Reviews (751)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling and cross-selling. They appreciate its customizable widgets, smart cart features, and personalized product recommendations, which easily integrate with Shopify and require minimal technical knowledge. The support team is frequently praised for being responsive and knowledgeable, contributing to the app's continuous improvement and innovation in meeting market needs.

January 10, 2024

Great product and amazing support!

Hickap
Sweden
Over 1 year using the app
Rebuy replied January 12, 2024

Thank you for the positive feedback! 🌟 We're thrilled to hear you're enjoying our product and the support from our team. Your satisfaction is our top priority, and we look forward to continuing to deliver great products and amazing support. 💪

August 29, 2024

Max is a great person to work with. Super responsive and very informative.

ZRO Chill
United States
Rebuy replied August 31, 2024

Thanks for the shoutout! We’re glad to hear that Max has been such a great help. We’ll make sure to pass along your kind words! 😊

November 22, 2023

Great onboarding support from Suki. Engine is very powerful and already generating sales.

The Mighty Quinn Brass and Winds
United States
2 months using the app
Rebuy replied November 24, 2023

Fantastic to hear about your positive onboarding experience with Suki! We're thrilled to hear that Rebuy has been so effective so far. If you ever need more assistance or have questions, feel free to reach out. We're here to support your continued success! 🛍️

April 9, 2024

Great functions, great support!

Reeva Europe
Netherlands
Almost 2 years using the app
Rebuy replied April 19, 2024

Thank you so much for your kind words! 🌟 We're thrilled to hear you're enjoying our functions and support. We're here to ensure your experience remains top-notch, so don't hesitate to reach out anytime!

March 12, 2024

Amazing app with amazing support. I highly recommend adding Rebuy to your tech stack to help improve AOV

Novex Biotech
United States
About 17 hours using the app
Rebuy replied March 14, 2024

Thank you for the glowing review! We're so glad you're enjoying our app and the support that comes with it. Your recommendation means the world to us, and we can't wait to continue supporting your success. Cheers to more achievements together! 🚀

January 17, 2024

Great support and customer success!

MuskOx Flannels
United States
2 months using the app
Rebuy replied January 19, 2024

Thanks for the shoutout! 🌟 We're so glad to hear that you're pleased with our support and customer success efforts. Your satisfaction is our top priority, and we're committed to continuing to deliver great service. Here's to more success together! 🚀💼👍

December 7, 2023

Great customer service team. Very responsive and effective.

Electric Cloud - Naturally Lifted With CBD & Adaptogens™
United States
2 days using the app
Rebuy replied December 18, 2023

Thanks a bunch for the kind words! 🌟 We're thrilled to hear that you've had a great experience with our customer service team. Being responsive and effective is what we aim for, and it's awesome to know we hit the mark for you. If you ever need assistance or have more feedback, we're always here for you! 👍😊

March 5, 2024

Rebuy has been a massive help with increasing our AOV after just installing smart cart. We've added a post purchase upsell and are excited to see how it performs. Recently, we had a theme issue outside of Rebuy's control - however Nam and our success manager Max went out of their way to resolve the issue at midnight eastern time. Thank you for all the help and support you guys rock!

loveclosely
Canada
Rebuy replied March 8, 2024

We're thrilled to hear about the positive impact Rebuy has had on your AOV, and we're just as excited to see the results of your post-purchase upsell! 🚀 It's wonderful to hear that Nam and Max were able to assist you, even outside of our usual scope. Going the extra mile, no matter the hour, is what we're here for. Thanks for the shoutout, and remember, we're always here to support you. You rock too! 🌟

Edited August 18, 2020

The Rebuy team is amazing and the Rebuy app has been a great revenue driver for Kopari. Postive ROI since launch - the automated order follow up emails have been huge. Excited to launch checkout cross-sells!

Kopari Beauty
United States
Over 4 years using the app
Rebuy replied April 22, 2020

That’s awesome!! 🙌 Thank you for sharing!! There’s a lot more we can do too!! Aloha! 👋

March 1, 2023

I joined my current business without experience in Rebuy, but having used them for a year and setting extremely competitive targets for the Rebuy team, they have exceeded all expectations. Janet, Aaron and the rest of the team have been instrumental in increasing our revenue from rebuy from a high 3-figure sum to a healthy sum in the tens of thousands. They are now considered a 'crucial' app in our e-commerce stack, even on our headless sites.

Every time we've given feedback, suggestions or bugs, the team has been extremely responsive. I'm looking forward to using them even more in the future.

Feel
United Kingdom
Over 4 years using the app
Rebuy replied March 1, 2023

We are very appreciative of your positive assessment! Your input motivates us to maintain our high quality product and customer service. If there is anything we can do to assist you and your organization, please don't hesitate to contact us! Janet and Aaron are top notch here at Rebuy and appreciate you calling them out!