Reviews (732)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting average order value and sales through effective upselling and cross-selling features like smart carts and personalized recommendations. They appreciate the user-friendly interface, easy setup, and robust customization options that integrate well with other platforms. The customer support is frequently praised for being responsive and knowledgeable, offering quick issue resolution, strategic advice, and custom solutions. Dedicated account managers provide additional value with feature optimizations and strategic planning. Comprehensive documentation and video tutorials are also available, helping to enhance customer shopping experiences and increase conversion rates.
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Awesome App. Great customer support. Cant go wrong!
Thanks a bunch for the awesome feedback! We're thrilled you love the app and find our customer support great. If you ever need anything or have questions, we're here for you. Can't wait to keep supporting your success! 😊🌟🚀
Rebuy has been a massive help with increasing our AOV after just installing smart cart. We've added a post purchase upsell and are excited to see how it performs. Recently, we had a theme issue outside of Rebuy's control - however Nam and our success manager Max went out of their way to resolve the issue at midnight eastern time. Thank you for all the help and support you guys rock!
We're thrilled to hear about the positive impact Rebuy has had on your AOV, and we're just as excited to see the results of your post-purchase upsell! 🚀 It's wonderful to hear that Nam and Max were able to assist you, even outside of our usual scope. Going the extra mile, no matter the hour, is what we're here for. Thanks for the shoutout, and remember, we're always here to support you. You rock too! 🌟
The Rebuy team is amazing and the Rebuy app has been a great revenue driver for Kopari. Postive ROI since launch - the automated order follow up emails have been huge. Excited to launch checkout cross-sells!
That’s awesome!! 🙌 Thank you for sharing!! There’s a lot more we can do too!! Aloha! 👋
I joined my current business without experience in Rebuy, but having used them for a year and setting extremely competitive targets for the Rebuy team, they have exceeded all expectations. Janet, Aaron and the rest of the team have been instrumental in increasing our revenue from rebuy from a high 3-figure sum to a healthy sum in the tens of thousands. They are now considered a 'crucial' app in our e-commerce stack, even on our headless sites.
Every time we've given feedback, suggestions or bugs, the team has been extremely responsive. I'm looking forward to using them even more in the future.
We are very appreciative of your positive assessment! Your input motivates us to maintain our high quality product and customer service. If there is anything we can do to assist you and your organization, please don't hesitate to contact us! Janet and Aaron are top notch here at Rebuy and appreciate you calling them out!
I had been looking for an intelligent upsell/cross-sell solution that would still allow for customization and fit the nuances of our product offering. Rebuy came highly recommended from other Shopify+ store owners I know.
Support from the dev team is without comparison. These guys are responsive and intelligent. They have gone above and beyond to understand our needs, customize a solution, and help us utilize the recommendations in ways that immediately had a positive impact on our bottom line. The take-rate on our upsells is incredible, and we've just started tapping into the potential of the app.
I can't wait to see where these guys go from here. I know they're constantly improving and rolling out new features based on real-world customer feedback. I'd give 10 stars if possible.
You guys have been AWESOME to work with! Thank you for sharing such a positive review!! This makes a HUGE difference to our team and helps us to continue to scale our business. You guys have been super fun to work with and we look forward to doing everything we can to help support your business and help you grow year over year for many many years to come! Cheers! 👋
You definitely get the white-glove service working with Rebuy! Our team is always skeptical about working with another Shopify app/partner but we have been absolutely blown away by not only the capabilities Rebuy has to offer but also the level of support.
Because of Rebuy, we are now able to offer one-time add ons on our ReCharge checkout and have seen an insane adoption rate. There's never a shortage of new features the team has up their sleeve. They constantly keep us on our toes and have us thinking of new ways to optimize our subscription model.
We're looking forward to continuing to work with and innovating our subscription experience with the Rebuy team!
Thank you Pura Vida!! You guys have been so much fun to work with!! It’s been a huge feather in our cap and honor to get the chance to work with you and your team and we’re only starting to scratch the surface of what’s possible!! So cheers to that and many more years of working together rewriting the ecomm game and providing exceptional customer experiences for users across the globe! 🌏 Thank you Pura Vida!! 🙏👋😃
Fantastic product. Aaron on the team was extremely professional, and helped me to setup upsells and an improved cart to my desired specifications. More to do, and I know the team will be there to support!
❤️ 🙌 @dylan 👋
Great well rounded application. Has lots of features you can add to your store. Amazing support always there to help you set it up as well
I used this app for my recommended product blocks https://benicci.com/products/detailed-paint-brush-set-of-15
It works fine. When I faced a difficulty due to my youtube embed code on product gallery I pinged rebuy support.. they helped me immidiatly. Superb! I really recommend it :-)
Thank you for your feedback! We appreciate it! We are very happy to have been able to help. Again, thank you! 🙌
First off, this app is advanced stuff. The flexibility is unreal, and one of if not the best upsell app out there. But even better is the degree the support team Dylan and the rest will go to to customize and work their magic so that everything fits your brand and styling properly. Amazing company, amazing app, and we already see incredible results.
💯 thank you so much for sharing your experience both with our product and our team. This sort of feedback makes a huge difference to us. And it let’s other merchants see how hard we work for our customers. 💪 Highly motivating. Thank you!