Reviews (784)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling, cross-selling, and personalization. They praise its AI-powered recommendations, customizable widgets, and smart cart features, all within a user-friendly interface that integrates smoothly with Shopify. Exceptional customer support is also frequently highlighted, with a team that provides responsive, knowledgeable assistance and strategic advice.

July 4, 2024

The Rebuy team has been incredibly helpful, and the app is fantastic. Our sales have significantly improved. A special thanks to Monica from the Rebuy team for her detailed attention and support.

Lambwolf Collective
United States
3 months using the app
Rebuy replied July 8, 2024

Thank you for your wonderful feedback! 🌟 We're thrilled to hear that our app has boosted your sales and that Monica's support made a positive impact. We'll keep striving to provide top-notch service and support. 😊

March 5, 2024

Hi, ok let's write a review so maybe someone from support will answer me. I would like to have my money back for the charge made from January 16th to February 15th 2024 when the application wasn't even installed. Enough explanations on how the price is calculated.

Bijondo
Italy
9 months using the app
Rebuy replied March 6, 2024

We appreciate you getting in touch, and apologize for any inconvenience you've faced. It seems our team successfully processed a full refund for you yesterday following your conversation with them. We will send you another confirmation of the refund that we sent you.

March 28, 2024

Rebuy is a valuable tool for boosting sales with a dedicated Success Manager available for communication and sales support.

Troll Co.
Canada
Almost 2 years using the app
Rebuy replied April 5, 2024

Thank you so much for your kind words! We're thrilled to hear that Rebuy is making a significant impact on your sales and that our Success Manager has been able to provide you with the support you need. We promise to keep up the good work and help your business continue to thrive! 🌟

February 28, 2024

Has generated a great ROI for us, particularly helping to lift AOV and convert buyers to subscribers. Implementation and customer support was great too, very responsive and easy to deal with. Highly recommend.

Chief Nutrition
Australia
7 months using the app
Rebuy replied March 1, 2024

We are thrilled to hear about your ROI and success with Rebuy! 🎉 Glad our support and ease of use stood out. Thanks for the recommendation! Here's to more success together. 🌟

March 13, 2024

Absolutely love this app! Great customer service from Lam. Always standby and helpful!!

The Littl
Australia
7 months using the app
Rebuy replied March 22, 2024

Thrilled to hear you're loving the app and that Lam delivered top-notch service! 🌟 Our team is always here to support you. Thanks for sharing your positive experience, and we can't wait to continue impressing you.

April 11, 2024

Support team is super helpful, really good app, and constantly innovating.

Brew Blue
Australia
Over 2 years using the app
Rebuy replied April 19, 2024

Thank you for your positive feedback! 😊 We're delighted to hear that you appreciate the support and innovations our app brings. We'll keep working hard to deliver great service and new features!

June 10, 2024

amazing app for conversion rate optimization and the team is incredibly helpful!!

alice mushrooms
United States
Over 1 year using the app
Rebuy replied June 14, 2024

Thank you for your fantastic feedback! We're thrilled that our app is boosting your conversion rates and that you find our team helpful. We're here to support your success every step of the way! 🚀

March 27, 2024

We're technically still in trial but the results speak for themselves. We might submit a followup review after some more time. So far, we're all pleased with the performance, the service and all the support.

Pet Honesty
United States
27 days using the app
Rebuy replied March 29, 2024

Thank you for taking the time to share your initial thoughts during the trial period! It's wonderful to hear that you're already seeing promising results with our service and support. Your satisfaction is our top priority, and we're eager to continue proving our value to you. We look forward to your follow-up review and to serving you even more successfully in the time to come. Here's to a fruitful partnership ahead! 🌱🚀

July 10, 2024

Rebuy is an excellent solution for retailers aiming to provide a professional and branded mini cart. It offers a range of features, including GWPs, samples, upsells, cross-sells, and more. The support team, especially Max and the technical staff, have been prompt and knowledgeable whenever issues or opportunities arise. Although we are still in the early stages of using Rebuy, we are already experiencing significant benefits from this partnership!

Bondi Sands Staging - EU
Australia
2 days using the app
Rebuy replied July 12, 2024

Thank you for your fantastic feedback! 😊 We're thrilled to hear that Rebuy is already making a positive impact for you, and it's great to know that Max and our technical team have been helpful. We're excited to continue supporting you as you explore all the features Rebuy has to offer!

March 12, 2024

Rich M. was an incredible help to us getting our Rebuy widgets optimized. Super helpful & highly recommended

Neon Cowboys
United States
5 months using the app
Rebuy replied March 14, 2024

We're delighted to hear about your positive experience with Rich M.! 🌟 His dedication to optimizing Rebuy widgets and ensuring your satisfaction is what makes us proud. Thank you for taking the time to recommend our services. We'll be sure to pass along your kudos to Rich. Looking forward to assisting you further and achieving even greater success together! 🛠💫