Reviews (738)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upselling, cross-selling, and smart cart features. They praise the exceptional customer support, noting the responsive and knowledgeable team. The app's robust customization options allow for tailored shopping experiences and easy integration with other platforms. The intuitive user interface aids in implementing sales strategies efficiently. Additionally, valuable analytics help track performance and inform decision-making, with continuous updates enhancing the app's functionality. Merchants report a positive return on investment, with increased sales and customer engagement.

January 16, 2024

Very helpful team and an excellent app for use on e-commerce stores!

Beauty Affairs
Australia
Over 1 year using the app
Rebuy replied January 19, 2024

Thank you for your positive feedback! 🌟 We're delighted to hear that you find our team helpful and our app excellent for e-commerce. Your satisfaction is our top priority, and we're committed to continuing to provide great service and support. Happy selling! 💼🛍️👍

March 12, 2024

Rich M. was an incredible help to us getting our Rebuy widgets optimized. Super helpful & highly recommended

Neon Cowboys
United States
5 months using the app
Rebuy replied March 14, 2024

We're delighted to hear about your positive experience with Rich M.! 🌟 His dedication to optimizing Rebuy widgets and ensuring your satisfaction is what makes us proud. Thank you for taking the time to recommend our services. We'll be sure to pass along your kudos to Rich. Looking forward to assisting you further and achieving even greater success together! 🛠💫

February 15, 2024

Tom was really helpful in customizing the widgets to how I wanted. He is also very friendly and nice. App works very well 5 Stars!

Leg Avenue
United States
About 1 month using the app
Rebuy replied February 23, 2024

Fantastic to hear, thank you for the 5-star review! We're glad Tom could assist in tailoring the widgets to your liking, and that his friendly service made your experience even better. Your satisfaction is our top priority at Rebuy!

November 10, 2023

Rebuy has been a great addition to our Shopify store! Max Trummer has been very hands on with our account and has helped us immensely with his strategic suggestions and execution assistance.

Sigma Beauty
United States
10 months using the app
Rebuy replied November 13, 2023

We're thrilled to hear that Rebuy has made a positive impact on your Shopify store! It's fantastic that Max Trummer has been hands-on, providing strategic suggestions, and assisting with execution. If you ever need more guidance or have questions, don't hesitate to reach out. We're here to support your success! 🛍️🚀

December 2, 2023

We are loving the Rebuy App on our Shopify store. The ap is amazing and the support is off the charts. Hightly recommend...

Baking Steel ®
United States
11 months using the app
Rebuy replied December 8, 2023

Thanks a bunch for the love! 🚀 We're stoked to hear you're loving the Rebuy App on your Shopify store. If you ever need anything, our support team is always here to rock your world. Highly appreciate the recommendation! 🌟

November 23, 2023

The Rebuy team is the best, they have great documentation and when I'm lost they support right away. Specially Max, he has saved too many times ;)

MrBeast.store
United States
4 months using the app
Rebuy replied December 1, 2023

Thanks a bunch for the love! 🙌 We're thrilled you find our documentation handy and that Max has been your superhero. 🦸‍♂️💻 We're always here to guide you through, so don't hesitate to reach out whenever you need a hand.

January 22, 2024

Rebuy started out awesome, but it has gotten so buggy, laggy, unpredictable and unreliable. It seems like every week we are fixing something, troubleshooting something, or digging up more issues specifically with rebuy. Hopefully they can get it working better, but as of now I would avoid it.

fishskyn
United States
7 months using the app
Rebuy replied January 24, 2024

Update - We have attempted to reach you multiple times to discuss without response. If you would like to touch base then please don't hesitate to reach out. Thank you!

Hello, and thanks so much for your candid feedback. It's disappointing to hear about the troubles you've been having with our app. We're on it, though! Your experience matters a lot to us, and we're eager to sort this out. We are gathering all the details related to your store and will be in touch to further discuss the matters at hand. Thanks so much for your patience and understanding.

February 15, 2024

I spoke with one Lady Tamanna for my pb and she give very very good customer service really appreciate
Thank you

Vitadibella ltd
United Kingdom
About 2 months using the app
Rebuy replied February 23, 2024

We're thrilled to hear Tamanna made your experience with us so positive! 🌟 Your appreciation means the world to us and we'll be sure to pass your kind words along to her. Thank you for choosing Rebuy!

December 14, 2023

customer service is always on point!!!!!

Outdoor Nation Unlimited
United States
9 months using the app
Rebuy replied December 18, 2023

Thanks a ton for the shoutout! 🌟 We're thrilled to hear that our customer service is always on point for you. If you ever need assistance or have more feedback, we're here and ready to help! 👍😊

March 1, 2024

I love Rebuy! So many possibilities. Rich from Rebuy is also a great rep and is super knowledgable of how to use Rebuy properly. Thank you, Rich & Rebuy!

Brixton
United States
About 1 month using the app
Rebuy replied March 8, 2024

Thrilled to hear your positive feedback! 🌟 It's fantastic to know you're enjoying Rebuy and finding our possibilities endless. Rich will be over the moon to hear your praise. Thank you for being a valued part of our community, and here's to many more successes together with Rebuy! 🚀