Reviews (763)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through personalized recommendations and upsells. Features include AI-powered suggestions, smart carts, and customizable upsell widgets, with support for A/B testing and dynamic merchandising. Reviewers praise the responsive support team for their assistance in setup and optimization, noting significant enhancements in sales and customer shopping experiences.

Edited November 30, 2023

An awesome, user-friendly app that simplifies the setup of cross-sells and upsells on your website. The Rebuy team works tirelessly to ensure everything functions exactly as you desire. A big thanks to Rich for his prompt assistance whenever we need it, making the Rebuy experience not just a 5-star but a 10-star experience!

Big Life Journal
United States
About 3 years using the app
Rebuy replied November 24, 2020

Legend! Strauss is amazing!! Thank you so much for taking time to share this positive feedback. Huge motivator for our entire team and something we are very thankful for! So thank you! 🙏 💯

March 7, 2022

I love all Rebuy's features! It has helped boost our AOV significantly. I do also have to mention their customer service. Very responsive and always willing to lend you a hand and figure out things. They're always available to hop on calls to explain you how to set up different features.
Definitely a great app that I highly recommend!

Tea Drops
United States
About 3 years using the app
April 6, 2022

Rebuy is a very versatile and feature-packed app with the capability to measurably improve AOV and product discoverability. It's also well-built and easy to customise from a development perspective. The app will more than pay for itself, which is evident by its promise of a positive ROI & money-back guarantee. The support is excellent and it feels like they're always working on new features and improvements.

Harringtons Pet Food
United Kingdom
About 3 years using the app
Edited March 26, 2024

Been using rebuy for post-purchase upsells and recommendations widgets for like two years now.

Amazing helpful support too, namingly Moe who helped us integrate the smart cart.

Conscious Items
United States
About 3 years using the app
March 27, 2023

Using Rebuy's smart cart is a game changer. Overall the product can help boost AOV and is a great choice for upselling.

Bariatric Fusion
United States
Almost 3 years using the app
Rebuy replied March 27, 2023

Hey Bariatric Fusion Team!

Thanks so much for sharing your positive experience with our Rebuy! We are super excited to see all the success you have had with us. If there is anything we can do to assist you in the future, please do not hesitate to let us know.

May 18, 2020

John and the team at Rebuy are incredibly helpful and invested in making sure the app integrates well with your store, and provides tons of value.

Highly recommended!

Barbell Apparel
United States
Almost 3 years using the app
Rebuy replied May 18, 2020

Your feedback makes a huge difference to our team. THANK YOU! 🙏 🙌 Your in cart upsells look amazing. Really impressed with what Dylan and Strauss were able to accomplish working with your team. Again, thank you! And keep in touch! There's always a next step! Cheers!

April 17, 2020

Absolutely fantastic app. The support is phenomenal. I've had over 430 cross sell conversions within 2 days of going live, which really helps for ad strategy. Definitely ask them to mimic the Pura Vida layout. It looks great and is crazy effective. Thanks guys. Great idea to have a slack channel for quick support chats.

Nectar Bath Treats
United States
Almost 3 years using the app
Rebuy replied April 17, 2020

Customer success is where it's at!! 🙌 Thank you for sharing these stats! This is a huge motivator for us. You guys are doing amazing work and it's really fun to be a part of. Let's keep cranking out the upgrades!! Cheers! And thank you for the five star review! It make a huge difference to our team! 👋

August 10, 2020

This app is a no-brainer. This helps you capture the lowest hanging fruit on your store, boosting AOV (this just generates you free money). Their team is A+, Dylan and John will go above and beyond to make sure integration is perfect and maintenance is on point to deliver what you need and make sure you're maximizing the Rebuy app!

Femme Detox
United States
Almost 3 years using the app
Rebuy replied August 14, 2020

Working hard daily for our merchants! Thank you for sharing the love! ❤️
- From all of us at Rebuy, Cheers!

Edited April 13, 2022

Our store has been working with Rebuy for almost 3 years. They underpromised and overdelivered. We've tracked incredible results across the board, boosted our AOV by 17%. Variety of different CVR boosting products and high quality development. All resonated really well with our customers. The reBuy team is based in US time zones, knowledgeable, quick to respond and resolve any matters.

SIO Beauty
United States
Almost 3 years using the app
December 5, 2023

Keaton at Rebuy was a massive help with building out our Black Friday gift with purchase offer using Smart Cart. He truly went above and beyond to help us build the experience from the ground up - We had a relatively out of the box setup, but we were able to accomplish a super smooth user experience that our customers loved. Rebuy powered over 24,000 free gifts over our sale period with no hiccups at all!

Transparent Labs
United States
Almost 3 years using the app
Rebuy replied December 8, 2023

Your excitement is contagious! 🎉 Huge kudos to Keaton – sounds like he crushed it in making your Black Friday gift with purchase offer a massive hit using Smart Cart. We're thrilled to hear your customers loved it, and the fact that it went hiccup-free over the sale period is music to our ears. Thanks a bunch for sharing your awesome experience! Here's to more success stories together! 🌟