Reviews (749)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling and cross-selling. They appreciate its customizable widgets, smart cart features, and personalized product recommendations, which easily integrate with Shopify and require minimal technical knowledge. The support team is frequently praised for being responsive and knowledgeable, contributing to the app's continuous improvement and innovation in meeting market needs.

February 14, 2024

The incorporation of Rebuy into our store has proven to be an invaluable asset for enhancing upselling, cross-selling, and elevating average order value (AOV), among other benefits. I wish to express my sincere appreciation to Max, our Merchant Success Manager, whose expertise has been instrumental in leveraging this tool effectively. Max consistently demonstrates a commendable level of knowledge and patience, readily available to address any challenges or optimizations required, be it refining landing pages, modifying widgets, implementing smart links, and more. 10/10 recommend Rebuy to increase sales!

Redbarn Pet Products
United States
Over 1 year using the app
Rebuy replied February 16, 2024

We're absolutely delighted to hear about your positive experience with Rebuy and the significant impact it's had on your store's performance! Big thanks to you for highlighting Max's exceptional support and expertise. We're proud to have him on our team. Your recommendation means the world to us, and we're excited to keep driving great results for you! 🚀💼

December 8, 2023

So far so good. The customer support team has been on it whenever there is a question or help is needed. Looking forward to utilizing the app even more going forward and hope that the current level of care and support being offered never changes.

Steer Smarts
United States
3 months using the app
Rebuy replied December 18, 2023

Glad to hear it's going well! 😊 Our customer support team is always here for you, and we're thrilled you've had a positive experience. We're excited about you exploring the app further, and rest assured, the level of care and support will remain top-notch. If you ever need anything, we've got your back! 🌟🚀

January 24, 2024

Love the opportunity to offer our valued customers additional offers and savings through Rebuy. The customer success team is super helpful generating ideas and opportunities that are unique to our brand and even implementing them for us where possible. It's been an absolute pleasure working with the platform and watching our business grow.

Kissed Earth
Australia
5 months using the app
Rebuy replied January 26, 2024

We're so pumped to hear that Rebuy has been instrumental in offering your customers extra value! We love our customer success team and are so glad the team has been able to provide tailored ideas and support for your unique brand needs. Thank you for sharing your positive experience; we're excited to be a part of your business growth and look forward to our continued collaboration. 🚀💼✨

February 5, 2024

Jason was a great support today. He was responsive and patient and answered all of my questions as well as stayed with me through every step until my updates were accomplished.

ATWATER
United States
Over 1 year using the app
Rebuy replied February 9, 2024

That's wonderful to hear! We're so glad Jason provided you with the support and patience you needed. 🌟 It's our goal to ensure you feel confident and supported every step of the way. Thank you for sharing your positive experience!

March 12, 2024

Very smart app that open a lot of possibilities without web dev. Good upsell cross-sell features.

Thank you Max Trummer for your support.

The Jojoba Company Australia
Australia
About 1 year using the app
Rebuy replied March 14, 2024

It's wonderful to hear you're finding our app not just useful but transformative! 🎉 A huge thank you for recognizing Max's support. We're lucky to have him on our team and even luckier to have customers like you. Your success is our priority, and we look forward to continuing to support your journey! 🚀

November 29, 2023

Rebuy has been great for us, showing a solid return in just weeks. Implemented it mostly on our own but they offer great customer support, which makes it vastly easier. Max Trummer has been our Merchant Success Manager, and I owe a lot of our success to his dedication and timely responses. Thanks Max, and Rebuy!

FCS
United States
10 months using the app
Rebuy replied December 1, 2023

Thanks a ton for the awesome feedback! 🌟 We're stoked to hear ReBuy's making a positive impact for you in just weeks. Big shoutout to Max – he's a legend! 💪 Your success is our success, so we're here whenever you need a hand.

February 6, 2024

Rebuy is an essential app for Shopify merchants. It's widgets and smart carts create unique personalized experiences for customers, help increase AOV and CLV. The platform's versatility and Dante, our dedicated Sucess Manager, ensure a deep understanding of its potential. His insights and guidance have empowered our team to leverage the app's full potential, driving revenue growth while enhancing customer experience.

Hyperbiotics
United States
Over 2 years using the app
Rebuy replied February 9, 2024

We're thrilled to hear how Rebuy has become an integral part of your Shopify journey, providing personalized experiences and boosting your metrics! 📈 Dante's dedication is a shining example of our commitment to your success. Thank you for acknowledging the impact of his guidance and the versatility of our platform. Here's to continued growth and exceptional customer experiences! 🚀

January 23, 2024

It is a fantastic app with excellent service, and we have seen an increase in the range of products being purchased. Every customer service agent I have dealt with from Rebuy has been proactive and quick, Lam who I have dealt with most recently has been incredibly helpful. The various upsells, post-purchase and recommendations all work well and encourage greater spending.

Rod Armour
Australia
5 months using the app
Rebuy replied January 26, 2024

🌟 Thank you for your amazing feedback! We're delighted to know that Lam and our team have made your experience with Rebuy so positive, and it's great to hear our upsells and recommendations are working well for you. Looking forward to continuing to exceed your expectations! 💫🛍️

December 7, 2023

Rebuy has been a great addition to our entire conversion funnel approach and with exceptional support with launch and crafting the experiences that best suit our needs. I can't say enough about our success rep Keaton who always goes above and beyond to provide insights, suggestions and assistance on bringing new strategies from vision to reality that support our growth goals. Rebuy has become a fundamental piece to our success, thank you!

airestech
Canada
8 months using the app
Rebuy replied December 8, 2023

Thanks a million for the love! 🌟 We're thrilled to be a key player in your conversion funnel, and it's fantastic to hear that Rebuy, along with the exceptional support, is hitting the mark.

Big high-fives to Keaton for going above and beyond! 🚀 Bringing new strategies from vision to reality is what we're all about, and we're stoked to be a fundamental piece of your success puzzle.

Here's to more growth and success together! 🎉

February 1, 2024

Still new to the platform, but so far the launch team has been outstanding with helping us get setup and answering questions we have had. Big shout out to Rich for getting me pointed in the right direction and being available for assistance!

Infinity Cutting Tools
United States
2 months using the app
Rebuy replied February 9, 2024

It's great to hear that our launch team, especially Rich, has been making your onboarding experience smooth and helpful! We're here to support you every step of the way as you explore the platform. A big thank you for the shout out to Rich – we'll make sure your kind words reach him!