Reviews (785)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling, cross-selling, and personalization. They praise its AI-powered recommendations, customizable widgets, and smart cart features, all within a user-friendly interface that integrates smoothly with Shopify. Exceptional customer support is also frequently highlighted, with a team that provides responsive, knowledgeable assistance and strategic advice.

April 14, 2021

Creative solutions to upsell and cross sell. Support team is very helpful and responsive as well! Would recommend

Rowan, Inc.
United States
Over 3 years using the app
January 12, 2022

Such a fantastic app -- once you get the hang of setting up the data sources, it's immensely beneficial to the customer to see recommended products! I have a very complex catalog and this makes the shopping experience so much smoother.

Kitty and Vibe
United States
Over 3 years using the app
December 3, 2019

Super easy to set up, nice interface. Looking forward to seeing results hit the shopping carts. Developers answered my questions very quickly, very happy so far.

The Chilli Effect
Australia
Over 3 years using the app
Rebuy replied December 3, 2019

Terrific! Thanks for the feedback and positive review. Please feel to reach out to us again at any point in the future. - From all of us here at Rebuy

October 12, 2021

Had some trouble getting the calculation for the free shipping announcement bar to work. Got a response next day and chatted with support rep, who very quickly identified the issue. Highly responsive and knowledgeable customer support for this app!

INVIGOR8
United States
Over 3 years using the app
October 5, 2022

Dante has been a great help with support across our accounts. Rebuy has helped us to improve the cart experience for our customers.

CurrentBody
United Kingdom
Over 3 years using the app
Rebuy replied October 5, 2022

Thank you so much for the positive review! We are super happy to hear you are having such a great experience with our team and app. Please let us know if there is anything else we can assist with!

September 8, 2021

So far we are happy with this app and the Rebuy customer service. They were helpful in quickly identifying a potential issue and making custom adjustments to help us go live. Excited to see how the app performs!

Beach Riot
United States
Over 3 years using the app
March 31, 2021

One of the must have apps to add to your store. We are only a couple of weeks in and it has been a solid addition to our site. The support team has gone above and beyond to help us get set up. Strauss is a stud and has been awesome to work with. 100% recommend this app and the team behind it.

Andar
United States
Over 3 years using the app
February 23, 2021

Rebuy is better than advertised. It's more than Shopify App - we work with their team constantly on customizing their features for our store. In this past month, they've also developed a brand new feature (subscription upgrade in cart) after we've expressed interest in this tactic. Dylan G. has been a phenomenal partner in making sure that we've onboarded smoothly and that we maximize our potential on their platform.

Moon Juice
United States
Over 3 years using the app
Rebuy replied February 23, 2021

Yassssss. Building great software! Building an even better team!! Working hard on the daily for merchants. We are lucky to have the Goose man on our team. Cheers and thank you for taking the time to leave a 5 star review for us! Yew! Lot's more awesome in the pipeline too I must say. We are excited about this year and what we have in store. Cheers and stay tuned! 💯 ⭐️⭐️⭐️⭐️⭐️ Again, thank you! 🙏

Edited August 14, 2020

Hands down the best app and BEST SUPPORT TEAM I have ever encountered in Shopify (or probably anywhere else). These guys proved their worth 10x in the first week of having the app. That perfect 5.0 star rating you see is no joke. They hustle for that rating and it is SO appreciate.

Now back to shipping all the extra sales they have got me today.... busy times!

VINYL MOON
United States
Over 3 years using the app
Rebuy replied August 14, 2020

Griiinding hard for our merchants on the daily!! We feel the love! ❤️ Thank you for taking the time to share your positive experience with others!! This gets us fired up!! Thank you!! 🔥 💪 🎶 🎧

January 3, 2023

I've just started optimizing my journeys with Rebuy, which has been a great experience. The functionality and capabilities of this app are well thought out and allow me to condense a lot of my workflow into one app.

The support team and onboarding team is the highlight of this review. Dante was informative and highly knowledgeable. Jeffrey, through the chat app, took care of some fixes promptly. I highly recommend adding Rebuy to your arsenal.

Fit With Cambrie
United States
Over 3 years using the app
Rebuy replied January 3, 2023

Terrific! THANK YOU for sharing your positive experience! This make such a huge difference to our team and our business. We are thrilled to get the chance to work with you and your brand. So again, THANK YOU! 💥 🙏