Reviews (738)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting average order value and sales through effective upselling, cross-selling, and smart cart features. They praise the exceptional customer support, noting the responsive and knowledgeable team. The app's robust customization options allow for tailored shopping experiences and easy integration with other platforms. The intuitive user interface aids in implementing sales strategies efficiently. Additionally, valuable analytics help track performance and inform decision-making, with continuous updates enhancing the app's functionality. Merchants report a positive return on investment, with increased sales and customer engagement.
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Excellent functionality, relatively easy to configure (some dev work may be required) and top notch support. Reza our Enterprise Merchant Success Manager and Jeff, their engineer, have been proactive on helping us achieve results and ultimately increase our revenue. Highly recommend.
Great to hear you're enjoying Rebuy's excellent functionality! We appreciate your recommendation. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to help! 🌟
Great app and support from Max - which I definitely needed. Plenty to learn but great support. Highly recommended.
Thank you for the fantastic review! 🌟 We're so glad to hear that you're enjoying the app and that Max has been there to support you every step of the way. Cheers to your continued success with Rebuy, and thank you for recommending us! 🚀✨
Rebuy is an excellent tool for upsells and promo. Diana is amazing to work with, and we have loved the results of increased revenue, smoother gift with purchase campaigns, and higher AOV.
Thank you so much for your glowing review! 🌟 We're thrilled to hear that Rebuy has boosted your revenue and smoothed out your campaigns. Diana will be overjoyed to hear about your positive experience. We're committed to keeping up the great work and helping your AOV soar! 💼💫
Rebuy has been a great tool for us and Max has been incredible! Always super responsive and eager to help.
We're thrilled to hear that Rebuy has been a valuable tool for your team! 🌟 It's great to know Max has been providing the stellar support we pride ourselves on. His dedication to your success is truly what we're all about. Thanks for the shoutout, and we look forward to continuing to support your journey with Rebuy! 🚀🙌
Their team is very supportive, especially Max. Lots of functionality to help grow our business.
Thank you so much for your kind words! We're thrilled to hear that Max and our team could support you effectively. 🌟 We're all about helping your business flourish and look forward to continuing this journey with you!
Or onboarder Suki was an absolute pleasure to work with. The overall experience working with Rebuy has been great. Would recommend it to everyone.
Thank you for sharing your wonderful experience with your onboarder Suki and Rebuy! 🌟 We're thrilled to hear that you found our services exceptional and appreciate your recommendation. Looking forward to continuing to exceed your expectations! 🚀💙
Great app, Max is my manager and has helped me greatly setting up different features. Greatly appreciate his work.
Thanks for the positive feedback! It's wonderful to hear that you find Rebuy a great app and that Max has been instrumental in your success. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to support you! 😊🛠️
What a scammers. Tried them twice (talking about giving a second chance). Support is close to non-existing. Trying to reach, but talking to a bot, not connecting to human. Simple question: what is the billing of 300+ euros for? Impossible to get an answer. Never worked properly in the cart, had to disable. Also used for AI recommendations (shady in my opinion - is there really any AI learning, or just a fancy word used?) and "recently viewed items"). To pay 300+ euros a month for it - fancy, at least.
Update - We have attempted to reach you multiple times to discuss without response. If you would like to touch base then please don't hesitate to reach out. Thank you!
Our apologies for the troubles you've encountered. It's clear how upsetting this situation must be. Rest assured, we're taking your feedback to heart and are dedicated to enhancing your experience. We'll dive into the matter and reach out to discuss further. We want to be sure to make things right!
Worked with Suki to onboard us and she was great! Still new to the platform but so far AOV is up. Hoping it continues!
That's wonderful to hear! 🚀 We're delighted Suki provided you with a great onboarding experience. It's fantastic that you're already seeing an increase in AOV. We're here to support your journey and hope for your continued success with Rebuy!
Hi, ok let's write a review so maybe someone from support will answer me. I would like to have my money back for the charge made from January 16th to February 15th 2024 when the application wasn't even installed. Enough explanations on how the price is calculated.
We appreciate you getting in touch, and apologize for any inconvenience you've faced. It seems our team successfully processed a full refund for you yesterday following your conversation with them. We will send you another confirmation of the refund that we sent you.