Reviews (770)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting business metrics such as conversions, average order value, and sales. Its AI-powered recommendations enhance customer engagement and increase cart sizes. Features include personalized recommendations, cross-selling, upselling, A/B testing, and customizable widgets. The user-friendly interface and smooth implementation are notable, with a support team praised for responsiveness and helpful strategic insights.
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Has generated a great ROI for us, particularly helping to lift AOV and convert buyers to subscribers. Implementation and customer support was great too, very responsive and easy to deal with. Highly recommend.
We are thrilled to hear about your ROI and success with Rebuy! 🎉 Glad our support and ease of use stood out. Thanks for the recommendation! Here's to more success together. 🌟
Have absolutely LOVED working with the rebuy team so far - Suki was amazing helping me customize my cart and the UX of the app is wonderful!
Thank you so much for your kind words! We're thrilled to hear you enjoyed your experience with Suki and our app's user experience. We look forward to bringing you more delightful experiences in the future! 😊✨
Tom was really helpful in customizing the widgets to how I wanted. He is also very friendly and nice. App works very well 5 Stars!
Fantastic to hear, thank you for the 5-star review! We're glad Tom could assist in tailoring the widgets to your liking, and that his friendly service made your experience even better. Your satisfaction is our top priority at Rebuy!
Rebuy started out awesome, but it has gotten so buggy, laggy, unpredictable and unreliable. It seems like every week we are fixing something, troubleshooting something, or digging up more issues specifically with rebuy. Hopefully they can get it working better, but as of now I would avoid it.
Update - We have attempted to reach you multiple times to discuss without response. If you would like to touch base then please don't hesitate to reach out. Thank you!
Hello, and thanks so much for your candid feedback. It's disappointing to hear about the troubles you've been having with our app. We're on it, though! Your experience matters a lot to us, and we're eager to sort this out. We are gathering all the details related to your store and will be in touch to further discuss the matters at hand. Thanks so much for your patience and understanding.
Absolutely love this app! Great customer service from Lam. Always standby and helpful!!
Thrilled to hear you're loving the app and that Lam delivered top-notch service! 🌟 Our team is always here to support you. Thanks for sharing your positive experience, and we can't wait to continue impressing you.
Support team is super helpful, really good app, and constantly innovating.
Thank you for your positive feedback! 😊 We're delighted to hear that you appreciate the support and innovations our app brings. We'll keep working hard to deliver great service and new features!
We're technically still in trial but the results speak for themselves. We might submit a followup review after some more time. So far, we're all pleased with the performance, the service and all the support.
Thank you for taking the time to share your initial thoughts during the trial period! It's wonderful to hear that you're already seeing promising results with our service and support. Your satisfaction is our top priority, and we're eager to continue proving our value to you. We look forward to your follow-up review and to serving you even more successfully in the time to come. Here's to a fruitful partnership ahead! 🌱🚀
I spoke with one Lady Tamanna for my pb and she give very very good customer service really appreciate
Thank you
We're thrilled to hear Tamanna made your experience with us so positive! 🌟 Your appreciation means the world to us and we'll be sure to pass your kind words along to her. Thank you for choosing Rebuy!
Rich M. was an incredible help to us getting our Rebuy widgets optimized. Super helpful & highly recommended
We're delighted to hear about your positive experience with Rich M.! 🌟 His dedication to optimizing Rebuy widgets and ensuring your satisfaction is what makes us proud. Thank you for taking the time to recommend our services. We'll be sure to pass along your kudos to Rich. Looking forward to assisting you further and achieving even greater success together! 🛠💫
Met Richard Matukaitis, a Merchant Success Manager while traveling and once he heard I have a Shopify store he was adamant I give Rebuy a try. He was super knowledgeable about maximizing AOV and CLV and felt I was in good hands. He walked me through the entire process and even helped set up my store to ensure the widgets were firing properly. Safe to say Rebuy has been GAME CHANGING. Customers are adding more items to cart and AOV has gone up significantly. Easy to use interface and super customizable. Thank you Richard and thank you Rebuy
Wow, what an incredible experience! 🚀 We're beyond happy to hear that Rich went above and beyond to ensure you felt supported and confident using Rebuy. It's fantastic to hear about your increased AOV and the positive impact on your store. A huge thank you for sharing your success with us, and here's to many more game-changing moments! 🌟