Reviews (732)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upselling and cross-selling features like smart carts and personalized recommendations. They appreciate the user-friendly interface, easy setup, and robust customization options that integrate well with other platforms. The customer support is frequently praised for being responsive and knowledgeable, offering quick issue resolution, strategic advice, and custom solutions. Dedicated account managers provide additional value with feature optimizations and strategic planning. Comprehensive documentation and video tutorials are also available, helping to enhance customer shopping experiences and increase conversion rates.

November 23, 2023

The Rebuy team is the best, they have great documentation and when I'm lost they support right away. Specially Max, he has saved too many times ;)

MrBeast.store
United States
4 months using the app
Rebuy replied December 1, 2023

Thanks a bunch for the love! 🙌 We're thrilled you find our documentation handy and that Max has been your superhero. 🦸‍♂️💻 We're always here to guide you through, so don't hesitate to reach out whenever you need a hand.

February 15, 2024

I spoke with one Lady Tamanna for my pb and she give very very good customer service really appreciate
Thank you

Vitadibella ltd
United Kingdom
About 2 months using the app
Rebuy replied February 23, 2024

We're thrilled to hear Tamanna made your experience with us so positive! 🌟 Your appreciation means the world to us and we'll be sure to pass your kind words along to her. Thank you for choosing Rebuy!

November 2, 2023

Rebuy team has been super helpful in helping solve a problem, thank you!

Kleem Organics
United States
About 1 year using the app
Rebuy replied November 6, 2023

We're glad we could help solve your problem. If you ever need assistance again or have any questions, don't hesitate to reach out. We're here for you! 😊🛠️👍

November 2, 2023

Amazing app with some of the best customer service I've ever experienced. Rebuy rocks!

BOLDE Bottle
United States
Over 1 year using the app
Rebuy replied November 6, 2023

Thank you for the fantastic feedback! We're thrilled to hear you're loving our app and finding our customer service top-notch. If you ever need more assistance or have questions, don't hesitate to reach out. Rebuy rocks because of customers like you! 😊

March 1, 2024

I love Rebuy! So many possibilities. Rich from Rebuy is also a great rep and is super knowledgable of how to use Rebuy properly. Thank you, Rich & Rebuy!

Brixton
United States
About 1 month using the app
Rebuy replied March 8, 2024

Thrilled to hear your positive feedback! 🌟 It's fantastic to know you're enjoying Rebuy and finding our possibilities endless. Rich will be over the moon to hear your praise. Thank you for being a valued part of our community, and here's to many more successes together with Rebuy! 🚀

December 14, 2023

customer service is always on point!!!!!

Outdoor Nation Unlimited
United States
9 months using the app
Rebuy replied December 18, 2023

Thanks a ton for the shoutout! 🌟 We're thrilled to hear that our customer service is always on point for you. If you ever need assistance or have more feedback, we're here and ready to help! 👍😊

November 2, 2023

Great, fast and very helpfful customer support:) Solved all of my problems in a hour.

Lerni.sk
Slovakia
Over 1 year using the app
Rebuy replied November 3, 2023

Glad to hear you had a positive experience with our customer support! We aim to be fast and helpful. If you ever run into more issues or have questions, don't hesitate to reach out. We're here to assist! 😊🚀👍

November 1, 2023

Rebuy was easy to setup with the help of their amazing team! So far it's working great for our store.

Modus Brand
United States
27 days using the app
Rebuy replied November 3, 2023

That's awesome to hear! We're delighted that setting up Rebuy was a breeze with the help of our team. If you have any more feedback or need assistance in the future, feel free to reach out. We're here to make sure it continues to work great for your store!

August 29, 2024

Max is a great person to work with. Super responsive and very informative.

ZRO Chill
United States
Rebuy replied August 31, 2024

Thanks for the shoutout! We’re glad to hear that Max has been such a great help. We’ll make sure to pass along your kind words! 😊

February 7, 2024

Met Richard Matukaitis, a Merchant Success Manager while traveling and once he heard I have a Shopify store he was adamant I give Rebuy a try. He was super knowledgeable about maximizing AOV and CLV and felt I was in good hands. He walked me through the entire process and even helped set up my store to ensure the widgets were firing properly. Safe to say Rebuy has been GAME CHANGING. Customers are adding more items to cart and AOV has gone up significantly. Easy to use interface and super customizable. Thank you Richard and thank you Rebuy

Cockuterie Boards
Canada
2 days using the app
Rebuy replied February 9, 2024

Wow, what an incredible experience! 🚀 We're beyond happy to hear that Rich went above and beyond to ensure you felt supported and confident using Rebuy. It's fantastic to hear about your increased AOV and the positive impact on your store. A huge thank you for sharing your success with us, and here's to many more game-changing moments! 🌟