Reviews (770)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting business metrics such as conversions, average order value, and sales. Its AI-powered recommendations enhance customer engagement and increase cart sizes. Features include personalized recommendations, cross-selling, upselling, A/B testing, and customizable widgets. The user-friendly interface and smooth implementation are notable, with a support team praised for responsiveness and helpful strategic insights.
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amazing app for conversion rate optimization and the team is incredibly helpful!!
Thank you for your fantastic feedback! We're thrilled that our app is boosting your conversion rates and that you find our team helpful. We're here to support your success every step of the way! 🚀
Their team is very supportive, especially Max. Lots of functionality to help grow our business.
Thank you so much for your kind words! We're thrilled to hear that Max and our team could support you effectively. 🌟 We're all about helping your business flourish and look forward to continuing this journey with you!
Worked with Suki to onboard us and she was great! Still new to the platform but so far AOV is up. Hoping it continues!
That's wonderful to hear! 🚀 We're delighted Suki provided you with a great onboarding experience. It's fantastic that you're already seeing an increase in AOV. We're here to support your journey and hope for your continued success with Rebuy!
Rebuy is fantastic!! Our account manager is first class. Katie Cooper is the Rebuy GOAT and is great at making suggestions to improve our business. We're so excited to be working with Rebuy.
Thank you so much for the fantastic feedback! 🎉 We're thrilled to hear about your smooth implementation experience and especially happy that Suki could make such a positive impact. Being called the "Rebuy Goat" is quite the compliment, and we'll be sure to pass your praises along. Your excitement is contagious, and we're just as excited to be working with you. Here's to a successful partnership with Rebuy! 🚀🌟
Absolutely love this app. The support is beyond amazing helping you set up everything. Would definitely recommend!
Thank you so much for your glowing review! 😊 We're thrilled to hear that you love our app and that our support team could help set everything up to your satisfaction. Your recommendation is greatly appreciated, and we're committed to continuing to provide beyond amazing support. Here's to your continued success! 🚀🛍️👌
Great support here in Rebuy. A lot of their staff helped me on our journey, but Moe helped us a lot. Thank you Moe and thank you Rebuy!
We're thrilled to hear about your positive experience with us! A huge shoutout to Moe for being a star in supporting your journey 🌟. Your thanks mean the world to us and the entire team here at Rebuy. We're here for you anytime you need us!
Rebuy is a valuable tool for boosting sales with a dedicated Success Manager available for communication and sales support.
Thank you so much for your kind words! We're thrilled to hear that Rebuy is making a significant impact on your sales and that our Success Manager has been able to provide you with the support you need. We promise to keep up the good work and help your business continue to thrive! 🌟
Hi, ok let's write a review so maybe someone from support will answer me. I would like to have my money back for the charge made from January 16th to February 15th 2024 when the application wasn't even installed. Enough explanations on how the price is calculated.
We appreciate you getting in touch, and apologize for any inconvenience you've faced. It seems our team successfully processed a full refund for you yesterday following your conversation with them. We will send you another confirmation of the refund that we sent you.
Very helpful team and an excellent app for use on e-commerce stores!
Thank you for your positive feedback! 🌟 We're delighted to hear that you find our team helpful and our app excellent for e-commerce. Your satisfaction is our top priority, and we're committed to continuing to provide great service and support. Happy selling! 💼🛍️👍
What a scammers. Tried them twice (talking about giving a second chance). Support is close to non-existing. Trying to reach, but talking to a bot, not connecting to human. Simple question: what is the billing of 300+ euros for? Impossible to get an answer. Never worked properly in the cart, had to disable. Also used for AI recommendations (shady in my opinion - is there really any AI learning, or just a fancy word used?) and "recently viewed items"). To pay 300+ euros a month for it - fancy, at least.
Update - We have attempted to reach you multiple times to discuss without response. If you would like to touch base then please don't hesitate to reach out. Thank you!
Our apologies for the troubles you've encountered. It's clear how upsetting this situation must be. Rest assured, we're taking your feedback to heart and are dedicated to enhancing your experience. We'll dive into the matter and reach out to discuss further. We want to be sure to make things right!