Reviews (738)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upselling, cross-selling, and smart cart features. They praise the exceptional customer support, noting the responsive and knowledgeable team. The app's robust customization options allow for tailored shopping experiences and easy integration with other platforms. The intuitive user interface aids in implementing sales strategies efficiently. Additionally, valuable analytics help track performance and inform decision-making, with continuous updates enhancing the app's functionality. Merchants report a positive return on investment, with increased sales and customer engagement.

November 27, 2023

The app works great, but we had a few bugs with getting a Gift With Purchase offer live for Black Friday. The customer service team was amazing- fixing it almost immediately ON THANKSGIVING EVENING! We appreciate the great customer service!

Fontana Candle Co
United States
20 days using the app
Rebuy replied December 1, 2023

Thrilled you're loving the app! Sorry about the Black Friday hiccups, but we're stoked our customer service team saved the day on Thanksgiving evening. Your shoutout means the world to us – thanks a million!

March 27, 2024

We're technically still in trial but the results speak for themselves. We might submit a followup review after some more time. So far, we're all pleased with the performance, the service and all the support.

Pet Honesty
United States
27 days using the app
Rebuy replied March 29, 2024

Thank you for taking the time to share your initial thoughts during the trial period! It's wonderful to hear that you're already seeing promising results with our service and support. Your satisfaction is our top priority, and we're eager to continue proving our value to you. We look forward to your follow-up review and to serving you even more successfully in the time to come. Here's to a fruitful partnership ahead! 🌱🚀

April 17, 2024

Great App. Super helpful support team!

The Jojoba Company Australia Inc
United States
11 months using the app
Rebuy replied April 19, 2024

Thank you for the great feedback! 🌟 We're delighted to hear that you're pleased with our app and the support team. We're here to help anytime you need us and look forward to continuing to provide excellent service!

December 5, 2023

Rebuy Engine, though newly launched on our platform, is already influencing buyer behavior positively. The credit goes to Suki and Reza for their exceptional support during the setup. Suki’s detailed understanding and tailored guidance, coupled with Reza’s technical acumen and problem-solving skills, made the integration process seamless and efficient. Their commitment and expertise are highly appreciated. We recommend Rebuy Engine to those seeking to enhance their online customer experience.

Blowes Clothing
Australia
About 1 month using the app
Rebuy replied December 8, 2023

Your shoutout means the world to us! 🚀 Big kudos to Suki and Reza for making the Rebuy Engine launch on your platform a success. We're all about enhancing online customer experiences, and we're thrilled to be part of your journey. Thanks a ton for the recommendation! Cheers to positive buyer behavior and continued success!

February 28, 2024

Has generated a great ROI for us, particularly helping to lift AOV and convert buyers to subscribers. Implementation and customer support was great too, very responsive and easy to deal with. Highly recommend.

Chief Nutrition
Australia
7 months using the app
Rebuy replied March 1, 2024

We are thrilled to hear about your ROI and success with Rebuy! 🎉 Glad our support and ease of use stood out. Thanks for the recommendation! Here's to more success together. 🌟

January 12, 2024

The Rebuy team from the developers, success managers, and technical support are great to work with and have improved our website user experience, conversions, and revenue tremendously. They're quick and responsive and I highly recommend them.

Global Healing
United States
4 months using the app
Rebuy replied January 19, 2024

We're absolutely delighted to hear about your positive experience with our team! 🚀 It's fantastic to know that our efforts in improving your website's user experience and boosting conversions are paying off. Your recommendation means the world to us. Rest assured, we'll continue to be quick and responsive to support your success! 🌐💼💙

January 17, 2024

Absolutely love this app. The support is beyond amazing helping you set up everything. Would definitely recommend!

Pulse of Potential
Finland
4 months using the app
Rebuy replied January 19, 2024

Thank you so much for your glowing review! 😊 We're thrilled to hear that you love our app and that our support team could help set everything up to your satisfaction. Your recommendation is greatly appreciated, and we're committed to continuing to provide beyond amazing support. Here's to your continued success! 🚀🛍️👌

January 6, 2024

I had a consultation with Rich. I thought it was going to be a fairly normal integration call talking me through the features of Rebuy. What I got was a thorough, insightful consultation on my entire web sales strategy that was incredibly useful.

Now that we've continued integration with Rebuy, we appreciate how advanced and effective their tech is. But the team and service truly set them apart. They really care about your online business and want you to succeed.

Black Flag Provisions™
United States
6 days using the app
Rebuy replied January 12, 2024

We're delighted to hear about your positive experience with Rich and the impactful consultation you received! 🚀 It's fantastic to know that our integration has proven beneficial and that our team's dedication to your online business success shines through. Your recognition of both our technology and service is truly appreciated. We're here to support your journey every step of the way! 💼🌐💙

March 13, 2024

Absolutely love this app! Great customer service from Lam. Always standby and helpful!!

The Littl
Australia
5 months using the app
Rebuy replied March 22, 2024

Thrilled to hear you're loving the app and that Lam delivered top-notch service! 🌟 Our team is always here to support you. Thanks for sharing your positive experience, and we can't wait to continue impressing you.

January 7, 2024

I seriously cannot say enough good things about Rebuy. Their platform is super intuitive and easy to use, and if you do get stumped on anything their customer support is insanely helpful and I guarantee they can come up with a solution to any problem you have

PawsitiveVitals
United States
3 days using the app
Rebuy replied January 12, 2024

Thank you so much for your glowing review! 🌟 We're thrilled to hear that you find our platform intuitive and easy to use. It's wonderful to know our customer support team has been able to assist you effectively with any challenges. Your confidence in our ability to find solutions is greatly appreciated, and we're committed to continuing to provide top-notch service! 💪