Reviews (732)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upselling and cross-selling features like smart carts and personalized recommendations. They appreciate the user-friendly interface, easy setup, and robust customization options that integrate well with other platforms. The customer support is frequently praised for being responsive and knowledgeable, offering quick issue resolution, strategic advice, and custom solutions. Dedicated account managers provide additional value with feature optimizations and strategic planning. Comprehensive documentation and video tutorials are also available, helping to enhance customer shopping experiences and increase conversion rates.

November 29, 2023

Support is awesome and they help to get lots of custom things done. Very impressed!

Tortilla Familia
United States
Over 2 years using the app
Rebuy replied December 1, 2023

Thrilled to hear you're impressed with our support team! 🌟 We're all about making things awesome for you. If there's anything else you need, just give us a shout – we're here for you!

April 11, 2024

Support team is super helpful, really good app, and constantly innovating.

Brew Blue
Australia
Over 2 years using the app
Rebuy replied April 19, 2024

Thank you for your positive feedback! 😊 We're delighted to hear that you appreciate the support and innovations our app brings. We'll keep working hard to deliver great service and new features!

November 2, 2023

This is an excellent app that enhances upsell functionality in the cart, during checkout, and post-purchase. The customer service is outstanding. I've posed some unique and unusual questions, and they've responded promptly. Today, they provided custom code for a specific need of mine. Highly recommended.

DrawLUCY
United States
About 1 year using the app
Rebuy replied November 6, 2023

Thanks for your positive feedback! We're thrilled our app's upsell features are working for you, and we're always here to assist with any questions or unique needs you have. Feel free to reach out anytime.

March 5, 2024

Really really good app, with a lot of in depth functionality. Great revenue generator! Their staff is also very responsive and helpful, i had a great experience with Moe who helped me out a lot!

LIVELUSSO
United Kingdom
6 months using the app
Rebuy replied March 8, 2024

We're overjoyed to hear you're finding our app both powerful and beneficial as a revenue generator! It's wonderful to know that our team, especially Moe, was able to provide you with the support you needed. Your positive experience fuels our commitment to excellence. Thank you for sharing your feedback with us! 💼✨

October 31, 2023

Great app! Increased our AOV and conversion rates. Their customer support Max Trummer is amazing, helping us to get everything set up and maximize the value we are getting from it. It’s silly not to have rebuy on your store.

Badass Beard Care
United States
About 2 years using the app
Rebuy replied November 3, 2023

So glad to hear you're finding value in Rebuy! We're really happy to hear Max Trummer could assist you so effectively. Thanks for the kind words! If you ever need more help or have questions, don't hesitate to get in touch. We're here to support you all the way!

December 8, 2023

So far so good. The customer support team has been on it whenever there is a question or help is needed. Looking forward to utilizing the app even more going forward and hope that the current level of care and support being offered never changes.

Steer Smarts
United States
3 months using the app
Rebuy replied December 18, 2023

Glad to hear it's going well! 😊 Our customer support team is always here for you, and we're thrilled you've had a positive experience. We're excited about you exploring the app further, and rest assured, the level of care and support will remain top-notch. If you ever need anything, we've got your back! 🌟🚀

October 31, 2023

Love Rebuy! Gives our customers a better experience, drives more revenue, and we have the best rep in Max. Definitely a staple in our stack.

Rockstar Original
United States
Over 3 years using the app
Rebuy replied November 3, 2023

We're so excited to hear you're loving Rebuy and seeing it boost your business! Making sure your customers have a great experience and increasing your revenue are top goals for us too. We're really happy Max has been a great help. If you ever need more assistance or have questions, just give us a shout. We've got your back! 😊

February 6, 2024

Rebuy is an essential app for Shopify merchants. It's widgets and smart carts create unique personalized experiences for customers, help increase AOV and CLV. The platform's versatility and Dante, our dedicated Sucess Manager, ensure a deep understanding of its potential. His insights and guidance have empowered our team to leverage the app's full potential, driving revenue growth while enhancing customer experience.

Hyperbiotics
United States
Over 2 years using the app
Rebuy replied February 9, 2024

We're thrilled to hear how Rebuy has become an integral part of your Shopify journey, providing personalized experiences and boosting your metrics! 📈 Dante's dedication is a shining example of our commitment to your success. Thank you for acknowledging the impact of his guidance and the versatility of our platform. Here's to continued growth and exceptional customer experiences! 🚀

Edited July 19, 2024

Rebuy is fantastic!! Our account manager is first class. Katie Cooper is the Rebuy GOAT and is great at making suggestions to improve our business. We're so excited to be working with Rebuy.

Beautiful Brows & Lashes Professional
United States
5 months using the app
Rebuy replied March 29, 2024

Thank you so much for the fantastic feedback! 🎉 We're thrilled to hear about your smooth implementation experience and especially happy that Suki could make such a positive impact. Being called the "Rebuy Goat" is quite the compliment, and we'll be sure to pass your praises along. Your excitement is contagious, and we're just as excited to be working with you. Here's to a successful partnership with Rebuy! 🚀🌟

November 29, 2023

Rebuy has been great for us, showing a solid return in just weeks. Implemented it mostly on our own but they offer great customer support, which makes it vastly easier. Max Trummer has been our Merchant Success Manager, and I owe a lot of our success to his dedication and timely responses. Thanks Max, and Rebuy!

FCS
United States
10 months using the app
Rebuy replied December 1, 2023

Thanks a ton for the awesome feedback! 🌟 We're stoked to hear ReBuy's making a positive impact for you in just weeks. Big shoutout to Max – he's a legend! 💪 Your success is our success, so we're here whenever you need a hand.