Reviews (785)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling, cross-selling, and personalization. They praise its AI-powered recommendations, customizable widgets, and smart cart features, all within a user-friendly interface that integrates smoothly with Shopify. Exceptional customer support is also frequently highlighted, with a team that provides responsive, knowledgeable assistance and strategic advice.

October 27, 2022

This app has a lot of features and serves a lot of functions, I used it specifically for completing looks on our product page and recommending other products for our customer to shop. It's a great app to have!

Skarlett Blue
United States
Over 2 years using the app
Rebuy replied October 28, 2022

Thank you so much for the review! We are pumped that you are enjoying the app! Please let us know if there is anything we can do for you.

January 5, 2023

Our support has been top notch! Our Merchant Success Manager Janet lives up to her title. She's responsive, available and always willing to jump on a call to walk us through any questions we may have. Highly recommended.

Amora Coffee
United States
Over 2 years using the app
Rebuy replied January 6, 2023

Thank you so much for the review! We are thrilled that you are having such a great experience with Rebuy. You Smart Cart looks great and you AOV boost is impressive! We look forward to helping your brand grow even more! Please don't ever hesitate to reach out if you need anything!!

November 30, 2022

Awesome app that helps you create really specific and custom promos and upsells. Great for testing new things in a quick way. Super customizable as well. Not to mention, their customer service rocks!

HoneyBug
United States
About 2 years using the app
Rebuy replied November 30, 2022

Hey HoneyBug Team,

Thank you for the great review! We are happy to hear that you are having such a positive experience with the Rebuy app and our team.

Please don't hesitate to reach out should you ever have any questions :-)

July 21, 2022

The app has been amazing so far! Support has also been excellent. We look forward to using this app for years to come, had a huge bump in our conversion rates and upsells!

Stone Street Coffee
United States
About 2 years using the app
Rebuy replied July 21, 2022

Thank you so much for your feedback about the power of Rebuy and our customer service! We are excited to watch your future success with the app!

Edited January 5, 2024

1800ceiling loves Rebuy. The entire support staff was great, especially Reza Zohouri who was very patient, caring, and knowledgeable. Reza understood my needs and adjusted the app and widgets to suit my business. We will most definitely recommend Rebuy to others.

1800ceiling
United States
About 2 years using the app
February 9, 2024

Rebuy has been a great tool for us and Max has been incredible! Always super responsive and eager to help.

procompression.com
United States
About 2 years using the app
Rebuy replied February 16, 2024

We're thrilled to hear that Rebuy has been a valuable tool for your team! 🌟 It's great to know Max has been providing the stellar support we pride ourselves on. His dedication to your success is truly what we're all about. Thanks for the shoutout, and we look forward to continuing to support your journey with Rebuy! 🚀🙌

March 28, 2024

Rebuy is a valuable tool for boosting sales with a dedicated Success Manager available for communication and sales support.

Troll Co.
Canada
Almost 2 years using the app
Rebuy replied April 5, 2024

Thank you so much for your kind words! We're thrilled to hear that Rebuy is making a significant impact on your sales and that our Success Manager has been able to provide you with the support you need. We promise to keep up the good work and help your business continue to thrive! 🌟

April 13, 2022

Unbelievable capabilities and the support staff, especially, Strauss, is AMAZING. Honestly, founders of Rebuy, Strauss deserves a raise. Absolute rockstar.

Frontline Boutique
United States
About 2 years using the app
October 31, 2023

Great app! Increased our AOV and conversion rates. Their customer support Max Trummer is amazing, helping us to get everything set up and maximize the value we are getting from it. It’s silly not to have rebuy on your store.

Badass Beard Care
United States
About 2 years using the app
Rebuy replied November 3, 2023

So glad to hear you're finding value in Rebuy! We're really happy to hear Max Trummer could assist you so effectively. Thanks for the kind words! If you ever need more help or have questions, don't hesitate to get in touch. We're here to support you all the way!

March 29, 2023

I am OBSESSED with Rebuy! They offer so many features in one place that you would typically require multiple apps for. Rebuy has done an incredible job at consistently increasing our AOV. This is especially thanks to our amazing rep Janet Gomez! She is incredibly knowledgable within the beauty and cpg space. She has made the best recommendations and is such a joy to work with.

Stratia
United States
About 2 years using the app
Rebuy replied March 29, 2023

We are thrilled to hear that Rebuy has been able to make such a positive impact on your business! Thats what we are here for 😊

We are especially pleased to hear that your experience with Janet, has been so positive. Your kind words will be shared with the entire team, and especially with Janet! Please let us know if there is ever anything we can to to help you in the future!