Reviews (732)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting average order value and sales through effective upselling and cross-selling features like smart carts and personalized recommendations. They appreciate the user-friendly interface, easy setup, and robust customization options that integrate well with other platforms. The customer support is frequently praised for being responsive and knowledgeable, offering quick issue resolution, strategic advice, and custom solutions. Dedicated account managers provide additional value with feature optimizations and strategic planning. Comprehensive documentation and video tutorials are also available, helping to enhance customer shopping experiences and increase conversion rates.
Refine
-
By rating
Rebuy has helped us greatly in streamlining and automating our cross-selling and upselling functionalities across many different areas of our site, in an effort to increase AOV and UPT's. The platform is user friendly and algorithms are easy to build, edit, and tweak without any dev intervention. Keaton has gone above and beyond to meet our needs, is quick to respond, and incredibly insightful!
We're so pleased to hear about your positive experience with Rebuy and how it has enhanced your strategies! 🌟 It's fantastic to know that our platform's user-friendliness and the ease of managing algorithms have met your expectations. A big shoutout to Keaton for providing exceptional service and insights. We're proud to have him on our team and happy that he's made a significant impact on your success. Thank you for sharing your experience, and we look forward to continuing to support your business goals! 🚀
We recently started using ReBuy and have liked the results, but our merchant success manager is why we now LOVE it. Rich Matukaitis (our MS manager) has helped us optimize our ReBuy functions on our site to drive more revenue. He is always there to answer our questions and better explain new features coming out that are relevant to our business.
It's fantastic to hear that Rebuy has been delivering positive results for you and that Rich has taken your experience from like to LOVE! 🌟 We're thrilled to have you with us and look forward to continuing this fruitful journey together! 🚀💼
Our account manager Reza has been incredible to work with! He has gone above and beyond to ensure we are utilizing all of the features Rebuy has to offer and even took the time to show me other features I was unaware of! I wish all of the programs we used had account managers like this! It truly makes such a difference! Thank you again Reza! -Antoinette (Founder / CEO: The Ring Boxes + The Belly Bundle)
High-five for the love! 🙌 Reza is indeed a rockstar, and we're thrilled to hear he's made a positive impact on your Rebuy experience. Your kind words mean the world to us. Here's to more discoveries and success with Rebuy!
Adding Rebuy to our business was an easy choice. The ROI has doubled since installing. We currently have the best successes with the in cart flyout widget that has been amazing at converting one time purchases to subscribers which data shows increases the lifetime value of a customer. The CSM i work with is always available and has useful insight.
We're so glad that Rebuy has been effective in converting purchases to subscriptions, enhancing customer lifetime value. Your positive feedback about the accessibility and insights provided by your Customer Success Manager is greatly appreciated. We're committed to continuing to support and add value to your business. 💼🌟
Moe who i dealt with in regards to setting up our Cart, was amazing, sorted all our customisations straight away, within 15 minutes of our chat we had our cart on a basic level look how we needed it to launch on our site! Great Support
That's fantastic to hear about your experience with Moe! We're thrilled that he could swiftly address your customizations and get your cart set up just the way you wanted it. If you ever need more help or have further questions, feel free to reach out. We're here to support you! 😊🛠️🚀
I love working with Max Trummer and I am very impressed with him! He always replies fast to my emails, helps me out on our monthly calls, and brings suggestions as well as solutions. We are so happy with Rebuy here at FLIGHT UNIFORMS. With ReBuy, we were able to hit our goals for BFCM and then some. We are so thankful for their support and always being able to help!
We're over the moon to hear you're loving working with Max! 🚀 Your success during BFCM with ReBuy is music to our ears – hitting goals and then some! 🎉 Thanks a ton for the shoutout and for making FLIGHT UNIFORMS part of the ReBuy family. We're always here to help!
The app has been great so far for us. Our success manager Dante Maxwell has been fantastic. He is quick to help us at every turn and he even makes a quick video on how to do something so I can do it myself next time.
We're delighted to hear your positive feedback about the app and Dante Maxwell! 🚀 Dante is indeed a star in our team, and we're thrilled his support, especially those handy videos, made a difference. Your success is our priority, and we look forward to continuing this journey with you!
Rockstar customer experience and support team. We had an important product launch and Rich + Bradley were so quick to fix it. Seriously amazing and definitely a trusted partner.
We're thrilled to hear about your fantastic experience with our customer support team! 🌟 Rich, Bradley, and the rest of the crew are indeed rockstars when it comes to ensuring everything runs smoothly for your important launches. Thank you for your trust and for sharing this positive feedback. We're looking forward to many more successful projects together! 🚀
Rebuy has proven to be instrumental in boosting our conversion rate. Its interface is also user-friendly, which is important as we can easily install and configure it ourselves.
In addition to its efficacy, the support team behind Rebuy deserves special commendation. Max, our dedicated account success manager, has been an absolute pleasure to work with. His expertise and responsiveness have been instrumental in optimizing our use of the platform and overcoming any challenges we've encountered along the way. Whether it's troubleshooting technical issues or brainstorming new strategies, Max has consistently gone above and beyond to ensure our success.
We're over the moon to hear about the positive impact Rebuy has had on your conversion rate and how our user-friendly interface has empowered your team! 🚀 A huge thank you for highlighting Max's dedication and the hard work of our support team. It's stories like yours that fuel our commitment to not just meet but exceed expectations. We look forward to continuing to support your success and exploring even more ways to enhance your experience with Rebuy. Thank you for being a part of our community! 🌟
We love Rebuy, super powerful tool that has helped us increase our UPTs, AOVs and customer LTV. We especially found value in our Merchant Success Manager, Max Trummer. Max goes above and beyond helping us bring our ideas to life, no matter what we throw at him. We especially appreciate that he is available during APAC hours and he's a wizard at writing scripts.
We love to hear Rebuy's been a game-changer for you, boosting UPTs, AOVs, and customer LTV! 🚀 Big shoutout to Max Trummer, your superhero Merchant Success Manager – he's a wizard at bringing ideas to life. Cheers to more wins together!