Reviews (783)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling, cross-selling, and personalization. They praise its AI-powered recommendations, customizable widgets, and smart cart features, all within a user-friendly interface that integrates smoothly with Shopify. Exceptional customer support is also frequently highlighted, with a team that provides responsive, knowledgeable assistance and strategic advice.

May 29, 2024

Very smooth implementation process! Suki, the Launch Manager as well as Monica, the Merchant Success Manager have both been excellent to work with and available to assist with any questions along the process. The app setup has been pretty straight forward and I appreciate the seamless integration that Rebuy has with other platforms like review and subscription apps. Already seeing a return less than a week after launch!

Knobel Spirits
United States
30 days using the app
Rebuy replied June 7, 2024

Thank you for your wonderful feedback! It's great to hear that Suki and Monica provided excellent support during the implementation process. We're thrilled that you're already seeing a return so quickly and enjoying the seamless integration with other platforms! 🌟

February 23, 2024

Rebuy has proven to be instrumental in boosting our conversion rate. Its interface is also user-friendly, which is important as we can easily install and configure it ourselves.

In addition to its efficacy, the support team behind Rebuy deserves special commendation. Max, our dedicated account success manager, has been an absolute pleasure to work with. His expertise and responsiveness have been instrumental in optimizing our use of the platform and overcoming any challenges we've encountered along the way. Whether it's troubleshooting technical issues or brainstorming new strategies, Max has consistently gone above and beyond to ensure our success.

The Purest Co (SG)
Singapore
Over 1 year using the app
Rebuy replied March 1, 2024

We're over the moon to hear about the positive impact Rebuy has had on your conversion rate and how our user-friendly interface has empowered your team! 🚀 A huge thank you for highlighting Max's dedication and the hard work of our support team. It's stories like yours that fuel our commitment to not just meet but exceed expectations. We look forward to continuing to support your success and exploring even more ways to enhance your experience with Rebuy. Thank you for being a part of our community! 🌟

February 22, 2024

Rebuy was suggested to us by a design agency we used to rebrand our site. The success team has been wonderful at helping implement and any feature testing we wish to try. Another plus is that their system is user friendly for non-developers. Highly recommend.

Two Blind Brothers
United States
5 months using the app
Rebuy replied March 1, 2024

Thank you so much for your glowing review! We're thrilled to hear that our success team has been able to support you effectively and that our user-friendly system has made your experience even better. Your recommendation means the world to us, and we're excited to continue providing excellent service and innovative features for you and your team. 🌟

May 1, 2024

We have been using Rebuy for about 9 months and we love it. We had a rocky start with the dev team but Max was a superhero and really helped us get everything sorted.

The support is amazing, it's great to be able to double check a complex logic with Max when we really need to!

Kester Black New Zealand
New Zealand
About 1 year using the app
Rebuy replied May 3, 2024

Thank you for sticking with us through the rocky start and for your kind words about Max and our support team! It’s fantastic to hear that you’re loving your experience with Rebuy. We’re always here to help with any complexities you encounter. Looking forward to continuing to support your success! 🌟🛠️

July 15, 2024

Max was fantastic with us in the Omni team and is an invaluable resource for us in optimising our Smart Cart and Postpurchase flows. Rebuy is a great app that has given us a real boost to our growth. Would recommend!

Omni pet ltd
United Kingdom
About 1 year using the app
Rebuy replied July 26, 2024

Thank you for your kind words! 😊 We're delighted to hear that Max and our app have been instrumental in boosting your growth. Your recommendation means a lot to us, and we're excited to continue supporting your success!

April 17, 2024

Rebuy has been a game-changer for us, delivering exceptional ROI! While initially attracted by its Smart Cart features, we were blown away by the AI/ML-powered product recommendations. Our dedicated CSM, Monica, has been instrumental. Her thorough understanding of our business needs has uncovered numerous functionalities we're excited to explore further. With Rebuy, the possibilities seem endless, and we can't wait to see what else lies ahead!

LIVERPOOL LOS ANGELES
United States
6 months using the app
Rebuy replied April 19, 2024

We're so pleased to hear about the exceptional ROI and positive impact Rebuy has had on your business! 🌟 Thank you for highlighting the AI/ML-powered product recommendations and the valuable support you've received from Monica. It's great to know that you're excited to explore more functionalities. We're just as excited to continue this journey with you and uncover even more opportunities to enhance your business with Rebuy!

March 14, 2024

From the get-go Rebuy has been an incredible partner. They completed our onboarding on Black Friday in less than 24 hours. Our CSM, Max Trummer, is truly the best of the best. He's incredibly hands-on and is always suggesting ways that we can increase our ROI. Rebuy is constantly rolling out new features and their technology has proved to be invaluable for personalization, up-sell/cross-sell and just recently- search optimization.

SET ACTIVE
United States
4 months using the app
Rebuy replied March 22, 2024

We're thrilled to hear about your positive journey with Rebuy from day one, especially with such a quick onboarding during a hectic time like Black Friday! 🚀 Max will be overjoyed to know his dedication and efforts are making a real impact. Here's to many more successes and new features that continue to drive value for your business! Thank you for choosing us as your partner.

July 31, 2024

Rebuy has definitely added value to our site in terms of AOV. Setup was easy, functionality has been great, and Reza has been one of the most outstanding platform reps I've ever had the pleasure to work with!

Breeo
United States
5 months using the app
Rebuy replied August 2, 2024

Thank you for the fantastic feedback! We're excited to hear that setup was easy, and that Rebuy is adding value to your site. We're also proud to have Reza on our team, and it's great to know he's making a positive impact! 🌟

March 7, 2024

Rockstar customer experience and support team. We had an important product launch and Rich + Bradley were so quick to fix it. Seriously amazing and definitely a trusted partner.

immi
United States
9 months using the app
Rebuy replied March 14, 2024

We're thrilled to hear about your fantastic experience with our customer support team! 🌟 Rich, Bradley, and the rest of the crew are indeed rockstars when it comes to ensuring everything runs smoothly for your important launches. Thank you for your trust and for sharing this positive feedback. We're looking forward to many more successful projects together! 🚀

January 28, 2025

Amazing for upselling

Keepsake Quilting
United States
Over 1 year using the app
Rebuy replied January 31, 2025

Thanks for the shoutout! 🙌 We’re so glad to hear Rebuy is making a difference in your upselling strategy. Let’s keep driving those conversions together! 🚀✨