glowing recommendation! It's wonderful to hear that you've found our app user-friendly and effective. Your acknowledgment of our support team's dedication, especially during challenging times, means the world to us. We're excited to be part of your growth journey and look forward to achieving great things together! 🚀💼

April 11, 2024

Our team has learnt a lot from the Rebuy team, Max Trummer has been amazing, explaining everything very carefully and we have increased our sales!
Not only that, we are guaranteeing that our customer's experience is perfect from the moment they open our website until the very end at the check-out thanks to the app!

Mauviel1830
United States
8 months using the app
Rebuy replied April 19, 2024

That's fantastic to hear! 🚀 We're so glad Max has been able to help you enhance your team's skills and boost your sales. It's great that our app is also improving your customers' experience from start to finish. We look forward to continuing to support your success!

April 24, 2024

Over the last 30 days Rebuy has helped us increase AOV by over 23%! The app is amazing and so is their incredible support team. From their onboarding to growth follow-up calls every step of the process has been smooth and their team has been so available and quick to help. Special thank you to Janet for all of your help! 10/10 would recommend to every business!

Tosi
United States
6 months using the app
Rebuy replied April 26, 2024

What a fantastic achievement—congratulations on your increased AOV! 🎉 We're so pleased to hear that Rebuy has been instrumental in your success and that you've found our support team, especially Janet, to be so helpful. Thank you for recommending us, and we look forward to continuing to support your business growth every step of the way!

July 11, 2024

Lots of additional help when implementing different features. Kelsey was really helpful whilst we found our feet with the app.

IMP & MAKER
United Kingdom
2 months using the app
Rebuy replied July 26, 2024

Thank you for your feedback! 😊 We're glad Kelsey could assist you during your implementation. We're here to ensure you get the most out of our app and are always ready to help!

March 27, 2024

Here is my advice: Stop looking at other options and sign up for Rebuy now! This is one of the most intuitive, effective, and all encompassing plugins available on Shopify. I'm a busy guy so I opted for the Rebuy team do my install which was an INCREDIBLE experience. For the value they offer, it is super reasonably priced. Not to mention their team is fricken awesome. I worked with Aiman on my pre-launch/launch and Dante walked me through how to set up my data sources. Both of these guys went above and beyond and you can tell they genuinely care about their customers. On to the best part, I keep seeing orders come in with Rebuy add ons. If you're looking to generate more conversions, higher AOV, and elevating every aspect of the customer journey, Rebuy is the way to go.

Rootless Coffee Co
United States
About 1 month using the app
Rebuy replied March 29, 2024

Your enthusiastic endorsement has truly brightened our day! 🌞 We're thrilled that you've found Rebuy to be intuitive, effective, and comprehensive for your needs on Shopify. Hearing about your incredible experience with our team, especially Aiman and Dante, just confirms we're on the right path. It's heartening to know you're seeing tangible results with Rebuy add-ons. We deeply appreciate your advice to others and are excited to continue being a part of your journey to higher conversions and an elevated customer experience. Thank you for choosing Rebuy! 🚀✨

February 23, 2024

Rebuy has helped us greatly in streamlining and automating our cross-selling and upselling functionalities across many different areas of our site, in an effort to increase AOV and UPT's. The platform is user friendly and algorithms are easy to build, edit, and tweak without any dev intervention. Keaton has gone above and beyond to meet our needs, is quick to respond, and incredibly insightful!

Tecovas
United States
Over 1 year using the app
Rebuy replied March 1, 2024

We're so pleased to hear about your positive experience with Rebuy and how it has enhanced your strategies! 🌟 It's fantastic to know that our platform's user-friendliness and the ease of managing algorithms have met your expectations. A big shoutout to Keaton for providing exceptional service and insights. We're proud to have him on our team and happy that he's made a significant impact on your success. Thank you for sharing your experience, and we look forward to continuing to support your business goals! 🚀