Reviews (763)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through personalized recommendations and upsells. Features include AI-powered suggestions, smart carts, and customizable upsell widgets, with support for A/B testing and dynamic merchandising. Reviewers praise the responsive support team for their assistance in setup and optimization, noting significant enhancements in sales and customer shopping experiences.

Edited July 19, 2024

Rebuy is fantastic!! Our account manager is first class. Katie Cooper is the Rebuy GOAT and is great at making suggestions to improve our business. We're so excited to be working with Rebuy.

Beautiful Brows & Lashes Professional
United States
5 months using the app
Rebuy replied March 29, 2024

Thank you so much for the fantastic feedback! 🎉 We're thrilled to hear about your smooth implementation experience and especially happy that Suki could make such a positive impact. Being called the "Rebuy Goat" is quite the compliment, and we'll be sure to pass your praises along. Your excitement is contagious, and we're just as excited to be working with you. Here's to a successful partnership with Rebuy! 🚀🌟

February 20, 2024

Worked with Suki to onboard us and she was great! Still new to the platform but so far AOV is up. Hoping it continues!

ROLL Recovery
United States
2 months using the app
Rebuy replied February 23, 2024

That's wonderful to hear! 🚀 We're delighted Suki provided you with a great onboarding experience. It's fantastic that you're already seeing an increase in AOV. We're here to support your journey and hope for your continued success with Rebuy!

March 21, 2024

Great support here in Rebuy. A lot of their staff helped me on our journey, but Moe helped us a lot. Thank you Moe and thank you Rebuy!

NightFood
United States
2 months using the app
Rebuy replied March 29, 2024

We're thrilled to hear about your positive experience with us! A huge shoutout to Moe for being a star in supporting your journey 🌟. Your thanks mean the world to us and the entire team here at Rebuy. We're here for you anytime you need us!

January 12, 2024

The Rebuy team from the developers, success managers, and technical support are great to work with and have improved our website user experience, conversions, and revenue tremendously. They're quick and responsive and I highly recommend them.

Global Healing
United States
4 months using the app
Rebuy replied January 19, 2024

We're absolutely delighted to hear about your positive experience with our team! 🚀 It's fantastic to know that our efforts in improving your website's user experience and boosting conversions are paying off. Your recommendation means the world to us. Rest assured, we'll continue to be quick and responsive to support your success! 🌐💼💙

April 26, 2024

Have absolutely LOVED working with the rebuy team so far - Suki was amazing helping me customize my cart and the UX of the app is wonderful!

Cuffed by Nano LLC
United States
22 days using the app
Rebuy replied May 3, 2024

Thank you so much for your kind words! We're thrilled to hear you enjoyed your experience with Suki and our app's user experience. We look forward to bringing you more delightful experiences in the future! 😊✨

January 17, 2024

Absolutely love this app. The support is beyond amazing helping you set up everything. Would definitely recommend!

Pulse of Potential
Finland
4 months using the app
Rebuy replied January 19, 2024

Thank you so much for your glowing review! 😊 We're thrilled to hear that you love our app and that our support team could help set everything up to your satisfaction. Your recommendation is greatly appreciated, and we're committed to continuing to provide beyond amazing support. Here's to your continued success! 🚀🛍️👌

March 28, 2024

Rebuy is a valuable tool for boosting sales with a dedicated Success Manager available for communication and sales support.

Troll Co.
Canada
Almost 2 years using the app
Rebuy replied April 5, 2024

Thank you so much for your kind words! We're thrilled to hear that Rebuy is making a significant impact on your sales and that our Success Manager has been able to provide you with the support you need. We promise to keep up the good work and help your business continue to thrive! 🌟

January 6, 2024

I had a consultation with Rich. I thought it was going to be a fairly normal integration call talking me through the features of Rebuy. What I got was a thorough, insightful consultation on my entire web sales strategy that was incredibly useful.

Now that we've continued integration with Rebuy, we appreciate how advanced and effective their tech is. But the team and service truly set them apart. They really care about your online business and want you to succeed.

Black Flag Provisions™
United States
6 days using the app
Rebuy replied January 12, 2024

We're delighted to hear about your positive experience with Rich and the impactful consultation you received! 🚀 It's fantastic to know that our integration has proven beneficial and that our team's dedication to your online business success shines through. Your recognition of both our technology and service is truly appreciated. We're here to support your journey every step of the way! 💼🌐💙

March 5, 2024

Hi, ok let's write a review so maybe someone from support will answer me. I would like to have my money back for the charge made from January 16th to February 15th 2024 when the application wasn't even installed. Enough explanations on how the price is calculated.

Bijondo
Italy
9 months using the app
Rebuy replied March 6, 2024

We appreciate you getting in touch, and apologize for any inconvenience you've faced. It seems our team successfully processed a full refund for you yesterday following your conversation with them. We will send you another confirmation of the refund that we sent you.

January 7, 2024

I seriously cannot say enough good things about Rebuy. Their platform is super intuitive and easy to use, and if you do get stumped on anything their customer support is insanely helpful and I guarantee they can come up with a solution to any problem you have

PawsitiveVitals
United States
3 days using the app
Rebuy replied January 12, 2024

Thank you so much for your glowing review! 🌟 We're thrilled to hear that you find our platform intuitive and easy to use. It's wonderful to know our customer support team has been able to assist you effectively with any challenges. Your confidence in our ability to find solutions is greatly appreciated, and we're committed to continuing to provide top-notch service! 💪