Reviews (763)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through personalized recommendations and upsells. Features include AI-powered suggestions, smart carts, and customizable upsell widgets, with support for A/B testing and dynamic merchandising. Reviewers praise the responsive support team for their assistance in setup and optimization, noting significant enhancements in sales and customer shopping experiences.

April 17, 2024

Great App. Super helpful support team!

The Jojoba Company Australia Inc
United States
11 months using the app
Rebuy replied April 19, 2024

Thank you for the great feedback! 🌟 We're delighted to hear that you're pleased with our app and the support team. We're here to help anytime you need us and look forward to continuing to provide excellent service!

March 1, 2024

I love Rebuy! So many possibilities. Rich from Rebuy is also a great rep and is super knowledgable of how to use Rebuy properly. Thank you, Rich & Rebuy!

Brixton
United States
About 1 month using the app
Rebuy replied March 8, 2024

Thrilled to hear your positive feedback! 🌟 It's fantastic to know you're enjoying Rebuy and finding our possibilities endless. Rich will be over the moon to hear your praise. Thank you for being a valued part of our community, and here's to many more successes together with Rebuy! 🚀

February 7, 2024

Met Richard Matukaitis, a Merchant Success Manager while traveling and once he heard I have a Shopify store he was adamant I give Rebuy a try. He was super knowledgeable about maximizing AOV and CLV and felt I was in good hands. He walked me through the entire process and even helped set up my store to ensure the widgets were firing properly. Safe to say Rebuy has been GAME CHANGING. Customers are adding more items to cart and AOV has gone up significantly. Easy to use interface and super customizable. Thank you Richard and thank you Rebuy

Cockuterie Boards
Canada
2 days using the app
Rebuy replied February 9, 2024

Wow, what an incredible experience! 🚀 We're beyond happy to hear that Rich went above and beyond to ensure you felt supported and confident using Rebuy. It's fantastic to hear about your increased AOV and the positive impact on your store. A huge thank you for sharing your success with us, and here's to many more game-changing moments! 🌟

January 10, 2024

Great product and amazing support!

Hickap
Sweden
Over 1 year using the app
Rebuy replied January 12, 2024

Thank you for the positive feedback! 🌟 We're thrilled to hear you're enjoying our product and the support from our team. Your satisfaction is our top priority, and we look forward to continuing to deliver great products and amazing support. 💪

April 9, 2024

Great functions, great support!

Reeva Europe
Netherlands
Almost 2 years using the app
Rebuy replied April 19, 2024

Thank you so much for your kind words! 🌟 We're thrilled to hear you're enjoying our functions and support. We're here to ensure your experience remains top-notch, so don't hesitate to reach out anytime!

March 12, 2024

Amazing app with amazing support. I highly recommend adding Rebuy to your tech stack to help improve AOV

Novex Biotech
United States
About 17 hours using the app
Rebuy replied March 14, 2024

Thank you for the glowing review! We're so glad you're enjoying our app and the support that comes with it. Your recommendation means the world to us, and we can't wait to continue supporting your success. Cheers to more achievements together! 🚀

August 29, 2024

Max is a great person to work with. Super responsive and very informative.

ZRO Chill
United States
Rebuy replied August 31, 2024

Thanks for the shoutout! We’re glad to hear that Max has been such a great help. We’ll make sure to pass along your kind words! 😊

January 17, 2024

Great support and customer success!

MuskOx Flannels
United States
2 months using the app
Rebuy replied January 19, 2024

Thanks for the shoutout! 🌟 We're so glad to hear that you're pleased with our support and customer success efforts. Your satisfaction is our top priority, and we're committed to continuing to deliver great service. Here's to more success together! 🚀💼👍

Edited August 18, 2020

The Rebuy team is amazing and the Rebuy app has been a great revenue driver for Kopari. Postive ROI since launch - the automated order follow up emails have been huge. Excited to launch checkout cross-sells!

Kopari Beauty
United States
Over 4 years using the app
Rebuy replied April 22, 2020

That’s awesome!! 🙌 Thank you for sharing!! There’s a lot more we can do too!! Aloha! 👋

March 5, 2024

Rebuy has been a massive help with increasing our AOV after just installing smart cart. We've added a post purchase upsell and are excited to see how it performs. Recently, we had a theme issue outside of Rebuy's control - however Nam and our success manager Max went out of their way to resolve the issue at midnight eastern time. Thank you for all the help and support you guys rock!

loveclosely
Canada
Rebuy replied March 8, 2024

We're thrilled to hear about the positive impact Rebuy has had on your AOV, and we're just as excited to see the results of your post-purchase upsell! 🚀 It's wonderful to hear that Nam and Max were able to assist you, even outside of our usual scope. Going the extra mile, no matter the hour, is what we're here for. Thanks for the shoutout, and remember, we're always here to support you. You rock too! 🌟