Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order value and conversion rates through features like upselling, cross-selling, and smart cart. They praise its user-friendly interface, seamless Shopify integration, and capacity to handle high traffic volumes. Many have seen sales improvements and enhanced customer experience. The support team is noted for their quick response and assistance. Merchants also value the detailed analytics, custom coding capabilities, and smooth post-purchase experience it offers. Some find the pricing fair for the value it delivers.

November 1, 2023

Rebuy was easy to setup with the help of their amazing team! So far it's working great for our store.

Modus Brand
United States
27 days using the app
Rebuy replied November 3, 2023

That's awesome to hear! We're delighted that setting up Rebuy was a breeze with the help of our team. If you have any more feedback or need assistance in the future, feel free to reach out. We're here to make sure it continues to work great for your store!

September 28, 2023

I wanted to share my experience with the exceptional technical support provided by Rebuy Engine for our Store. We recently implemented this app to replace our shopping cart, and the results have been remarkable.

Cody, in particular, deserves special recognition for his unwavering dedication and friendly approach. Whenever we encountered challenges during the integration of the app, Cody was there to guide us through with patience and expertise. His persistence in resolving any issues we faced was truly impressive.

Despite having the app in use for only a short time, we've already seen significant improvements in our store's functionality and customer experience. The Rebuy Engine app has not only met but exceeded our expectations.

One of the most notable benefits is that this app does not slow down our shop, as many others tend to do. Our page load times have remained consistent, ensuring a seamless shopping experience for our customers.

Cody and the entire Rebuy Engine team have been instrumental in ensuring our smooth transition to this powerful app. Their responsive and knowledgeable support has been invaluable, and we couldn't be happier with the results.

Thank you, Cody, and the entire Rebuy Engine team, for your outstanding support and for delivering an app that has already made a positive impact on our business. We look forward to continued success with your product.

Greetings from Hamburg, Germany

Paw Club
Germany
About 1 month using the app
Rebuy replied October 2, 2023

We are truly touched by your kind words about Rebuy and Cody's exceptional support. Ensuring a seamless transition for your store was our top priority, and we're thrilled to hear about the improvements you've experienced since implementing our app. Thank you for choosing Rebuy Engine – here's to continued success and seamless shopping experiences for your customers! 🌟🛍️

August 31, 2023

I'd like to share my fantastic experience with the REBUY app and Rich M. Working with Rich and his team has been an absolute delight. What truly impressed me was their remarkable efficiency – they swiftly set up everything well before our major sale.

Moreover, they displayed their commitment when a code issue arose. Within an astonishingly short span of 20 minutes, they had it fixed to guarantee our customers received the desired promotions seamlessly.

NutraBio
United States
11 months using the app
Rebuy replied September 1, 2023

Wow, it's wonderful to hear about your fantastic experience! This type of feedback is what we strive for and we are so happy to be there to support you. Please give us a shout if you ever need anything! We are here for you. 🤩

October 27, 2023

Very powerfull app and great support ! helping on any issue or request

Filippo Loreti
Hong Kong SAR
Almost 2 years using the app
Rebuy replied October 30, 2023

Thanks a lot for your kind words! We're thrilled to hear you find our app powerful and our support great. If you ever run into more issues or have requests, just let us know. We're here to help! 😊🚀👍

July 6, 2023

Rebuy offers a wide range of features. It has become an integral part of our customer journey and we will continue to build on Rebuy's features. Rich is always available and open to discuss new ideas and helps us improve our use of the wide range of features. Many thanks to Rebuy for the great work you do. We highly recommend it.

feey AG
Switzerland
10 months using the app
Rebuy replied July 6, 2023

Hey, thank you so much for your awesome review! We're thrilled to hear that Rebuy has made such a positive impact on your customer journey. We're grateful for your kind words about Rich and his support in exploring new ideas and improving feature utilization. Your recommendation means the world to us, and we'll keep working hard to provide you with the best experience possible. Thanks again!

September 7, 2023

The app has very good features like Shop the Look or Upselling. The customer support is excellent, very fast and helpful. However, one disadvantage is that you have to create a separate account for each sub-store.

namuk North America
United States
8 months using the app
Rebuy replied September 11, 2023

Wow, thank you for your wonderful feedback! We're absolutely pumped that you're enjoying our features, and we take great pride in our lightning-fast and helpful customer support team. We totally get how creating separate accounts for sub-stores can be a bit of a hassle, and we're actively working on making our platform even more user-friendly based on valuable input like yours. Rest assured, we're dedicated to enhancing customer experience, so keep an eye out for some exciting updates in the pipeline! 😊🛍️

December 7, 2023

Great customer service team. Very responsive and effective.

Electric Cloud - Naturally Lifted With CBD & Adaptogens™
United States
2 days using the app
Rebuy replied December 18, 2023

Thanks a bunch for the kind words! 🌟 We're thrilled to hear that you've had a great experience with our customer service team. Being responsive and effective is what we aim for, and it's awesome to know we hit the mark for you. If you ever need assistance or have more feedback, we're always here for you! 👍😊

October 3, 2023

The best SmartCart you will ever see. And the best? It isn't just a SmartCart, there are so many great other features such as widgets, post-purchase, switch to subscription, etc. And the support team is awesome with an answer to all your questions! Really happy to find out about this app.

La Crème Libre
France
26 days using the app
Rebuy replied October 6, 2023

Thanks a bunch for your amazing feedback! We're super excited that you're enjoying our SmartCart and all all of the Rebuy features. If you've got any questions, our support team is here to help! Feel free to reach out anytime. We're here to make sure your experience rocks! 😊🛒✨

June 1, 2023

Rebuy has been amazing so far. I've been dealing with team members Nathen and Reza and these guys are first class. Great communicators, very patient, sincere and genuine. Such a pleasure working with them. I've tried other similar products and never received this level of service. Thanks guys, keep up the great work.

Marten G

Hand and Paw Project™
Canada
8 months using the app
Rebuy replied June 1, 2023

Thank you so much for taking the time to share your experience with Rebuy! We believe that delivering outstanding customer service is crucial, and we're delighted that our efforts have made a positive impact on your experience.

If you ever have any questions, concerns, or need further assistance, please don't hesitate to reach out!

September 22, 2023

Good functionality straight out of the box and great personalised additions available through their in house dev team - Aaron worked with us closely to implement a bundles page and product page bundles to fit our theme, super helpful!

Progress Jiu Jitsu UK
United Kingdom
3 months using the app
Rebuy replied September 25, 2023

We greatly appreciate your positive feedback! 😊 It brings us great joy to know that you're loving our product's functionality and the personalized enhancements Aaron and our team delivered to elevate your experience. We're always here to assist you, so feel free to reach out anytime you need assistance! 🌟