Reviews (763)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through personalized recommendations and upsells. Features include AI-powered suggestions, smart carts, and customizable upsell widgets, with support for A/B testing and dynamic merchandising. Reviewers praise the responsive support team for their assistance in setup and optimization, noting significant enhancements in sales and customer shopping experiences.

February 23, 2024

Rebuy has proven to be instrumental in boosting our conversion rate. Its interface is also user-friendly, which is important as we can easily install and configure it ourselves.

In addition to its efficacy, the support team behind Rebuy deserves special commendation. Max, our dedicated account success manager, has been an absolute pleasure to work with. His expertise and responsiveness have been instrumental in optimizing our use of the platform and overcoming any challenges we've encountered along the way. Whether it's troubleshooting technical issues or brainstorming new strategies, Max has consistently gone above and beyond to ensure our success.

The Purest Co (SG)
Singapore
Over 1 year using the app
Rebuy replied March 1, 2024

We're over the moon to hear about the positive impact Rebuy has had on your conversion rate and how our user-friendly interface has empowered your team! 🚀 A huge thank you for highlighting Max's dedication and the hard work of our support team. It's stories like yours that fuel our commitment to not just meet but exceed expectations. We look forward to continuing to support your success and exploring even more ways to enhance your experience with Rebuy. Thank you for being a part of our community! 🌟

April 23, 2024

Rebuy is great, especially their customer service! Monica has gone above and beyond to make the experience smooth. Looking forward to growing our business with their amazing tool.

SureFire CPR
United States
2 months using the app
Rebuy replied April 26, 2024

We're so glad to hear you've had a great experience with Rebuy and Monica! 🌟 Thank you for the kind words. We're excited to be a part of your business growth and are always here to ensure everything runs smoothly. Here's to a bright and successful future together!

February 22, 2024

Rebuy was suggested to us by a design agency we used to rebrand our site. The success team has been wonderful at helping implement and any feature testing we wish to try. Another plus is that their system is user friendly for non-developers. Highly recommend.

Two Blind Brothers
United States
5 months using the app
Rebuy replied March 1, 2024

Thank you so much for your glowing review! We're thrilled to hear that our success team has been able to support you effectively and that our user-friendly system has made your experience even better. Your recommendation means the world to us, and we're excited to continue providing excellent service and innovative features for you and your team. 🌟

March 14, 2024

From the get-go Rebuy has been an incredible partner. They completed our onboarding on Black Friday in less than 24 hours. Our CSM, Max Trummer, is truly the best of the best. He's incredibly hands-on and is always suggesting ways that we can increase our ROI. Rebuy is constantly rolling out new features and their technology has proved to be invaluable for personalization, up-sell/cross-sell and just recently- search optimization.

SET ACTIVE
United States
4 months using the app
Rebuy replied March 22, 2024

We're thrilled to hear about your positive journey with Rebuy from day one, especially with such a quick onboarding during a hectic time like Black Friday! 🚀 Max will be overjoyed to know his dedication and efforts are making a real impact. Here's to many more successes and new features that continue to drive value for your business! Thank you for choosing us as your partner.

January 24, 2024

Love the opportunity to offer our valued customers additional offers and savings through Rebuy. The customer success team is super helpful generating ideas and opportunities that are unique to our brand and even implementing them for us where possible. It's been an absolute pleasure working with the platform and watching our business grow.

Kissed Earth
Australia
5 months using the app
Rebuy replied January 26, 2024

We're so pumped to hear that Rebuy has been instrumental in offering your customers extra value! We love our customer success team and are so glad the team has been able to provide tailored ideas and support for your unique brand needs. Thank you for sharing your positive experience; we're excited to be a part of your business growth and look forward to our continued collaboration. 🚀💼✨

February 14, 2024

The incorporation of Rebuy into our store has proven to be an invaluable asset for enhancing upselling, cross-selling, and elevating average order value (AOV), among other benefits. I wish to express my sincere appreciation to Max, our Merchant Success Manager, whose expertise has been instrumental in leveraging this tool effectively. Max consistently demonstrates a commendable level of knowledge and patience, readily available to address any challenges or optimizations required, be it refining landing pages, modifying widgets, implementing smart links, and more. 10/10 recommend Rebuy to increase sales!

Redbarn Pet Products
United States
Over 1 year using the app
Rebuy replied February 16, 2024

We're absolutely delighted to hear about your positive experience with Rebuy and the significant impact it's had on your store's performance! Big thanks to you for highlighting Max's exceptional support and expertise. We're proud to have him on our team. Your recommendation means the world to us, and we're excited to keep driving great results for you! 🚀💼

June 10, 2024

amazing app for conversion rate optimization and the team is incredibly helpful!!

alice mushrooms
United States
Over 1 year using the app
Rebuy replied June 14, 2024

Thank you for your fantastic feedback! We're thrilled that our app is boosting your conversion rates and that you find our team helpful. We're here to support your success every step of the way! 🚀

April 16, 2024

Max has been very helpful with our needs to edit our Rebuy app!!!

The Qi
United States
Over 1 year using the app
Rebuy replied April 19, 2024

That's wonderful to hear! 🌟 We're glad Max was able to assist you effectively with your Rebuy app modifications. Thanks for sharing your positive experience, and remember, we're here to help whenever you need us!

April 24, 2024

Brilliant technology that has integrated pretty seamlessly into our Shopify store and should make a tangible difference to CVR and AOV. Particular shout out to Kalum for going above and beyond post-integration and Aiman for his help during the integration process.

You're Looking Well
United Kingdom
About 2 months using the app
Rebuy replied April 26, 2024

Thank you for your fantastic review! 🚀 We're thrilled to hear about your seamless integration experience and the positive impact on your CVR and AOV. A big shoutout to Kalum and Aiman for their exceptional support. We're committed to continuing this level of service and support as you grow with Rebuy!

March 7, 2024

Rockstar customer experience and support team. We had an important product launch and Rich + Bradley were so quick to fix it. Seriously amazing and definitely a trusted partner.

immi
United States
9 months using the app
Rebuy replied March 14, 2024

We're thrilled to hear about your fantastic experience with our customer support team! 🌟 Rich, Bradley, and the rest of the crew are indeed rockstars when it comes to ensuring everything runs smoothly for your important launches. Thank you for your trust and for sharing this positive feedback. We're looking forward to many more successful projects together! 🚀