Reviews (738)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upselling, cross-selling, and smart cart features. They praise the exceptional customer support, noting the responsive and knowledgeable team. The app's robust customization options allow for tailored shopping experiences and easy integration with other platforms. The intuitive user interface aids in implementing sales strategies efficiently. Additionally, valuable analytics help track performance and inform decision-making, with continuous updates enhancing the app's functionality. Merchants report a positive return on investment, with increased sales and customer engagement.

November 29, 2023

Rebuy has been great for us, showing a solid return in just weeks. Implemented it mostly on our own but they offer great customer support, which makes it vastly easier. Max Trummer has been our Merchant Success Manager, and I owe a lot of our success to his dedication and timely responses. Thanks Max, and Rebuy!

FCS
United States
10 months using the app
Rebuy replied December 1, 2023

Thanks a ton for the awesome feedback! 🌟 We're stoked to hear ReBuy's making a positive impact for you in just weeks. Big shoutout to Max – he's a legend! 💪 Your success is our success, so we're here whenever you need a hand.

February 6, 2024

Rebuy is an essential app for Shopify merchants. It's widgets and smart carts create unique personalized experiences for customers, help increase AOV and CLV. The platform's versatility and Dante, our dedicated Sucess Manager, ensure a deep understanding of its potential. His insights and guidance have empowered our team to leverage the app's full potential, driving revenue growth while enhancing customer experience.

Hyperbiotics
United States
Over 2 years using the app
Rebuy replied February 9, 2024

We're thrilled to hear how Rebuy has become an integral part of your Shopify journey, providing personalized experiences and boosting your metrics! 📈 Dante's dedication is a shining example of our commitment to your success. Thank you for acknowledging the impact of his guidance and the versatility of our platform. Here's to continued growth and exceptional customer experiences! 🚀

March 5, 2024

Really really good app, with a lot of in depth functionality. Great revenue generator! Their staff is also very responsive and helpful, i had a great experience with Moe who helped me out a lot!

LIVELUSSO
United Kingdom
6 months using the app
Rebuy replied March 8, 2024

We're overjoyed to hear you're finding our app both powerful and beneficial as a revenue generator! It's wonderful to know that our team, especially Moe, was able to provide you with the support you needed. Your positive experience fuels our commitment to excellence. Thank you for sharing your feedback with us! 💼✨

January 23, 2024

It is a fantastic app with excellent service, and we have seen an increase in the range of products being purchased. Every customer service agent I have dealt with from Rebuy has been proactive and quick, Lam who I have dealt with most recently has been incredibly helpful. The various upsells, post-purchase and recommendations all work well and encourage greater spending.

Rod Armour
Australia
5 months using the app
Rebuy replied January 26, 2024

🌟 Thank you for your amazing feedback! We're delighted to know that Lam and our team have made your experience with Rebuy so positive, and it's great to hear our upsells and recommendations are working well for you. Looking forward to continuing to exceed your expectations! 💫🛍️

February 1, 2024

Still new to the platform, but so far the launch team has been outstanding with helping us get setup and answering questions we have had. Big shout out to Rich for getting me pointed in the right direction and being available for assistance!

Infinity Cutting Tools
United States
2 months using the app
Rebuy replied February 9, 2024

It's great to hear that our launch team, especially Rich, has been making your onboarding experience smooth and helpful! We're here to support you every step of the way as you explore the platform. A big thank you for the shout out to Rich – we'll make sure your kind words reach him!

December 7, 2023

Rebuy has been a great addition to our entire conversion funnel approach and with exceptional support with launch and crafting the experiences that best suit our needs. I can't say enough about our success rep Keaton who always goes above and beyond to provide insights, suggestions and assistance on bringing new strategies from vision to reality that support our growth goals. Rebuy has become a fundamental piece to our success, thank you!

airestech
Canada
8 months using the app
Rebuy replied December 8, 2023

Thanks a million for the love! 🌟 We're thrilled to be a key player in your conversion funnel, and it's fantastic to hear that Rebuy, along with the exceptional support, is hitting the mark.

Big high-fives to Keaton for going above and beyond! 🚀 Bringing new strategies from vision to reality is what we're all about, and we're stoked to be a fundamental piece of your success puzzle.

Here's to more growth and success together! 🎉

February 8, 2024

The Rebuy app has been incredibly useful for us from day one, and its functionality continues to expand every month.

A special shout-out to Max, our Rebuy rep, for addressing our specific business needs!

LUCY US
United States
6 months using the app
Rebuy replied February 16, 2024

We're thrilled to hear about your positive experience with the Rebuy app and its growing benefits for your business! 🌱 A big thanks for the shout-out to Max; he's definitely a star when it comes to understanding and catering to your unique needs. We're excited to keep delivering value and innovation your way! 🚀✨

March 27, 2024

So far so good with installing the rebuy app.. We're seeing some early signs thats its working and doing what we hoped it would. Big shout out to Suki who helped us Onboard and continued to help with some teething problems! Great asset to the rebuy team!

Urban Industry
United Kingdom
About 1 month using the app
Rebuy replied March 29, 2024

It's fantastic to hear that your experience with the Rebuy app is off to a great start! 🌟 We're all about making sure it works wonders for you. A massive thank you for highlighting Suki's efforts; she indeed is a stellar asset to our team, and your acknowledgment means a lot to us. We're here to support you through any ups and downs, ensuring your journey with us continues to be successful. Thanks for the shoutout! 🚀

December 12, 2023

Tom on the Rebuy support team helped me work out problems with my free gift offer quickly and simply. This allowed us to stick to our original plan and have a successful promotion.

Steele Canvas Basket Corp
United States
6 months using the app
Rebuy replied December 18, 2023

Hey there! 🚀 Thank you so much for the shoutout! We're thrilled that Tom from our support team could quickly help you iron out the kinks with your free gift offer. It's awesome to hear that the assistance allowed you to stick to your plan and run a successful promotion. We're always here for you, so if you ever need more help or have further questions, just give us a shout! 🌟👏

January 15, 2024

Easy to use app with great custom features. Moe & the support team are always quick and efficient with all kinds of requests. Highly recommend.

Shay & Blue UK
United Kingdom
Over 1 year using the app
Rebuy replied January 19, 2024

Thank you for your wonderful feedback! 🌟 We're so glad you find our app user-friendly and our custom features beneficial. It's great to hear that Moe and our support team have been quick and efficient in assisting you. Your high recommendation is greatly appreciated, and we'll continue to strive for excellence in our service! 🛠️💼👍