Reviews (738)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upselling, cross-selling, and smart cart features. They praise the exceptional customer support, noting the responsive and knowledgeable team. The app's robust customization options allow for tailored shopping experiences and easy integration with other platforms. The intuitive user interface aids in implementing sales strategies efficiently. Additionally, valuable analytics help track performance and inform decision-making, with continuous updates enhancing the app's functionality. Merchants report a positive return on investment, with increased sales and customer engagement.

April 14, 2024

Suki was really helpful and available whenever we had an enquiry. The Launch package was super helpful and allowed us to manage the launch without internal dev work. Recommend!

Makedo
Australia
2 months using the app
Rebuy replied April 19, 2024

Thank you for the fantastic review! 🌟 We're so pleased to hear that Suki was able to assist you effectively and that our Launch package made your rollout smooth and straightforward. Your recommendation means a lot to us, and we look forward to continuing to support your success!

January 26, 2024

Rebuy has been an absolute game-changer for our Shopify store. We saw a lift in AOV from day one of installing it, and we continue to find ways to get the right products in front of the right people. There are still features I'm discovering new uses for every day. Our success manager, Max Strummer, has been incredibly helpful in getting us to a point where we're consistently seeing a 15-20% increase in AOV, not to mention increased overall conversions. We've even hooked up Rebuy product recommendations to our customer shipping notifications. It's a fantastic platform.

Full Focus
United States
5 months using the app
Rebuy replied February 2, 2024

It's fantastic to hear that Rebuy has made such a positive impact on your Shopify store, lifting AOV and enhancing product visibility! 🚀 It sounds like Max has been instrumental in your success. Integrating Rebuy recommendations into your shipping notifications is a brilliant move. Here's to continued growth and even higher conversions! 🌟

April 15, 2024

It's a great app with lots of functionality and customization.

Katie provided very thorough support and walked us through the ins and outs of Rebuy, so we feel much more confident using Rebuy now thanks to her!

Northern Fitness
Canada
6 months using the app
Rebuy replied April 19, 2024

Thank you for sharing your positive experience! 🌟 We're so glad to hear that Katie was able to provide you with the thorough support you needed to confidently use Rebuy. We appreciate your feedback on our app's functionality and customization options. Your success is our top priority, and we're here whenever you need us!

February 23, 2024

Really good customer service! They always reply super fast and take every request very serious. I've had all my request solved so far! Would definitely recommend.

LEINEREI
Germany
Over 1 year using the app
Rebuy replied March 1, 2024

Thank you so much for your kind words! We're thrilled to hear that our customer service team has been able to assist you promptly and effectively. Ensuring your requests are taken seriously and resolved is our top priority. Your recommendation means a lot to us, and we're here to continue providing you with the support you need. Thanks for choosing Rebuy! 💖

December 5, 2023

Our account manager Reza has been incredible to work with! He has gone above and beyond to ensure we are utilizing all of the features Rebuy has to offer and even took the time to show me other features I was unaware of! I wish all of the programs we used had account managers like this! It truly makes such a difference! Thank you again Reza! -Antoinette (Founder / CEO: The Ring Boxes + The Belly Bundle)

The Ring Boxes
United States
Almost 2 years using the app
Rebuy replied December 8, 2023

High-five for the love! 🙌 Reza is indeed a rockstar, and we're thrilled to hear he's made a positive impact on your Rebuy experience. Your kind words mean the world to us. Here's to more discoveries and success with Rebuy!

January 10, 2024

Adding Rebuy to our business was an easy choice. The ROI has doubled since installing. We currently have the best successes with the in cart flyout widget that has been amazing at converting one time purchases to subscribers which data shows increases the lifetime value of a customer. The CSM i work with is always available and has useful insight.

Seeking Health
United States
10 months using the app
Rebuy replied January 12, 2024

We're so glad that Rebuy has been effective in converting purchases to subscriptions, enhancing customer lifetime value. Your positive feedback about the accessibility and insights provided by your Customer Success Manager is greatly appreciated. We're committed to continuing to support and add value to your business. 💼🌟

February 23, 2024

Rebuy has helped us greatly in streamlining and automating our cross-selling and upselling functionalities across many different areas of our site, in an effort to increase AOV and UPT's. The platform is user friendly and algorithms are easy to build, edit, and tweak without any dev intervention. Keaton has gone above and beyond to meet our needs, is quick to respond, and incredibly insightful!

Tecovas
United States
Over 1 year using the app
Rebuy replied March 1, 2024

We're so pleased to hear about your positive experience with Rebuy and how it has enhanced your strategies! 🌟 It's fantastic to know that our platform's user-friendliness and the ease of managing algorithms have met your expectations. A big shoutout to Keaton for providing exceptional service and insights. We're proud to have him on our team and happy that he's made a significant impact on your success. Thank you for sharing your experience, and we look forward to continuing to support your business goals! 🚀

February 8, 2024

We recently started using ReBuy and have liked the results, but our merchant success manager is why we now LOVE it. Rich Matukaitis (our MS manager) has helped us optimize our ReBuy functions on our site to drive more revenue. He is always there to answer our questions and better explain new features coming out that are relevant to our business.

Skin By Blair
United States
9 months using the app
Rebuy replied February 16, 2024

It's fantastic to hear that Rebuy has been delivering positive results for you and that Rich has taken your experience from like to LOVE! 🌟 We're thrilled to have you with us and look forward to continuing this fruitful journey together! 🚀💼

November 28, 2023

I love working with Max Trummer and I am very impressed with him! He always replies fast to my emails, helps me out on our monthly calls, and brings suggestions as well as solutions. We are so happy with Rebuy here at FLIGHT UNIFORMS. With ReBuy, we were able to hit our goals for BFCM and then some. We are so thankful for their support and always being able to help!

Flight
United States
About 1 year using the app
Rebuy replied December 1, 2023

We're over the moon to hear you're loving working with Max! 🚀 Your success during BFCM with ReBuy is music to our ears – hitting goals and then some! 🎉 Thanks a ton for the shoutout and for making FLIGHT UNIFORMS part of the ReBuy family. We're always here to help!

March 14, 2024

From the get-go Rebuy has been an incredible partner. They completed our onboarding on Black Friday in less than 24 hours. Our CSM, Max Trummer, is truly the best of the best. He's incredibly hands-on and is always suggesting ways that we can increase our ROI. Rebuy is constantly rolling out new features and their technology has proved to be invaluable for personalization, up-sell/cross-sell and just recently- search optimization.

SET ACTIVE
United States
4 months using the app
Rebuy replied March 22, 2024

We're thrilled to hear about your positive journey with Rebuy from day one, especially with such a quick onboarding during a hectic time like Black Friday! 🚀 Max will be overjoyed to know his dedication and efforts are making a real impact. Here's to many more successes and new features that continue to drive value for your business! Thank you for choosing us as your partner.