Reviews (732)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting average order value and sales through effective upselling and cross-selling features like smart carts and personalized recommendations. They appreciate the user-friendly interface, easy setup, and robust customization options that integrate well with other platforms. The customer support is frequently praised for being responsive and knowledgeable, offering quick issue resolution, strategic advice, and custom solutions. Dedicated account managers provide additional value with feature optimizations and strategic planning. Comprehensive documentation and video tutorials are also available, helping to enhance customer shopping experiences and increase conversion rates.
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Rebuy has been a one-stop solution for our on site personalisation. From the very beginning the support from the Rebuy team has been outstanding, and our Merchant Support Manager Max has consistently gone above and beyond to support our ideas and goals for what we want to achieve with the app.
Thanks a million for the shoutout! 🌟 Big kudos to Max for going above and beyond to support your ideas and goals – he's a rockstar! 🚀 We're here to keep making your vision a reality, so feel free to reach out anytime.
Great app and support from Max - which I definitely needed. Plenty to learn but great support. Highly recommended.
Thank you for the fantastic review! 🌟 We're so glad to hear that you're enjoying the app and that Max has been there to support you every step of the way. Cheers to your continued success with Rebuy, and thank you for recommending us! 🚀✨
Rebuy consistently proves to be a huge revenue driver for us. Our CSM Monica has gone above and beyond in supporting our BFCM promotions. I can't credit her enough. I would recommend this app to any store looking for better product recommendations and upsell opportunities.
Thanks so much for the great review! Big kudos to Monica for rocking the support during BFCM promotions. Thanks a bunch for recommending us! If you ever need more help or have questions, just give us a shout. We're here to keep the success rolling! 🚀
We're technically still in trial but the results speak for themselves. We might submit a followup review after some more time. So far, we're all pleased with the performance, the service and all the support.
Thank you for taking the time to share your initial thoughts during the trial period! It's wonderful to hear that you're already seeing promising results with our service and support. Your satisfaction is our top priority, and we're eager to continue proving our value to you. We look forward to your follow-up review and to serving you even more successfully in the time to come. Here's to a fruitful partnership ahead! 🌱🚀
Excellent functionality, relatively easy to configure (some dev work may be required) and top notch support. Reza our Enterprise Merchant Success Manager and Jeff, their engineer, have been proactive on helping us achieve results and ultimately increase our revenue. Highly recommend.
Great to hear you're enjoying Rebuy's excellent functionality! We appreciate your recommendation. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to help! 🌟
Rebuy is an excellent tool for upsells and promo. Diana is amazing to work with, and we have loved the results of increased revenue, smoother gift with purchase campaigns, and higher AOV.
Thank you so much for your glowing review! 🌟 We're thrilled to hear that Rebuy has boosted your revenue and smoothed out your campaigns. Diana will be overjoyed to hear about your positive experience. We're committed to keeping up the great work and helping your AOV soar! 💼💫
Rebuy has been a great tool for us and Max has been incredible! Always super responsive and eager to help.
We're thrilled to hear that Rebuy has been a valuable tool for your team! 🌟 It's great to know Max has been providing the stellar support we pride ourselves on. His dedication to your success is truly what we're all about. Thanks for the shoutout, and we look forward to continuing to support your journey with Rebuy! 🚀🙌
Rebuy is incredibly easy to use, intuitive in it's setup, and most importantly... it sells product! Rich Matukaitis has been invaluable in getting us going on the platform, and walking us through all that Rebuy has to offer.
It's fantastic to hear that Rebuy has been easy to use and effective in selling products for you! We're thrilled that Rich Matukaitis has been invaluable in helping you navigate the platform and its offerings. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to support your continued success! 😊
Their team is very supportive, especially Max. Lots of functionality to help grow our business.
Thank you so much for your kind words! We're thrilled to hear that Max and our team could support you effectively. 🌟 We're all about helping your business flourish and look forward to continuing this journey with you!
Hi, ok let's write a review so maybe someone from support will answer me. I would like to have my money back for the charge made from January 16th to February 15th 2024 when the application wasn't even installed. Enough explanations on how the price is calculated.
We appreciate you getting in touch, and apologize for any inconvenience you've faced. It seems our team successfully processed a full refund for you yesterday following your conversation with them. We will send you another confirmation of the refund that we sent you.