Reviews (749)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling and cross-selling. They appreciate its customizable widgets, smart cart features, and personalized product recommendations, which easily integrate with Shopify and require minimal technical knowledge. The support team is frequently praised for being responsive and knowledgeable, contributing to the app's continuous improvement and innovation in meeting market needs.

October 4, 2024

The app speaks for itself, world-class, but what really makes the difference is the CS. They are unbelievable. Quick response, they know their stuff and they are very willing to go in and make changes to your code to get the outcome desired. As someone who isn't a developer, it is invaluable. They have fixed and improved so many parts of our widgets fr me.

The One Glove
United Kingdom
Over 2 years using the app
Rebuy replied October 10, 2024

Wow, thank you for such an amazing shoutout! 🌟 We're so happy to hear that our customer support team has made a real difference for you, especially with the hands-on help. We’ll be here whenever you need us, making sure everything runs smoothly! 👏

October 31, 2024

Rebuy has been an invaluable asset to our business. Since its implementation, we have observed a significant improvement to our customer experience on our website. What truly distinguishes Rebuy is their exceptional support team. Kelsey, in particular, consistently provides insightful assistance, acts as a strategic partner, and promptly addresses our feedback. I highly recommend this tool.

ALEX AND ANI
United States
Almost 2 years using the app
Rebuy replied November 8, 2024

Thank you so much for this fantastic feedback! 🙌 We're delighted to hear how Rebuy has positively impacted your business and that Kelsey has provided the kind of strategic support you deserve. We're here to keep enhancing your customer experience—thanks for the recommendation! 😊

October 4, 2024

Implementing the Rebuy app on our Shopify store has been a game-changer for our upselling and cross-selling efforts! The intuitive recommendations have not only increased our sales but also created a smoother shopping experience for our customers.

Black Diamond Australia
Australia
About 1 year using the app
Rebuy replied October 10, 2024

Thank you so much for sharing this awesome feedback! 😊 We're thrilled to hear that Rebuy has made such a positive impact on your upselling and cross-selling efforts, and even more so that your customers are enjoying a smoother shopping experience. We're excited to continue supporting your success! 🚀

September 17, 2024

Really helps with upsells and smart cart functionality as we don't have shopify plus yet. Also great customer support - e.g. Max Trummer from support jumped in to support our launch optimisation last minute and stayed with us until we were happy everything was set up properly. thank you!

Synthesis Organics
Australia
8 months using the app
Rebuy replied September 19, 2024

Thank you so much for the kind words! We're thrilled to hear Rebuy is helping with your upsells and Smart Cart, even without Shopify Plus. Max is an all-star, and we're glad he could assist with your launch – we'll be sure to pass along your appreciation! 😊

October 8, 2024

Suki and Reza were both a great help in getting our new Smart Cart live and addressed any issues quickly and efficiently. Very easy to work with and great communication.

Seager Co.
United States
Almost 2 years using the app
Rebuy replied October 10, 2024

Thanks for the kind words! 😊 We're thrilled to hear that Suki and Reza were such a great help in getting your Smart Cart up and running. We’ll make sure they get the recognition they deserve for their excellent support! 🎉

August 26, 2024

We use a few different platforms and plug-ins and Rebuy by far makes us the most revenue. We've enjoyed being able to test different features and widgets and really make the most we can out of it. Our Merchant Success Manager, Reza Zohouri, is so helpful and very communicative. We highly recommend Reza as your go-to person.

Vibes Only
United States
Over 1 year using the app
Rebuy replied August 31, 2024

It’s fantastic to hear that Rebuy has been such a strong revenue driver for your business! We’re glad you’ve enjoyed experimenting with different features, and we’ll definitely pass along your high praise to Reza. Thanks for the recommendation and for being a valued partner! 💼🚀​⬤

November 4, 2024

I love working with Suki! She's been great at helping me get started with setting up the app, answering my questions and making sure the delivery was executed on time. She was great at explaining what was my next steps, what the integration could do and what were my best options.

So far the experience has been very good with Suki!

Chikahisa Studio
United States
28 days using the app
Rebuy replied November 8, 2024

Thank you for sharing this wonderful feedback! 🌟 We’re thrilled to hear that Suki has been so helpful in getting you set up and guiding you through the process. —please reach out anytime for anything more you need! 😊

September 12, 2024

Great onboarding process with the team. Informative & fast. Kalum has assisted in getting our team comfortable with the widgets & back-end set up which has helped tremendously. Already seeing results, can't wait for more!

Slatkin + Co.
United States
About 2 months using the app
Rebuy replied September 19, 2024

We're thrilled to hear your onboarding experience was smooth and informative! It's fantastic that Kalum helped get your team up to speed and that you're already seeing results. Here's to even more success ahead! 🚀

October 21, 2024

Amazing customer and development support. The dev team is super strong and was able to fix the issues we created within the app. Really great support.

Toons Mart
United States
6 months using the app
Rebuy replied October 24, 2024

Thank you so much for the kind words! 🙌 We're thrilled to hear that our dev team could step in and help resolve the issues quickly. We’ll keep working hard to ensure your experience stays top-notch!

September 5, 2024

Max was an amazing teacher and showed me the ins and outs of ReBuy in an easy to understand manner. I'm excited to see how ReBuy helps us with add-ons once our new site launches!

Wildwood Guitars
United States
8 months using the app
Rebuy replied September 19, 2024

Thank you for the kind words! We're thrilled Max was able to guide you through Rebuy so smoothly. Best of luck with your site launch—we're excited to see the impact it will have on your add-ons! 🚀