Reviews (732)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upselling and cross-selling features like smart carts and personalized recommendations. They appreciate the user-friendly interface, easy setup, and robust customization options that integrate well with other platforms. The customer support is frequently praised for being responsive and knowledgeable, offering quick issue resolution, strategic advice, and custom solutions. Dedicated account managers provide additional value with feature optimizations and strategic planning. Comprehensive documentation and video tutorials are also available, helping to enhance customer shopping experiences and increase conversion rates.

December 5, 2023

Rebuy Engine, though newly launched on our platform, is already influencing buyer behavior positively. The credit goes to Suki and Reza for their exceptional support during the setup. Suki’s detailed understanding and tailored guidance, coupled with Reza’s technical acumen and problem-solving skills, made the integration process seamless and efficient. Their commitment and expertise are highly appreciated. We recommend Rebuy Engine to those seeking to enhance their online customer experience.

Blowes Clothing
Australia
About 1 month using the app
Rebuy replied December 8, 2023

Your shoutout means the world to us! 🚀 Big kudos to Suki and Reza for making the Rebuy Engine launch on your platform a success. We're all about enhancing online customer experiences, and we're thrilled to be part of your journey. Thanks a ton for the recommendation! Cheers to positive buyer behavior and continued success!

January 12, 2024

The Rebuy team from the developers, success managers, and technical support are great to work with and have improved our website user experience, conversions, and revenue tremendously. They're quick and responsive and I highly recommend them.

Global Healing
United States
4 months using the app
Rebuy replied January 19, 2024

We're absolutely delighted to hear about your positive experience with our team! 🚀 It's fantastic to know that our efforts in improving your website's user experience and boosting conversions are paying off. Your recommendation means the world to us. Rest assured, we'll continue to be quick and responsive to support your success! 🌐💼💙

January 17, 2024

Absolutely love this app. The support is beyond amazing helping you set up everything. Would definitely recommend!

Pulse of Potential
Finland
4 months using the app
Rebuy replied January 19, 2024

Thank you so much for your glowing review! 😊 We're thrilled to hear that you love our app and that our support team could help set everything up to your satisfaction. Your recommendation is greatly appreciated, and we're committed to continuing to provide beyond amazing support. Here's to your continued success! 🚀🛍️👌

February 15, 2024

Tom was really helpful in customizing the widgets to how I wanted. He is also very friendly and nice. App works very well 5 Stars!

Leg Avenue
United States
About 1 month using the app
Rebuy replied February 23, 2024

Fantastic to hear, thank you for the 5-star review! We're glad Tom could assist in tailoring the widgets to your liking, and that his friendly service made your experience even better. Your satisfaction is our top priority at Rebuy!

January 6, 2024

I had a consultation with Rich. I thought it was going to be a fairly normal integration call talking me through the features of Rebuy. What I got was a thorough, insightful consultation on my entire web sales strategy that was incredibly useful.

Now that we've continued integration with Rebuy, we appreciate how advanced and effective their tech is. But the team and service truly set them apart. They really care about your online business and want you to succeed.

Black Flag Provisions™
United States
6 days using the app
Rebuy replied January 12, 2024

We're delighted to hear about your positive experience with Rich and the impactful consultation you received! 🚀 It's fantastic to know that our integration has proven beneficial and that our team's dedication to your online business success shines through. Your recognition of both our technology and service is truly appreciated. We're here to support your journey every step of the way! 💼🌐💙

January 7, 2024

I seriously cannot say enough good things about Rebuy. Their platform is super intuitive and easy to use, and if you do get stumped on anything their customer support is insanely helpful and I guarantee they can come up with a solution to any problem you have

PawsitiveVitals
United States
3 days using the app
Rebuy replied January 12, 2024

Thank you so much for your glowing review! 🌟 We're thrilled to hear that you find our platform intuitive and easy to use. It's wonderful to know our customer support team has been able to assist you effectively with any challenges. Your confidence in our ability to find solutions is greatly appreciated, and we're committed to continuing to provide top-notch service! 💪

January 16, 2024

Very helpful team and an excellent app for use on e-commerce stores!

Beauty Affairs
Australia
Over 1 year using the app
Rebuy replied January 19, 2024

Thank you for your positive feedback! 🌟 We're delighted to hear that you find our team helpful and our app excellent for e-commerce. Your satisfaction is our top priority, and we're committed to continuing to provide great service and support. Happy selling! 💼🛍️👍

January 22, 2024

Rebuy started out awesome, but it has gotten so buggy, laggy, unpredictable and unreliable. It seems like every week we are fixing something, troubleshooting something, or digging up more issues specifically with rebuy. Hopefully they can get it working better, but as of now I would avoid it.

fishskyn
United States
7 months using the app
Rebuy replied January 24, 2024

Update - We have attempted to reach you multiple times to discuss without response. If you would like to touch base then please don't hesitate to reach out. Thank you!

Hello, and thanks so much for your candid feedback. It's disappointing to hear about the troubles you've been having with our app. We're on it, though! Your experience matters a lot to us, and we're eager to sort this out. We are gathering all the details related to your store and will be in touch to further discuss the matters at hand. Thanks so much for your patience and understanding.

November 10, 2023

Rebuy has been a great addition to our Shopify store! Max Trummer has been very hands on with our account and has helped us immensely with his strategic suggestions and execution assistance.

Sigma Beauty
United States
10 months using the app
Rebuy replied November 13, 2023

We're thrilled to hear that Rebuy has made a positive impact on your Shopify store! It's fantastic that Max Trummer has been hands-on, providing strategic suggestions, and assisting with execution. If you ever need more guidance or have questions, don't hesitate to reach out. We're here to support your success! 🛍️🚀

December 2, 2023

We are loving the Rebuy App on our Shopify store. The ap is amazing and the support is off the charts. Hightly recommend...

Baking Steel ®
United States
11 months using the app
Rebuy replied December 8, 2023

Thanks a bunch for the love! 🚀 We're stoked to hear you're loving the Rebuy App on your Shopify store. If you ever need anything, our support team is always here to rock your world. Highly appreciate the recommendation! 🌟