Reviews (738)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upselling, cross-selling, and smart cart features. They praise the exceptional customer support, noting the responsive and knowledgeable team. The app's robust customization options allow for tailored shopping experiences and easy integration with other platforms. The intuitive user interface aids in implementing sales strategies efficiently. Additionally, valuable analytics help track performance and inform decision-making, with continuous updates enhancing the app's functionality. Merchants report a positive return on investment, with increased sales and customer engagement.

October 31, 2024

Rebuy has been an invaluable asset to our business. Since its implementation, we have observed a significant improvement to our customer experience on our website. What truly distinguishes Rebuy is their exceptional support team. Kelsey, in particular, consistently provides insightful assistance, acts as a strategic partner, and promptly addresses our feedback. I highly recommend this tool.

ALEX AND ANI
United States
Almost 2 years using the app
Rebuy replied November 8, 2024

Thank you so much for this fantastic feedback! 🙌 We're delighted to hear how Rebuy has positively impacted your business and that Kelsey has provided the kind of strategic support you deserve. We're here to keep enhancing your customer experience—thanks for the recommendation! 😊

August 26, 2024

We use a few different platforms and plug-ins and Rebuy by far makes us the most revenue. We've enjoyed being able to test different features and widgets and really make the most we can out of it. Our Merchant Success Manager, Reza Zohouri, is so helpful and very communicative. We highly recommend Reza as your go-to person.

Vibes Only
United States
Over 1 year using the app
Rebuy replied August 31, 2024

It’s fantastic to hear that Rebuy has been such a strong revenue driver for your business! We’re glad you’ve enjoyed experimenting with different features, and we’ll definitely pass along your high praise to Reza. Thanks for the recommendation and for being a valued partner! 💼🚀​⬤

October 8, 2024

Suki and Reza were both a great help in getting our new Smart Cart live and addressed any issues quickly and efficiently. Very easy to work with and great communication.

Seager Co.
United States
Almost 2 years using the app
Rebuy replied October 10, 2024

Thanks for the kind words! 😊 We're thrilled to hear that Suki and Reza were such a great help in getting your Smart Cart up and running. We’ll make sure they get the recognition they deserve for their excellent support! 🎉

November 4, 2024

I love working with Suki! She's been great at helping me get started with setting up the app, answering my questions and making sure the delivery was executed on time. She was great at explaining what was my next steps, what the integration could do and what were my best options.

So far the experience has been very good with Suki!

Chikahisa Studio
United States
28 days using the app
Rebuy replied November 8, 2024

Thank you for sharing this wonderful feedback! 🌟 We’re thrilled to hear that Suki has been so helpful in getting you set up and guiding you through the process. —please reach out anytime for anything more you need! 😊

September 12, 2024

Great onboarding process with the team. Informative & fast. Kalum has assisted in getting our team comfortable with the widgets & back-end set up which has helped tremendously. Already seeing results, can't wait for more!

Slatkin + Co.
United States
About 2 months using the app
Rebuy replied September 19, 2024

We're thrilled to hear your onboarding experience was smooth and informative! It's fantastic that Kalum helped get your team up to speed and that you're already seeing results. Here's to even more success ahead! 🚀

September 5, 2024

Max was an amazing teacher and showed me the ins and outs of ReBuy in an easy to understand manner. I'm excited to see how ReBuy helps us with add-ons once our new site launches!

Wildwood Guitars
United States
8 months using the app
Rebuy replied September 19, 2024

Thank you for the kind words! We're thrilled Max was able to guide you through Rebuy so smoothly. Best of luck with your site launch—we're excited to see the impact it will have on your add-ons! 🚀

August 14, 2024

Great app that really helps boost sales. The people behind ReBuy are aqually amazing - they care about their product and their customers.

Honest Paws
United States
About 4 years using the app
Rebuy replied August 23, 2024

Thank you so much for the kind words! We're thrilled to hear that Rebuy is helping boost your sales, and it means a lot to know our team's dedication shines through. We're here to support you every step of the way! 🚀

September 6, 2024

Our experience has been absolutely fantastic working with ReBuy. Their team was responsive and worked with us every step of the way to launch.
Aiman was the best!! I am already seeing a jump in sales and overall improvement in UX. Thanks Rebuy team!

Daily Crunch
United States
3 months using the app
Rebuy replied September 19, 2024

Thank you for the glowing feedback! We're excited to hear that your experience with Rebuy has been fantastic and that you're already seeing a sales boost and improved UX. Huge shoutout to Aiman—we'll make sure to pass on your kind words! 🙌✨

October 21, 2024

Amazing customer and development support. The dev team is super strong and was able to fix the issues we created within the app. Really great support.

Toons Mart
United States
6 months using the app
Rebuy replied October 24, 2024

Thank you so much for the kind words! 🙌 We're thrilled to hear that our dev team could step in and help resolve the issues quickly. We’ll keep working hard to ensure your experience stays top-notch!

September 16, 2024

Our customer success manager Monica has been such a help with A/B testing, providing helpful insight & also providing areas of opportunity. The team is always great to work with!

ONE/SIZE
United States
About 1 year using the app
Rebuy replied September 19, 2024

Thank you for the fantastic feedback! We're delighted to hear Monica has been such a valuable resource in your A/B testing and helping identify new opportunities. We'll make sure to pass along your kind words to her and the team! 😊