Reviews (785)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling, cross-selling, and personalization. They praise its AI-powered recommendations, customizable widgets, and smart cart features, all within a user-friendly interface that integrates smoothly with Shopify. Exceptional customer support is also frequently highlighted, with a team that provides responsive, knowledgeable assistance and strategic advice.

October 17, 2022

THE must-have app if you like selling more products on your Shopify Store. Can't recommend highly enough.

Better Way Health
United States
About 3 years using the app
Rebuy replied October 17, 2022

Thank you so much for the review! We are thrilled that you are having such a great experience with Rebuy.

Please don't ever hesitate to reach out if you need anything!!

Edited March 26, 2024

Been using rebuy for post-purchase upsells and recommendations widgets for like two years now.

Amazing helpful support too, namingly Moe who helped us integrate the smart cart.

Conscious Items
United States
About 3 years using the app
March 21, 2022

Pretty happy with this app, it works well and the support team actually responds and helps! It even helped add more value to my cart sales!

TheGOATWallArt
United States
About 3 years using the app
March 27, 2023

Using Rebuy's smart cart is a game changer. Overall the product can help boost AOV and is a great choice for upselling.

Bariatric Fusion
United States
Almost 3 years using the app
Rebuy replied March 27, 2023

Hey Bariatric Fusion Team!

Thanks so much for sharing your positive experience with our Rebuy! We are super excited to see all the success you have had with us. If there is anything we can do to assist you in the future, please do not hesitate to let us know.

May 18, 2020

John and the team at Rebuy are incredibly helpful and invested in making sure the app integrates well with your store, and provides tons of value.

Highly recommended!

Barbell Apparel
United States
Almost 3 years using the app
Rebuy replied May 18, 2020

Your feedback makes a huge difference to our team. THANK YOU! 🙏 🙌 Your in cart upsells look amazing. Really impressed with what Dylan and Strauss were able to accomplish working with your team. Again, thank you! And keep in touch! There's always a next step! Cheers!

August 26, 2021

Finally got this app installed to show upsells in our drawer cart/mini cart! Can't wait to see how it increases our AOV with the AI product recommendations.

Greenleaf Gifts
United States
Almost 3 years using the app
April 17, 2020

Absolutely fantastic app. The support is phenomenal. I've had over 430 cross sell conversions within 2 days of going live, which really helps for ad strategy. Definitely ask them to mimic the Pura Vida layout. It looks great and is crazy effective. Thanks guys. Great idea to have a slack channel for quick support chats.

Nectar Bath Treats
United States
Almost 3 years using the app
Rebuy replied April 17, 2020

Customer success is where it's at!! 🙌 Thank you for sharing these stats! This is a huge motivator for us. You guys are doing amazing work and it's really fun to be a part of. Let's keep cranking out the upgrades!! Cheers! And thank you for the five star review! It make a huge difference to our team! 👋

January 25, 2024

Rebuy is comprehensive enough to customise our cart ourselves in 90% of cases, but for the rest 10% of edge cases or that extra bit of custom functionality Rebuy has a fantastic support team. They will go above and beyond to help you achieve your goals and you will learn things along the way. I wish they had a more comprehensive docs and for that I am taking off the 6th star. Sorry Rebuy, only 5 stars for you this time ;)

The Turmeric Co.
United Kingdom
Almost 3 years using the app
Rebuy replied February 2, 2024

We truly appreciate your feedback and the 5-star rating, despite the longing for that 6th star! It's great to hear you find Rebuy comprehensive and our support team helpful for those unique cases. Your point about enhancing our documentation is well taken; we're on it to make your experience even smoother next time. Here's to striving for that 6th star in the future! 😉

December 5, 2022

We use this application mainly for the lovely cart. We have had several promotions where we were unsure how to implement them in our cart, but Diana was so lovely and helped us many times achieving our perfect look. Really quick, easy, user-friendly and above all, amazing customer service!!! Really recommend this application!

Lait de Soja
Netherlands
Almost 3 years using the app
Rebuy replied December 5, 2022

Hi Lait de Soja Team!

Thank you for the great review! We are so happy to see that you are enjoying Rebuy!

We look forward to seeing your ROI grow with further optimizations :-)

August 10, 2020

This app is a no-brainer. This helps you capture the lowest hanging fruit on your store, boosting AOV (this just generates you free money). Their team is A+, Dylan and John will go above and beyond to make sure integration is perfect and maintenance is on point to deliver what you need and make sure you're maximizing the Rebuy app!

Femme Detox
United States
Almost 3 years using the app
Rebuy replied August 14, 2020

Working hard daily for our merchants! Thank you for sharing the love! ❤️
- From all of us at Rebuy, Cheers!