Reviews (785)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling, cross-selling, and personalization. They praise its AI-powered recommendations, customizable widgets, and smart cart features, all within a user-friendly interface that integrates smoothly with Shopify. Exceptional customer support is also frequently highlighted, with a team that provides responsive, knowledgeable assistance and strategic advice.

July 22, 2022

It's a great app and customer support is very helpful. There is a big learning curve though, but if you put in the time to learn, it all makes sense and there is a ton of customization.

Blossom Essentials
United States
Over 3 years using the app
Rebuy replied July 22, 2022

Thank you so much for your feedback about our app and our support! We are excited that you are enjoying both! We are constantly working to improve our user experience and have some big things coming! Stay tuned.

October 14, 2021

This is the best app on Shopify and what makes it even better is the support team. Aaron and Jordan are the two most helpful people I have worked with from a support perspective. Download the app and watch your sales and AOV increase, and you will get world class service along the way. Highly recommended and I can't wait to implement Rebuy in even more places on our website!

MANSSION
United States
Over 3 years using the app
October 31, 2023

Love Rebuy! Gives our customers a better experience, drives more revenue, and we have the best rep in Max. Definitely a staple in our stack.

Rockstar Original
United States
Over 3 years using the app
Rebuy replied November 3, 2023

We're so excited to hear you're loving Rebuy and seeing it boost your business! Making sure your customers have a great experience and increasing your revenue are top goals for us too. We're really happy Max has been a great help. If you ever need more assistance or have questions, just give us a shout. We've got your back! 😊

November 16, 2020

This app was an immediate game changer for us. It has allowed us to seamlessly run promotions, upsells, cross-sells, gift w purchase, etc while improving our customer UX. Customer care has been OUTSTANDING from the start. The ReBuy team is attentive and have worked QUICKLY to facilitate and implement any requests that we have had. I highly recommend ReBuy to anyone who wants to increase cart values, simplify promotions and improve their conversion rates.

Ice Shaker
United States
Over 3 years using the app
Rebuy replied November 16, 2020

Yeah baby! 🕺This is huge! Huge inspo hearing from you like this. Super motivating. So THANK YOU for taking the time to share this positive feedback. Makes a huge difference for our entire team. Let's. keep. it. going! ∞

September 18, 2020

Our store had been on an older up-sell app and the team at ReBuy went above on a beyond to help with the migration over to this. The interface is super intuitive. We see a significant increase in AOV using ReBuy.

Hungry Bark
United States
Over 3 years using the app
Rebuy replied September 18, 2020

Yahoo!! Thank you for taking time to share a positive review! We've enjoyed working with you and your rulesets are on point! Cart flyout, full page cart, Shopify Plus checkout, and ReCharge subscription checkout. ✅ ✅ ✅ ✅

July 26, 2022

Great way to increase AOV, and UX for customers. Easy implementation and good integration with other aps.

Buddy Bites
Hong Kong SAR
About 3 years using the app
Rebuy replied July 26, 2022

Thanks so much for the great review! We are happy to hear you are enjoying the app and its power capabilities!!

July 20, 2022

We utilize REBUY for our Pet Supplement brand. We've seen large ROIS and consider this APP a must. DEF Recommend

PetScy
United States
About 3 years using the app
Rebuy replied July 20, 2022

Thanks so much for the great review! We are happy to hear that your brand is so successful with the app!! Please let us know if there is anything we can do to be of assistance.

Edited May 20, 2020

What's the quickest way to add AOV and revenue? This app!

John and the Rebuy team is there all the way from installation to launch to optimizing different cross-sell widgets throughout the site. My favorite so far is the Recharge subscription checkout integration. I also like how they track cross-sell sales by updating the line item product properties so you can create custom reports later on. They also have a great slack community with liked mind e-commerce individuals that are constantly giving great feedback and feature requests.

With a 30 days free trial... it's basically free revenue.

-Chris @ Verve Coffee Roasters

Verve Coffee Roasters
United States
About 3 years using the app
Rebuy replied May 20, 2020

Chris we've been ⭐️ THRILLED ⭐️ to have the chance to work with you and your account. Your website https://www.vervecoffee.com is awesome and the recommended coffees and in checkout upsells turned out great!! So much more we can do too! Let's keep it going! There's always a next step and we are committed to taking care of your account one hundred percent and maximizing and personalizing every possible customer experience on site and beyond. Keep in touch! Thanks again Chris! Cheers!! ☕️☕️

July 16, 2021

Great app. Support is super helpful. Highly recommend for all stores interested in increasing sales.

Bully Bunches
Canada
About 3 years using the app
Edited September 29, 2023

We love the Rebuy app! Their team is so helpful, especially Isaac, Strauss, and Tom! We utilize Rebuy to offer upsells throughout our site and bring in new revenue streams.

TruBrain
United States
About 3 years using the app
Rebuy replied August 9, 2022

Hi TruBrain team!

Thanks so much for the review. We couldn't be happier that you are enjoying the app and the support! We are looking forward to watching your store thrive with the power of Rebuy!!