Reviews (786)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling, cross-selling, and personalization. They praise its AI-powered recommendations, customizable widgets, and smart cart features, all within a user-friendly interface that integrates smoothly with Shopify. Exceptional customer support is also frequently highlighted, with a team that provides responsive, knowledgeable assistance and strategic advice.
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5 Stars for Moe from the support/implementation team. Super patient, friendly and communicative. Quickly solved what was a frustrating impasse for me and a time critical issue for the business, without any fuss. Thanks Moe!
Thank you for the 5-star shoutout to Moe! 🌟 We're thrilled to hear about your positive experience and how Moe's patience and communication helped resolve your critical issue swiftly. Your feedback is greatly appreciated, and we're here to assist anytime you need us. Thanks for choosing Rebuy!
Amazing app and even better support. We have added a ton of revenue immediately once we properly set it up. It takes a little while to learn all of the features but it is very much worth the price. Isaac was a great help and got all of my small issues fixed. Thanks Rebuy team!
Thank you so much for this wonderful review! We are excited to hear about your positive experience with the product and the team. Please don't ever hesitate to reach out with any questions.
Rebuy is a phenomenal app. From SmartCart to dynamic bundles to loads of cross sell and up sell logic, Rebuy provides immense value to any savvy Shopify merchant.
When we've needed a little help or direction, Rebuy's Rich Matukaitis has been a rockstar. He is always available and super fast to respond with helpful tips, recommendations and general support. If you're a Shopify merchant that's not using Rebuy, you better have a good explanation as to why :)
Thank you sincerely for your amazing review! We're so happy to hear that you find Rebuy to be a phenomenal app! We're especially grateful for your kind words about our team member, Rich Matukaitis. Please let us know if there is ever anything we can help with!
Must have Shopify app - end of story. Increase AOV, conversions, and UX. Support team was super helpful as well!
Thanks so much for the positive review! We are ecstatic that you are having a great experience with Rebuy and the team. Please let us know if you ever have any questions!
The customer support is top notch -- they really went above and beyond to help us get our smart cart looking how we wanted. And we're already seeing some great results with it!
That's great to hear! We're so glad that our customer support was able to help you out and that you're already seeing positive results. We take pride in our customer support and are always striving to provide the best service possible. We look forward to hearing more success stories like yours!
Unbelievable customer service! I was trying to fix something in my smart cart and didn't know how, so I left a question in the chat. Not only did they get back to me right away, they went in and made all of the necessary changes for me so I didn't have to do a thing. Love them. Love the features they offer. Very impressed!
Thank you for the fantastic feedback! 🌟 We're so glad our team could assist you promptly and efficiently. Your satisfaction with our features and service means the world to us!
The app alone is brilliant. It takes some getting used to just because it seems overwhelming at first. But the time you take to familiarize yourself will pay you back in spades. Also, I can't say enough about the support team. You can feel that they care. Every single person I have chatted with has been fantastic. They go above and beyond in every way.
Thank you so much for this wonderful review! We are overjoyed to hear about your positive experience with the product and the team. We are excited to watch your future success with Rebuy! Please don't ever hesitate to reach out with any questions.
The app is very intuitive and makes running campaigns quite easy. Matt and Suki are always amazing when troubleshooting all our questions and helping us leverage the platform to boost our AOV! Anytime we run into an issue - they're quick to respond and help out. Great addition to our app stack - they have thought of everything and are really receptive to feedback. A+
Thank you so much for taking the time to share your review and positive experience with Rebuy! We are grateful to play a small part in helping to make your online store a huge success. Thank you! 🙏
best app out there. i have a shirt from 1800 dtc, a company that interviewed me, and they gave me a shirt with the best shopify app stack and rebuy is included in that stack. Diana was amazing and helped me for 4 days straight on an important widget i was trying to implement that was really tricky to do. Thanks a million rebuy
update 1/18/23 - rebuy is still awesome. janet is a client success manager and she is fantastic. her and aiman have helped me through some custom stuff on my site and they are great
Thanks for the great review! We are happy you are enjoying the app and support. We can confirm that Diana is a superstar!
We've been working with Rebuy for a couple of months now and Diana Ibarra specifically, has been a huge asset for integration and optimization. Customer support and ease of use are definitely two highlights of Rebuy, and so far, the app is working as expected, and the results are speaking for themselves!
Thank you for your great review! We are delighted that the app has been performing as expected and that you are already witnessing positive outcomes. We really appreciate hearing about your satisfaction with Rebuy and specifically Diana's invaluable contribution to our integration and optimization efforts. Should you have any further questions, concerns, or suggestions, please do not hesitate to reach out to us.