Reviews (763)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through personalized recommendations and upsells. Features include AI-powered suggestions, smart carts, and customizable upsell widgets, with support for A/B testing and dynamic merchandising. Reviewers praise the responsive support team for their assistance in setup and optimization, noting significant enhancements in sales and customer shopping experiences.

January 5, 2023

Rebuy is a great app. The widgets sometimes need a bit of customization to work exactly like we want but the support team has always been responsive and helpful.

U Beauty
United States
Over 2 years using the app
Rebuy replied January 5, 2023

Thank you so much for taking the time to share your review and positive experience with our app. 🙏 Give us a shout should you ever need any assistance!

November 20, 2023

The system is very robust, but has also been easy to use and allows for quick and easy implementation of incentives to increase AOV. In particular, I was VERY impressed with their support staff. We had a quick turn around on a unique feature we wanted to implement and their team sprang into action and was incredibly communicative throughout the process. Janet and Isaac in particular went above and beyond (including responding over the weekend) to ensure our promo was live for Black Friday sales. Great team along with the product

Warstic
United States
Over 2 years using the app
Rebuy replied November 24, 2023

We appreciate your kind words about our team and the product. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to support your success! 😊

July 27, 2021

Rebuy offers so many different options to optimize the checkout and create non-possible upsells. It's a must have for every professional eCom Seller!

Doggykingdom
Austria
Over 2 years using the app
August 7, 2022

Thus far this app has done well for us without really any stressful work involved. Have tried all the others out there and this is the easiest so far (and rewarding). Ian is our rep that helped onboard when we signed up for the first platform, also helped do more work and teaching when we signed up for the shopify plus platform as well. He did an awesome job to say the least. I do wish so options were easier to edit sizes of (like the upsale product images bigger vs the words) on the page, but that is just because I'm petty about the website looking the best ha. Very glad we are using this app now and look forward to seeing what Rebuy does this holiday season on the website!

Combat Iron Apparel™
United States
Over 2 years using the app
Rebuy replied August 8, 2022

Thanks for the great review! We are excited that you had a positive experience with our team and the app so far. We look forward to a great partnership with the Combat Iron Apparel™ brand!!

October 31, 2022

Best customer service! Their team is very responsive and helpful. The app works very well too. We love using it!

Candela Mamajuana
United States
Over 2 years using the app
Rebuy replied November 1, 2022

Thank you so much for the magnificent review! We are happy to hear that you have been having such a great experience with Rebuy!

Please let us know if there is anything else we can do to help aid in your continued success!

November 29, 2023

Support is awesome and they help to get lots of custom things done. Very impressed!

Tortilla Familia
United States
Over 2 years using the app
Rebuy replied December 1, 2023

Thrilled to hear you're impressed with our support team! 🌟 We're all about making things awesome for you. If there's anything else you need, just give us a shout – we're here for you!

September 26, 2023

Keaton R over at Rebuy--- what a gem! It is incredible and so rare to have an account manager give sh*t about your company and help walk through solutions that will actually create lift- and the knowledge he has- amazing. Where most companies abandon shop owners at critical juncture points with support, Rebuy has doubled down to roll up their sleeves with us.

Darn Good Yarn
United States
Over 2 years using the app
Rebuy replied September 29, 2023

We're thrilled to hear about your fantastic experience with Keaton R at Rebuy! We take immense pride in our team's dedication, and it's truly rewarding to know that Keaton's expertise made a positive impact on your business. We're committed to being there for our clients, rolling up our sleeves, and ensuring your success every step of the way.

July 27, 2022

Great app and top-notch support. Guys from Rebuy are really awesome and we're really enjoying working with them. Highly recommended!

Ka'Chava
United States
Over 2 years using the app
Rebuy replied July 27, 2022

Thank you for the review! We are so happy to hear you are loving the app and the support team. We look forward to a great partnership with the Ka'chava brand for years to come!

October 21, 2022

Great app and great service from Dante. We have been able to drive higher AOV from using Rebuy. Serive is also great.

Allegiance Flag Supply
United States
Over 2 years using the app
Rebuy replied October 21, 2022

Thank you for the great review! We are delighted to hear that you are having such a great experience with Rebuy's overall performance, from the app to the support!

October 27, 2022

This app has a lot of features and serves a lot of functions, I used it specifically for completing looks on our product page and recommending other products for our customer to shop. It's a great app to have!

Skarlett Blue
United States
Over 2 years using the app
Rebuy replied October 28, 2022

Thank you so much for the review! We are pumped that you are enjoying the app! Please let us know if there is anything we can do for you.