Reviews (770)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business metrics such as conversions, average order value, and sales. Its AI-powered recommendations enhance customer engagement and increase cart sizes. Features include personalized recommendations, cross-selling, upselling, A/B testing, and customizable widgets. The user-friendly interface and smooth implementation are notable, with a support team praised for responsiveness and helpful strategic insights.

January 23, 2024

It is a fantastic app with excellent service, and we have seen an increase in the range of products being purchased. Every customer service agent I have dealt with from Rebuy has been proactive and quick, Lam who I have dealt with most recently has been incredibly helpful. The various upsells, post-purchase and recommendations all work well and encourage greater spending.

Rod Armour
Australia
5 months using the app
Rebuy replied January 26, 2024

🌟 Thank you for your amazing feedback! We're delighted to know that Lam and our team have made your experience with Rebuy so positive, and it's great to hear our upsells and recommendations are working well for you. Looking forward to continuing to exceed your expectations! 💫🛍️

February 1, 2024

Still new to the platform, but so far the launch team has been outstanding with helping us get setup and answering questions we have had. Big shout out to Rich for getting me pointed in the right direction and being available for assistance!

Infinity Cutting Tools
United States
2 months using the app
Rebuy replied February 9, 2024

It's great to hear that our launch team, especially Rich, has been making your onboarding experience smooth and helpful! We're here to support you every step of the way as you explore the platform. A big thank you for the shout out to Rich – we'll make sure your kind words reach him!

January 15, 2024

Easy to use app with great custom features. Moe & the support team are always quick and efficient with all kinds of requests. Highly recommend.

Shay & Blue UK
United Kingdom
Over 1 year using the app
Rebuy replied January 19, 2024

Thank you for your wonderful feedback! 🌟 We're so glad you find our app user-friendly and our custom features beneficial. It's great to hear that Moe and our support team have been quick and efficient in assisting you. Your high recommendation is greatly appreciated, and we'll continue to strive for excellence in our service! 🛠️💼👍

April 16, 2024

Max has been very helpful with our needs to edit our Rebuy app!!!

The Qi
United States
Over 1 year using the app
Rebuy replied April 19, 2024

That's wonderful to hear! 🌟 We're glad Max was able to assist you effectively with your Rebuy app modifications. Thanks for sharing your positive experience, and remember, we're here to help whenever you need us!

April 24, 2024

Brilliant technology that has integrated pretty seamlessly into our Shopify store and should make a tangible difference to CVR and AOV. Particular shout out to Kalum for going above and beyond post-integration and Aiman for his help during the integration process.

You're Looking Well
United Kingdom
About 2 months using the app
Rebuy replied April 26, 2024

Thank you for your fantastic review! 🚀 We're thrilled to hear about your seamless integration experience and the positive impact on your CVR and AOV. A big shoutout to Kalum and Aiman for their exceptional support. We're committed to continuing this level of service and support as you grow with Rebuy!

March 12, 2024

Very smart app that open a lot of possibilities without web dev. Good upsell cross-sell features.

Thank you Max Trummer for your support.

The Jojoba Company Australia
Australia
About 1 year using the app
Rebuy replied March 14, 2024

It's wonderful to hear you're finding our app not just useful but transformative! 🎉 A huge thank you for recognizing Max's support. We're lucky to have him on our team and even luckier to have customers like you. Your success is our priority, and we look forward to continuing to support your journey! 🚀

July 10, 2024

Rebuy is an excellent solution for retailers aiming to provide a professional and branded mini cart. It offers a range of features, including GWPs, samples, upsells, cross-sells, and more. The support team, especially Max and the technical staff, have been prompt and knowledgeable whenever issues or opportunities arise. Although we are still in the early stages of using Rebuy, we are already experiencing significant benefits from this partnership!

Bondi Sands Staging - EU
Australia
2 days using the app
Rebuy replied July 12, 2024

Thank you for your fantastic feedback! 😊 We're thrilled to hear that Rebuy is already making a positive impact for you, and it's great to know that Max and our technical team have been helpful. We're excited to continue supporting you as you explore all the features Rebuy has to offer!

April 14, 2024

Suki was really helpful and available whenever we had an enquiry. The Launch package was super helpful and allowed us to manage the launch without internal dev work. Recommend!

Makedo
Australia
3 months using the app
Rebuy replied April 19, 2024

Thank you for the fantastic review! 🌟 We're so pleased to hear that Suki was able to assist you effectively and that our Launch package made your rollout smooth and straightforward. Your recommendation means a lot to us, and we look forward to continuing to support your success!

June 13, 2024

Dante Maxwell has been super helpful with managing our account. He has showcased each area of Rebuy that we can utilise and test to increase our AOV and has demonstrated work around's for any issues we are facing. Very pleased with his assistance and guidance.

VOGUE Collection
United Kingdom
About 1 month using the app
Rebuy replied June 14, 2024

Thank you for sharing your experience! We're delighted to hear that Dante's assistance and guidance have been so valuable in managing your account and increasing your AOV. We'll make sure to pass along your kind words to him. 😊

February 6, 2024

Monica is a significant help with setting up my data sources and widgets on our new Rebuy account. Hoping for impressive results and high growth in our relationship going forward. Thank you for all your help, Monica.

Floor Land
United Kingdom
3 months using the app
Rebuy replied February 9, 2024

We're so glad to hear Monica was able to assist you effectively! 🌟 Setting up for success is what we're here for, and we share your excitement for the promising results and growth ahead. A big thank you for your trust in us and Monica. Let's make great things happen together! 🚀