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Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI recommendations and features like Smart Cart, dynamic bundles, and gift with purchase, which have significantly increased Average Order Value (AOV) and sales. The seamless integration with Shopify and quick, helpful support are also appreciated. Merchants find the reporting tools useful for tracking performance and optimizing strategies. The app is praised for not slowing down the shop, offering extensive customization, and providing a high level of personalization. Many have reported immediate sales increase, with some noting a 50% increase in AOV within days of installation. The app is also recognized for its user-friendly interface, excellent functionality, and quick resolution of issues.

March 30, 2023

This app, specifically Janet Gomez (Merchant Success Manager) and Gina Palomar
(Account Executive), helped me solve a promo issue I had been working on for a long time. They were super helpful throughout the whole process, making it easy. I am excited to see how else this app can help!

Rooster Teeth Store
United States
16 days using the app
Rebuy replied March 30, 2023

Thanks so much for sharing your experience with our team and the app. We will certainly pass on the positive feedback to Janet and Gina. They truly are amazing!

If you ever need help with anything in the future, give us a shout. We are here to help!

February 7, 2023

Kind of hard to use at first... But the support people are super helpful! Finally got everything working!

United States
18 days using the app
Rebuy replied February 7, 2023

Thank you so much for taking the time to leave us this rview! We are happy to hear that you are enjoying the app and the customer service :-)

April 14, 2023

Onboarding experience has been great. Dante is an absolute legend. He's been extremely attentive and has extensive knowledge in the tool. He's gone above and beyond getting this up and running for our customers. We're confident in the experience Rebuy is delivering to our customers.

Backyard Butchers
United States
About 2 months using the app
Rebuy replied April 17, 2023

We are so glad to hear that the onboarding experience has been great for you and that Dante was able to provide exceptional support. It's always wonderful to hear that our team members are going above and beyond to ensure that our customers have a positive experience. Thank you for taking the time to share your feedback with us, we truly appreciate it!

February 1, 2023

Very good product, and the Rebuy team is super attentive and helpful. Wish we would have used the app sooner and can't recommend enough!

United States
4 months using the app
Rebuy replied February 2, 2023

Super thankful for your review! Please keep in touch and let us know if there is ever anything we can do for you 😊

December 15, 2022

I'm committed. All in. I want to become a ReBuy Power (User) Ranger.
After two days of figuring out the tool myself (it's pretty intuitive, and they've got great resources), I hopped on a call with Suki, and for 30 minutes, we plowed through the remaining features, setting up revenue drivers and testing out the tech with ease. MORPHIN TIME! We're set up and rolling.

I've loved every interaction with their team and am waiting for that power ranger status here soon. Thanks Rebuy!

United States
8 days using the app
Rebuy replied December 15, 2022

Thank you so much!! 🙏 We are looking forward to doing everything we can to help support and grow your business. Cheers and thank you again for taking the time to share your experience with others. Keep in touch.

P.S. Go Go Power Rangers!!

Edited March 15, 2023

The customer support is top notch -- they really went above and beyond to help us get our smart cart looking how we wanted. And we're already seeing some great results with it!

United States
15 days using the app
Rebuy replied March 16, 2023

That's great to hear! We're so glad that our customer support was able to help you out and that you're already seeing positive results. We take pride in our customer support and are always striving to provide the best service possible. We look forward to hearing more success stories like yours!

February 13, 2023

Launch team is awesome and the support is great. Been a big help to our brand and we're looking to do even more with ReBuy in the future

Little Giraffe
United States
27 days using the app
Rebuy replied February 13, 2023

Thank you so much for your positive review! We are delighted to hear that our Launch team and Support teams have been a big help to your brand and we look forward to continuing to work with you!

April 15, 2023

Great app. Aiman was super helpful in optimizing
our upsells too. Truly tailored, personal service which was incredibly efficient.

United States
6 months using the app
Rebuy replied April 17, 2023

Thank you for taking the time to leave this review! We're delighted to hear that you are enjoying the app, and that Aiman was able to provide you with exceptional service. It's always our goal to provide personalized and efficient service to our customers, and we're thrilled to know that we were able to deliver that for you. Thank you again for your feedback, and please don't hesitate to reach out to us if you need any further assistance!

January 31, 2023

One of the most helpful customer success team of an app we've ever used. Also huge revenue generator for us!

United States
4 months using the app
Rebuy replied January 31, 2023

Thanks so much for the great review! We are pumped you are having a great experience with the app and the team. Don't hesitate to reach out if you have any questions!

January 10, 2023

This app is a game changer for my supplement brand! Before Rebuy I had to manage 3+ apps just to accomplish everything I wanted to do, and none of theme delivered the results expected or were as easy to use as Rebuy.

Support is A+ too. Tom and his entire team were able to help me with a theme issue quickly and efficiently.

As a small business owner who builds and does everything himself, I couldn't ask for a better app.

SteelFit USA
United States
7 days using the app
Rebuy replied January 11, 2023

Thank you for the review! Customer service is #1 for us and we try our hardest to achieve our customer's goals. Please let us know if there is ever anything else we can help with 😀