Reviews (738)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upselling, cross-selling, and smart cart features. They praise the exceptional customer support, noting the responsive and knowledgeable team. The app's robust customization options allow for tailored shopping experiences and easy integration with other platforms. The intuitive user interface aids in implementing sales strategies efficiently. Additionally, valuable analytics help track performance and inform decision-making, with continuous updates enhancing the app's functionality. Merchants report a positive return on investment, with increased sales and customer engagement.

November 21, 2023

This app has been so helpful in so many ways. We use it throughout our customers shopping experience and it is great for running promos functionality. Max Trummer is our success manager and is so responsive, friendly and helpful! He helped us immediately when we needed some last minute promos running during the busiest time of year. So grateful!

Pawstruck.com
United States
7 months using the app
Rebuy replied November 24, 2023

So glad Rebuy's been a huge help for your business! If you ever need more assistance or have questions, feel free to reach out. We're here for your success! 😊

February 6, 2024

Monica is a significant help with setting up my data sources and widgets on our new Rebuy account. Hoping for impressive results and high growth in our relationship going forward. Thank you for all your help, Monica.

Floor Land
United Kingdom
3 months using the app
Rebuy replied February 9, 2024

We're so glad to hear Monica was able to assist you effectively! 🌟 Setting up for success is what we're here for, and we share your excitement for the promising results and growth ahead. A big thank you for your trust in us and Monica. Let's make great things happen together! 🚀

November 14, 2023

Rebuy's Smart Cart has been a major revenue-driver for our new website. The simple to use design tools and widget additions make it easy to add cross-sell and upsell opportunities. Max T has been a great support in getting Rebuy up and running, and in providing further strategies for growth!

b, halfmoon CA
Canada
7 months using the app
Rebuy replied November 17, 2023

We're thrilled to hear that Rebuy's Smart Cart has been so successful! Kudos to Max T for providing great support and strategies for growth! If you ever need more assistance or have questions, don't hesitate to reach out. We're here to support your continued success! 🛍️

January 25, 2024

After some early challenges on implementation with our own team, Max in the success team helped us hugely to increase our Rebuy stats 10+% through some simple setup tips.

James Bellis
www.balancecoffee.co.uk

Balance Coffee: Buy Healthy Coffee Roasted In The UK
United Kingdom
10 months using the app
Rebuy replied February 2, 2024

Thank you, James, for sharing your experience! We're glad to hear that despite the initial hiccups, Max was able to guide you through and help boost your Rebuy stats significantly. It's amazing what a few setup tips can do! We're here to support you in any way we can, so don't hesitate to reach out. Here's to even greater success ahead! 🚀

February 1, 2024

Colton was extremely helpful when it came to finding creative solutions to show our customers specific assortments. He was friendly, knowledgeable, and the response time was impressive. We have felt confident we made the right choice in an up-sell/cross-sell partner.

Commando®
United States
3 months using the app
Rebuy replied February 9, 2024

Hearing about your great experience with Colton truly makes our day! 🌞 His creativity and expertise are what we pride ourselves on. It's fantastic to know that our team's efforts have reinforced your confidence in choosing us as your up-sell/cross-sell partner. Thank you for your trust and support!

Edited July 19, 2024

Rebuy is fantastic!! Our account manager is first class. Katie Cooper is the Rebuy GOAT and is great at making suggestions to improve our business. We're so excited to be working with Rebuy.

Beautiful Brows & Lashes Professional
United States
5 months using the app
Rebuy replied March 29, 2024

Thank you so much for the fantastic feedback! 🎉 We're thrilled to hear about your smooth implementation experience and especially happy that Suki could make such a positive impact. Being called the "Rebuy Goat" is quite the compliment, and we'll be sure to pass your praises along. Your excitement is contagious, and we're just as excited to be working with you. Here's to a successful partnership with Rebuy! 🚀🌟

April 11, 2024

Support team is super helpful, really good app, and constantly innovating.

Brew Blue
Australia
Over 2 years using the app
Rebuy replied April 19, 2024

Thank you for your positive feedback! 😊 We're delighted to hear that you appreciate the support and innovations our app brings. We'll keep working hard to deliver great service and new features!

January 16, 2024

This app has been a game-changer for us! Our average order value skyrocketed by a remarkable 10%, all thanks to its seamless cross-selling and upselling features. The team behind it is incredibly helpful, always going above and beyond to deliver excellent customer service. Remarkably, they even crafted custom code snippets to perfectly align with our specific needs. Highly recommend!

You Know Who's
United Kingdom
2 months using the app
Rebuy replied January 19, 2024

Wow, what fantastic news to hear that our app has significantly boosted your average order value by 10%! 🚀 It's our pleasure to provide solutions to meet your unique needs. Your high recommendation and acknowledgement of our team's dedication to excellent customer service truly mean a lot to us. Here's to more success together! 🌟💻📈

November 28, 2023

Rebuy has been a one-stop solution for our on site personalisation. From the very beginning the support from the Rebuy team has been outstanding, and our Merchant Support Manager Max has consistently gone above and beyond to support our ideas and goals for what we want to achieve with the app.

Beforeyouspeak Coffee
Australia
9 months using the app
Rebuy replied December 1, 2023

Thanks a million for the shoutout! 🌟 Big kudos to Max for going above and beyond to support your ideas and goals – he's a rockstar! 🚀 We're here to keep making your vision a reality, so feel free to reach out anytime.

November 16, 2023

Rebuy consistently proves to be a huge revenue driver for us. Our CSM Monica has gone above and beyond in supporting our BFCM promotions. I can't credit her enough. I would recommend this app to any store looking for better product recommendations and upsell opportunities.

Dalstrong
United States
About 1 year using the app
Rebuy replied November 20, 2023

Thanks so much for the great review! Big kudos to Monica for rocking the support during BFCM promotions. Thanks a bunch for recommending us! If you ever need more help or have questions, just give us a shout. We're here to keep the success rolling! 🚀