Reviews (763)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through personalized recommendations and upsells. Features include AI-powered suggestions, smart carts, and customizable upsell widgets, with support for A/B testing and dynamic merchandising. Reviewers praise the responsive support team for their assistance in setup and optimization, noting significant enhancements in sales and customer shopping experiences.

March 28, 2024

Rebuy is a valuable tool for boosting sales with a dedicated Success Manager available for communication and sales support.

Troll Co.
Canada
Almost 2 years using the app
Rebuy replied April 5, 2024

Thank you so much for your kind words! We're thrilled to hear that Rebuy is making a significant impact on your sales and that our Success Manager has been able to provide you with the support you need. We promise to keep up the good work and help your business continue to thrive! 🌟

March 31, 2021

One of the must have apps to add to your store. We are only a couple of weeks in and it has been a solid addition to our site. The support team has gone above and beyond to help us get set up. Strauss is a stud and has been awesome to work with. 100% recommend this app and the team behind it.

Andar
United States
Over 3 years using the app
Edited August 14, 2020

Hands down the best app and BEST SUPPORT TEAM I have ever encountered in Shopify (or probably anywhere else). These guys proved their worth 10x in the first week of having the app. That perfect 5.0 star rating you see is no joke. They hustle for that rating and it is SO appreciate.

Now back to shipping all the extra sales they have got me today.... busy times!

VINYL MOON
United States
Over 3 years using the app
Rebuy replied August 14, 2020

Griiinding hard for our merchants on the daily!! We feel the love! ❤️ Thank you for taking the time to share your positive experience with others!! This gets us fired up!! Thank you!! 🔥 💪 🎶 🎧

October 31, 2023

Love Rebuy! Gives our customers a better experience, drives more revenue, and we have the best rep in Max. Definitely a staple in our stack.

Rockstar Original
United States
Over 3 years using the app
Rebuy replied November 3, 2023

We're so excited to hear you're loving Rebuy and seeing it boost your business! Making sure your customers have a great experience and increasing your revenue are top goals for us too. We're really happy Max has been a great help. If you ever need more assistance or have questions, just give us a shout. We've got your back! 😊

November 16, 2020

This app was an immediate game changer for us. It has allowed us to seamlessly run promotions, upsells, cross-sells, gift w purchase, etc while improving our customer UX. Customer care has been OUTSTANDING from the start. The ReBuy team is attentive and have worked QUICKLY to facilitate and implement any requests that we have had. I highly recommend ReBuy to anyone who wants to increase cart values, simplify promotions and improve their conversion rates.

Ice Shaker
United States
Over 3 years using the app
Rebuy replied November 16, 2020

Yeah baby! 🕺This is huge! Huge inspo hearing from you like this. Super motivating. So THANK YOU for taking the time to share this positive feedback. Makes a huge difference for our entire team. Let's. keep. it. going! ∞

April 18, 2024

Amazing app. Amazing support. The team at Rebuy goes above and beyond just answer questions, they truly want to help and will spend time finding answers for you. Countless times I've asked about functionality or formatting to only be met with a solution (and quickly). Our rep Alison is amazing and always checks in with new ideas to help boost sales. As far as the platform goes, it's easy to use, easy to set up, and IF you run into an issue they have you covered within 24 hours or less. Everyone at Rebuy not only is helpful, but knowledgable and that makes all the difference.

BootayBag
United States
About 1 year using the app
Rebuy replied April 26, 2024

Thank you so much for this wonderful review! 🌟 We're thrilled to hear that you've had such a positive experience with our app and support team. Alison and everyone at Rebuy are dedicated to not just meeting, but exceeding your expectations. Your satisfaction is our top priority, and we look forward to continuing to support and inspire your success. Keep enjoying the platform, and never hesitate to reach out!

September 18, 2020

Our store had been on an older up-sell app and the team at ReBuy went above on a beyond to help with the migration over to this. The interface is super intuitive. We see a significant increase in AOV using ReBuy.

Hungry Bark
United States
Over 3 years using the app
Rebuy replied September 18, 2020

Yahoo!! Thank you for taking time to share a positive review! We've enjoyed working with you and your rulesets are on point! Cart flyout, full page cart, Shopify Plus checkout, and ReCharge subscription checkout. ✅ ✅ ✅ ✅

July 26, 2022

Great way to increase AOV, and UX for customers. Easy implementation and good integration with other aps.

Buddy Bites
Hong Kong SAR
About 3 years using the app
Rebuy replied July 26, 2022

Thanks so much for the great review! We are happy to hear you are enjoying the app and its power capabilities!!

July 20, 2022

We utilize REBUY for our Pet Supplement brand. We've seen large ROIS and consider this APP a must. DEF Recommend

PetScy
United States
About 3 years using the app
Rebuy replied July 20, 2022

Thanks so much for the great review! We are happy to hear that your brand is so successful with the app!! Please let us know if there is anything we can do to be of assistance.

April 15, 2024

Working with Rebuy has completely up-leveled our business! Their team is super helpful and easy to work with -- shout out to Suki and Max. We just completed an expansion pack with them and are seeing incredible results already. For any ecommerce shop, this should be the #1 app your install.

Energy Muse
United States
About 1 year using the app
Rebuy replied April 19, 2024

We're over the moon to hear how much Rebuy has helped elevate your business! 🚀 Big thanks for the shoutout to Suki and Max; I’ll make sure they get your kudos. It's fantastic that the expansion pack is already showing great results. Thank you for recommending us as the go-to app for ecommerce shops—we're here to keep delivering that top-notch experience!